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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy shopping, quick delivery, and quality materials.
Very responsive to a concern I had, yet the problem was on my end. Great product and great service.
Ordering was easy, and all went smooth. Concern- shirts shrunk after one wash
Everything went well and I loved my sweatshirt, timely delivery
Shipped and delivered in timely manner. The clothing was perfect material. Lots of designs to choose from.
Shirt was sent to me quickly. I like the soft feel.
Quick turnaround on order! I will order in the future when I need school logo clothing.
Hello. The sweatshirts and t-shirts were awesome! Unfortunately, the embroidery on my baseball cap is FLUORESCENT ORANGE -- definitely not true to color. :( It's actually so "off" that I'm unlikely to wear it. :(
I ordered my husband a sweatshirt, and he loved it! The sweatshirt was great quality material and arrived quickly, right before our trip.
Great thank you very much! I like my shirt. It is good
Great no problems attire as described
Would order again
Prep Sportswear gear design is high quality. I had an issue with the quality of one shirt (actual shirt not design) and they promptly replaced it. Customer service was friendly and helpful.
Ordering and options were great. Shipping was in time. However Print quality is not great
Awesome and on time and so easy - would definitely use again
The items I ordered were better than I expected. Great quality! I would definitely order from here again.
It was good my order came a day earlier than it was supposed too. I will be ordering again
Good and the material seemed good quality. Thanks!
Looks very good though haven't washed it yet as we haven't had it for a long time.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

