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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good quality products and decent shipping service. Thanks.
Pretty good. Ask your sweat shirt suppliers for more variety of colors. Many don't have orange. The royal blues are very nice.
The shirts we ordered were for my kids elementary school. The shirts were of great quality, true to fit and arrived well before we expected. We are pleased with the services and will be ordering from here again in the future.
Need some new design options.
Simpler way to view options
Website keeps defaulting designs to the samples
Everything thing was perfect. I had to cancel the original order because I mistakenly ordered a woman's hoodie reorder the correct one and it looks great.
Thanks
Prep Sportswear has consistently been easy and quick to use. Checkout was fast and easy.
Fast and easy just the way I like it!
Fifty characters.
Great, everything is good. I like the hoodie and material but sizing is not specific. Men S is like women s
I love the products that we have ordered! There is a great variety & I love how you can personalize.
The shirt size for a medium was very small and was too snug.
My shirts arrived in perfectly good time for me to wear now
Perfect transaction. Quality product. Good service
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High quality item, fast shipping. Reasonable prices. Happy with the order
Great and thanks please keep sending me more items to buy
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

