PoshTotsReviews 88

I do not like to purchase furniture without seeing it in person. However, when I called in to speak with a design consultant, not only was I sent a fabric swatch so I could see the color in person but I also received assurance that the glider that I was about to order would be very comfortable and more importantly the best quality. The design consultant had sat in many of the styles I was considering! I have my glider now and I am very satisfied with the comfort and quality! Thank you, PoshTots for everything! You made my nursery complete!

This company is an absolute joke. They do not care about their customers and will not stand behind their commitment to "provide the absolute Best Customer Service in the industry". I still have not received the furniture I purchased over two months ago, even though Julia from customer service and a confirmation email I received stated that the furniture would be shipped in 2-4 weeks. Along with the nursery furniture I ordered, I also ordered a glider. Two weeks after I ordered and PAID for the glider, I called to get an update and customer service says that the fabric I ordered is no longer available and that I will have to pick another color (keep in mind I was the one who reached out to the company, no one contacted me about this issue). The specialists, Julia, said that this glider in particular has a quick turn around time and it would not delay my shipping. It's 6 weeks later (9 weeks total), and I still have not received the glider or the nursery furniture that I ordered. The company did however, send two dressers to my house and no crib. I have spent hours on the phone arguing with the company, pleading and requesting my money back, and they will not cancel the order. I spoke with management, a man named Mark, and HIS manager and both refuse to refund my money and cancel the order. I then told them I was going to open a dispute with our credit card company and they threatened to report us to the credit bureau. This company has seriously ruined my outlook on small businesses. I will never do business with this company again and I suggest you look into finding another company for your needs. Pottery Barn and Restoration Hardware would never treat their customers this way. It's absolutely despicable!

Absolutely the WORST company I have ever ordered through. Purchased nursery furniture in November, according to customer service and the confirmation e-mail, furniture was to be delivered in 2-4 weeks. It is now going on 9 weeks, and I still have not received what I ordered. The tried to deliver some of the furniture 5 days ago, but did not have the crib and instead had two dressers. I gave them time to do a dock search to locate the crib, but 5 days later they have still be unable to locate the crib. I called to cancel the order and upper management said that we cannot simply "cancel" the order and that we will be responsible for paying to ship the furniture back (even though their shop policies on their website say differently) and threatened to report us to collections if we call our credit card company and dispute the charges. After 40 minutes of arguing on the phone, they still say they will not cancel the order. Who does that? STEER CLEAR from this horrible company!

A new mom friend recently asked me about my glider and Ottoman that I have moved from the nursery to my office, so I looked up where it came from because I remember having such a good experience with the company. The same mom brought up concerns after reading some negative reviews. I found my original receipt and invoice and saw that my delivery was slightly delayed, but only by a few days. After doing further research, it appears that the issues are specific to certain vendor(s). I would consider when placing an order to clearly ask about that vendor's track record and if it's the offender, request an alternate option from another vendor they deal with. My experience was great and my furniture has stood the test of time, as my daughter actually tried to reclaim the awesome chair & ottoman from my office.

I bought my wife the Petunia Pickle Bottom Sashay Satchel and she has had it for a couple months now. She loves carrying it on her back as it makes it very easy to maneuver with the kids as well as with carrying with the car seat in hand. The thing can hold what seems like an entire nursery and has surprised me with how well its held up as she throws it around sometimes. Happy with the purchase and shipping was quick and customer service was great. Thank you Posh for helping me surprise my wife with this awesome Satchel.

Wow. I can't believe the other reviews, because they don't match my experience at all and I DO NOT work for the company, and I am not wealthy. I've bought everything from baby gifts to clothes to a bed for my daughter and I am very satisfied. The bed was a custom item so it took time and I was informed along the way. When it arrived I was thrilled but more important, my daughter was over the moon. It's good for people to keep companies on their toes and negative reviews are important if they are real (and not from competitors). I'm just relating my own experience and I'll keep buying from them because I like their unique products.

I purchased the Little Castle Valentino Glider in Le Cirque Stone fabric and absolutely love it! Posh has been great to work with and the chair came at the perfect time. Have not had any issues with the chair since having it and I will be purchasing a kids bed for my oldest daughter very soon from Posh. Thank you Julia, Jessica and Andrea for all your help. I enjoy using the chair every night!