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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very happy with the quality of my products and the quick delivery time.
So far so good! Website is easy to use. I look forward to receiving the product.
Came an hour before the event. I have a pic I'd like to send you!
Easy to order nice selection. The sweatshirt was perfect. The t shirts coloring is not good. The red letters don't show up.
Two items in my initial order were incorrect but received excellent customer service in fixing it!
My Dad was excitedly telling me about his old high school and that his cousin had recently gone to visit it. I got my dad the sweatshirt he would have gotten if he had visited. Thanks so much!
Great experience, product is what I was looking for and shipped fast. Will be ordering again.
Good experience, but tried to get in contact to inform you that Canadore College no longer has yellow in their colors. Just red, black, and white.
Great value and overall quality was excellent will definitely make another order
I realize the sizes are smaller, meaning if you wear and Large you will need and
Quick, easy to use. Reliable and efficient. Product arrived when promised.
Nice product and no issues with shipping. Thank you!
I ordered the wrong color, talked w an agent who made the changes for me. Received the product in a timely manner and am looking forward to my wife opening it on her bday.
Very easy to order. Very happy with the sweatshirt. Timely delivery
Our local school no longer does sport specific merchandise. It was nice to find something that had my son's sport on it. The shirt came in a week so he'll have it the entire season.
The shirts were smaller than I thought. They were almost too small. People buying need to buy the next size up.
Easy and the product came quick. The quality seems comparable to other well-known clothing companies for high schools.
Great product options and easy to use the site. Love the ease of the designing and the ordering process is excellent. Will definitely be using this site again.
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From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members