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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It felt a little sketchy there for a second as I ordered from your site but didn't get an update but once I did get an update my product came in relatively quick and it was good. Otherwise I think the hat sizes could use a better description. I got a small and It just fits but if I went again I might have gotten a medium
The shirts came out better than I expected, and I have recommended your website to my friends!
Great service. It was easy and quick. Trustworthy customer support.
Easy placed my order and received my item in good time in the condition I expected. Item was as ordered. I would order from Prep Sportswear again. Thank you!
Didn't received the discount for subscribing that was shown before I placed the order
Good options and fast delivery. Was able to customize it to my needs. Wish more schools were on the website. Particularly Penn State
I was really disappointed in the quality of the T-shirt. It did not wash up well at all!
It was a great product and quick turn around. High quality
The availability of a product like yours is very limited. I am pleased with the product quality, selection, and service.
It been very good so far. I havent seen the quality of the products yet.
Great quality! Received in a timely manner exactly what I ordered! Extremely pleased!
Quick, cheap, and easy but did not receive an invoice (not in inbox nor junk).
The stuff didn't arrive in time for the event. It was for my dad throwing out the first pitch on the 50th anniversary of the college baseball team. He was the college's first pitch on the first team--a one in a lifetime event. We did not have any of the items we ordered for this event, despite reaching out to pay for express shipping. We also now can't return any of it because there is a no return policy
Love being able to customize everything! Sweatshirt is super comfortable and I get tons of compliments!
Site lagged and wouldn't work at times to enter name and number on back.It eventually worked after a few tries...other then that it was okay...got my product and they are great...thanks
Site lagged and wouldn't work at times to enter name and number on back.It eventually worked after a few tries...other then that it was okay
The processing and delivery time seemed extensive. It took about 2 weeks to receive.
Additionally, my large women's shirt fits snug in the arms. I would have placed another order, but because of the processing/delivery time I knew I wouldn't receive on time
The material is pretty thin for the price but the customer service was excellent.
This is not good. My experience was good until I got to this
HAVING TO WRITE 50 CHARACTERS TO COMPLETE THIS CRAP IS LUDICRAS!
I CHANGE MY STARS TO NUN
I was great! I will definitely order something again!
I had a good experience I had no problems using the website..
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members