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plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
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Try to contact customer service immediately after placing order via multiple email addresses and no one has yet responded.
Very satisfied
Quick, easy, and just what I wanted at a great price!
Quick and easy :)
So easy!
Good experience
I'm happy with the product I purchased. They were awesome, will use them over and over again.
Item is fine looks different as shown color.
Easy to find what I was looking for and had a variety of products to choose from.
Easy site to navigate, promptly delivery. Over all very satisfied.
Delightyed to find the fixtures I was looking for!
Manuela was VERY helpful -- and everything arrived on time, as planned, with her assistance.
Looking for a great site for tile options for my customers!
Plumbtile had the relatively custom part available and was able to deliver it quickly - I will order from them in the future.
I found that Plumbtile's pricing was unmatched for my bathroom fixtures. The staff were really friendly when I called with questions.
We ordered all of the hardware for our bathroom from Plumbtile.com. Ten days later we have received our order in perfect condition and ready for installation. Also, they have great Customer Service. After one week, I called to check on my order. The "rep" said she would follow-up... then, she did! I called back again with a product question and got the same voice... wow! By the end of the day, I received an email with Tracking number. And it arrived ahead of schedule.
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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