PoshmarkReviews 2,866

I had an awful experience with Poshmark's so-called "buyer protection" and want to warn others before they waste their money.

I purchased a pair of jeans listed as 31x28, but what arrived was a 26-inch inseam with undisclosed tailoring that made them completely unwearable. When I reached out to the seller, they refused to take responsibility. So I did what Poshmark says to do—I submitted clear photos proving the item was misrepresented and requested a refund.

To my complete frustration, Poshmark denied my request, siding with the seller despite clear evidence that the listing was inaccurate. Their buyer protection is a joke—if a seller lies about an item, you're out of luck.

I've wasted time, money, and energy dealing with this. And now, I'm stuck with a product I can't use. I refuse to resell it and scam someone else the way I was scammed. Poshmark clearly prioritizes sellers over buyers.

If you're thinking of shopping on Poshmark, think twice—if something goes wrong, don't expect any help. I will never use this platform again and strongly advise others to avoid it.

Not a good online shopping experience...no customer service... Sellers don't have to respond...their awful...look at the BBB...just this year alone, all the terrible stories on there

Sent a transfer of $300 to Poshmark but the Revolut card( the only card Poshmark accept) only sent $295.92. Poshmark said that in order to begin the business the value should be $300. I offered to send on the top $4.08 more. Poshmark refused and demanded that I sent a second transfer of $305,00 I order to begin the business. I refused to sent it and u requested the refund of the transfer of 295.92 to my Revolut card. Poshmark refused to return my funds unless I make a second transfer if 305 to their account. Of course I refused. So the customer line sent me the following message. If you don't sent 395 more your won't receive your money back your stupid piece of $#*!. I'm reporting the case to the police, all over the web companies reviews sites and I'm going to small claims court to demand my money back. I requested Poshmark to shut down my page and cancel my sales, but they didn't take action: my page is still on line and I'm unable to delivery the orders because I refuse to do a second transfer to Poshmark account. So be aware when you do business with them! There is no customer service call center and they are not helpful. What happened with me is a virtual thef. They absconded my funds and are refusing to refund me even after I said that I don't want to make business with them. It's a scamvag company. Look for another reliable platforms like Shopify and never go to Poshmark, their customer service is trashy and they are not realizable when it comes to the transfer for funds.

I have noticed many,many items on Poshmark that if you watch prices and do your homework. Several dresses are priced at $100-$500.00 or more. The same exact dresses are on Temu for many times less that $20.00.

The worst experience ever. No returns, No exchanges. POSHMARK is just a trading post for people who are selling used items or gifts they just don't want, and for full retail value to boot. To add insult to injury the product purchased was damaged. I will never use this "service" nor even recommend it to my worst enemy. I received a pair of damaged Ugg boots and was basically told I'm $#*! out of luck but that they would be able to resell them for me as my only option for getting any satisfaction. Simply not acceptable.

I made my first purchase on Poshmark...a sweater that I already have, but getting a bit worn, was listed. I purchased it, paid, and sat and waited. A week and a half later, my order was canceled because the seller suddenly did not have the item. Seriously? Glad I got my money back, but I won't be buying anything here again. Total waste of time.

First of all, they lie in the advertising. They say they authenticate anything OVER $500. I paid $500 for a vase and ask them NOT to authenticate it as I knew it was not fake (I am a pottery collector of over 30 years and know what I am buying). And $500 is NOT OVER $500. It is equal to $500. I informed them that the gold paint on the vase was "cold paint" and was very fragile and rubs off easily. They vase went automatically to them from the seller and they then sent it to me unbelievably poorly packed. It was rolling around in a box with bubble wrap which was not secured to the vase. As a result, the gold rubbed off in several places, reducing the value by at least 50%. I am sure the clueless authenticator knew nothing about what he or she was doing. Will NEVER buy there again.

Poshmark condones sellers misleading customers by selling fake merchandise. Stay away from this this platform. I have gotten duped twice. Never again! I'm done

New seller now never seller on Poshmark. DO NOT DO BUSINESS WITH THIS COMPANY.
Said to verify my account they would not debit money from my accounts. That was a lie. Also have a debit for $132 from CA for Mint Mobile. Only people I gave this card to was POSHMARK.

I was a long time buyer/seller on Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. PM guidelines state payment is automatically released within 3 days of delivered status. In all of the years I have been active, it wasn't until recently that my funds started to not be automatically released. Instead, my funds are now being held-up. The last couple of months, on average it takes at least 7 to 8 to get my funds released. That is after I have to initiate and file an order problem inquiry on each case. Support doesn't respond until typically 3 days after filing an order problem inquiry. It is too much of a hassle anymore just to get paid. Something is up because I have never had so many problems with PM before.

Oh it's so easy, just list it right "here". The when someone wants to buy it, the wheels within wheels start turning. Set up the bank account - oops, you have to have an account with one of their partners. Set up a new account, you have to deposit $30- to verify it's you. Do that then go to the person that wants to buy your item and click receive and oh boy, they say I need to have at least $400 on the card. I'm sorry, but if they want me to send them $400 for a $30 item I am trying to sell, they can stuff it. Account cancelled as soon as I get my $30 back.

I feel like for the money they make there's no excuse not to do a better job of controlling what is being posted. The fake handbags are out of control. The new accounts with too good to be true mid range bags that are straight up counterfeit. I can appreciate a dupe. Quince is a great place to get a really popular profile for around $100 in leather. Not an exact copy, but close enough in passing, and maybe close enough it satisfies the need for the original style - nobody is purposely sounding $300 on a FAKE bag that retails $520 (on purpose)
They need to do a better job of protecting their buyers and closing down these fake accounts not leaving it to the community to do that for them!

Don't deal with her! Claims 8 days to ship yet google says 3 business days...paid on Tues and Sat STILL NOTHING...claims was going to ship Mon and cancels on Sun...joke!

Fees are 20%
Good luck ever trying to return anything. This purchase said 'slight' pilling.That was inaccurate.
Yet I was denied a return. You do all the work sharing your product on a daily basis.
Lots of fake products.
You wait forever for your payments.

As much effort you have to put into selling the clothes, you get pennies for your clothes and then even the smallest mishap leads to a return and then you put all that effort for nothing. These are used clothes, easy to miss some things. Don't waste your time.

BUYER BEWARE! When shopping in the WOMENS section in the US, I ordered a size 8 shoe. I was shipped a men's size 8 UK shoe. Clearly, this is not going to work. Neither the seller nor Poshmark is willing to work with me to accept a completely unworn item that was misrepresented. They told me I could try to resell it on their site. I guess they want to get the double commission. I am now out over $900 with no ability to contact ANYONE! Please, do not use this site to buy anything!

Poshmark always sides with sellers even when they are wrong. I purchased a pair of shoes described as "purple" the photos were definitely purple. When I received the shoes which still has the original tag on the bottom they were a dark cranberry. The tag listed the color as rich cranberry. While I wasn't seeking a refund because it's dang near impossible to get I left negative feedback which the seller disputed. Poshmark requested photos which I provided. I even provided a stock photo of the item from the brands website which showed my photo was accurate and sellers was way off. Posh sided with the seller even though I stayed I wasn't seeking a refund. They should hold their sellers responsible for photos that are clearly off as that should fall under item not as described. They started out as a fun site to buy on but after this last fiasco I'm through buying anything on there. At least their competitors are not color blind and care about the buyers a bit more than posh. It's ridiculous.

Poshmark has become overrun with scammers, aggressive sellers, and an unstructured marketplace. The mystery box sales and drawings are essentially forms of gambling, where participants are not guaranteed to receive anything of value. How are these items even shipped or marked as "sold" in such cases? Deceptive behavior with no ramifications. This type of operation is a gamble, which raises serious LEGAL and ETHICAL concerns.

The algorithm is highly biased, favoring certain users or aggresive behaviors for example sellers who use manipulation techniques that would not otherwise be allowed in a professional business who collects taxes. The platform is filled with sellers desperate to offload items at rock-bottom prices, devaluing brands (very often using brand names to fabricate keychains, tumblers, home decor that has a lux trademark but not actually made by that line and lowering the overall quality or value of the marketplace. Poshmark is rapidly becoming a spam-heavy, disorganized platform. Drawings, mystery boxes, raffles should not exist or be permissible on a platform where buyers pay taxes. This is a disturbing behavior now becoming prolific in live shows.

Customer service is notably nonexistent, often responding with generic, auto-generated emails sent by a "posh ambassador" with no formal training in reciprocating customer service.The platform is prolifically turning into a gambling site rather than a resale community. The live show hosts especially display troubling and disturbing selling tactics, as sellers frequently employ tactics that resemble bribery, pressuring viewers to buy. Mystery boxes, drawings, raffles or anything of that nature should be closely monitored during live shows for ethical violations and legal violations, as it is considered illegal activity of gambling. There is alot of unprofessional and unethical activity on this platform especially for LIVE shows. Again, Poshmark needs to be closely monitored for illegal activities, spammy behaviors, and the subliminal gambling activities especially live shows. There are no ramifications for this type of activity or are the community guidelines intentionally neglected by Poshmark CEO and "supporting" officers or whatever they're called.

Will not me return a brand new item. I have opened a dispute with credit card company. Stay away from this place...