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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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This T-shirt was a fun birthday gift for my husband. I was able to personalize it with his old high school mascot & football number! I'm pleased with the great quality & the delivery was very fast.
The shirt has the incorrect mascot on it. So I paid for a very expensive shirt to wear to the State basketball game with my son, and had to go buy a different shirt because your shirt had the wrong mascot on it.
Very easy to use, although time to get is slow but worth it
Great product. Exactly as I ordered. Only thing was production to shipping was a little longer than expected... Otherwise awesome
Great! Easy to order and the product arrived and I love it!
Item was delivered in a timely manner but the youth sizing is miniature and item cannot be returned. For the price it was not a very substantial weight sweatshirt either
Great products and services and turn-around was per fast, but 2 of the products were wrong, but I appreciated the customer service in getting them corrected!
My sweatshirts turned out great! Sizes were true to size and the delivery was quick
The ordering process was great and received my order quickly!
I thought it would be free shipping so was disappointed. Also, a little nervous after reading reviews as they say sometimes the sizes are off and there are no returns - hoping for the best - will rate after I received the product
Easy and quick! I love my shirt and hat that I bought wore them today to my grandson's baseball game!
Fantastic! The shipping was fast, and the clothes I ordered are great material!
Would have appreciated a response from someone in the company regarding a question about appropriate sz.
Better selection of hat material. The options of materials solidified my purchase choice.
Well done as always very efficient. Easy job finding what you need. Received order very quickly
Quickly and accurately done will not hesitate to use again
Found everything i needed quickly and fast. Just had the right sizes. Very easy web site. No problem finding out what you are looking for
Very well organized easy to order. Found everything that I wanted.
Hat turned out great and I'm very happy with my purchase. Thank you
Great product! Very comfortable, and good quality.
My experience was great. The items I purchased were easy to order and they arrived in a timely manner. My son loved the material and how the items fit. We will be ordering again. I also referred some friends!
Delivery, choice-selection great - T-shirt needs to be softer though
Item was shipped quickly and looked exactly as pictured.
So how long will it take to ship to me?
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members