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plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
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Easy to find products and order. So much cheaper than anywhere else. Received product within a week of order. Pleased with packaging as items were well protected. Were exactly as ordered and fit perfectly. Sinks look great with the racks and are now protected. Thank you.
They were courteous and professional.
A pleasure to work with. I had a question before my purchase and customer service was prompt and helpful. Great price too. Thank you.
Great shopping experience! Will definitely order from them again!
Item works as described, customer service promptly addressed a back order issue and kept me informed until the items shipped.
Great. Easy and simple just the order took awhile.
Middling satisfaction
Easy to use and good merchandise
Good price, good service, I am a happy customer!
Order took a while to receive, but products were good quality and reasonable priced
Great.
I was unhappy with customer service. When I had a problem with the faucet when it arrived, scratched, I had a hard time with the sales rep. Had to escalate it to a manager. I felt that the rep was belligerent. This was a big order. Two higher end fixtures. I spent a lot of money. I had to end up going to Graff to get this resolved. They had to intervene on my behalf. Plumbtile wanted to be cheap about shipping etc., with damaged fixtures.
Due to the Covid-19 Pandemic, my products toon a very long time to come. I have not used the faucets as of yet. I will update review when I do.
All GOOD! Received the order mych quicker than estimated. Product was Exactly accurate as described. TY
Shopping was fast and easy
X
Prompt and friendly transaction
Charged for shipping 29$ it should have been free
Smooth transaction.
Easy, quick and accurate. Very nice experience, and great customer service
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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