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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Delivery was faster than expected and very happy with my purchase.
This is my second time ordering with this company, it has been great both times. I will order from here again next year.
Quick and efficient ordering. My husband loved his sweatshirt.
The order came quickly, even with it being a custom order. Everything looks great! The sizing of the sweatshirts was larger than I anticipated, but that's okay!
The site was difficult to navigate. You can choose to filter gear by sports but once you click an item like a shirt you need to choose the sport option again and that was difficult to understand. The staff that assisted me were very helpful though. 10/10 representatives 3/10 site
Great experience and a great product. Hats fit well and stitching was clean. Colors were accurate. Shipping was acceptable.
Thanks for the Pratt Mech. They don't have school colors on their website so this was perfect! :)
Great! Loved the design, fast shipping and customer service. Made our senior day a success!
First I couldn't get the personalization to work when ordering a sweatshirt-- notified you all & you weren't aware there was an issue-- but you all did correct the website-- sweatshirt came just as I ordered.
Everything came quickly and just as I ordered it! I am impressed by the quality of the hat, shirt and hoodie.
Super quick delivery and great graduation gift. They have a wide range of schools which is great for people who go to smaller schools
Would have liked insight to shipping time.
Nice quality, runs small.
Great quality items & came out at pictured. Will order again
Quick and easy, thanks- it was in perfect condition, exactly as ordered, and arrived on time (basically, I really hoped to get it by the week before as it was a graduation gift but that's ok).
Website buffers a lot on my phone.
I am not impressed with the quality of this golf shirt! The fabric is cheap and is forming pill balls after one washing.
Great service and quick delivery! Exactly what I ordered...
Thank you!
Quick shipping. My Irene arrived in less than a week after ordering. The only thing I would advise is to order a size up. A medium sized hoodie fit like a small.
Easy ordering process - good quality and I received the merchandise in a short period of time
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members