Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of plumbtile

plumbtileReviews 477

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate plumbtile?
grey stargrey stargrey stargrey stargrey star

plumbtile Reviews Summary

plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.

Instant Feedback

7,953 reviews

We monitor reviews for authenticity

sheila b.
0 reviews
0 helpful votes
Follow sheila b.
Unfollow sheila b.
Share Review
Report Review

It was good
January 30, 2016

It was good.

Date of experience: January 30, 2016
Bob K.
0 reviews
0 helpful votes
Follow Bob K.
Unfollow Bob K.
Share Review
Report Review

Good selection of bar faucets and previous customer comments helped make the final decision. Pricing was good although I would have liked to see more faucets at the next lower price level to compare. Shipping and delivery exceeded expectations

Plumbtile customer service has been exceptional on another recent order, from the looks of this shipment, I don't expect to need them for this.

Date of experience: January 12, 2016
Nancy N.
0 reviews
0 helpful votes
Follow Nancy N.
Unfollow Nancy N.
Share Review
Report Review

Tile, service amazing
January 7, 2016

Tile, service amazing - Plumber of Alpine Plumbing Service Stanwood Wa. Screwed it all up!

Date of experience: January 6, 2016
Marianne S.
0 reviews
0 helpful votes
Follow Marianne S.
Unfollow Marianne S.
Share Review
Report Review

Exactly what I ordered
December 17, 2015

Exactly what I ordered.

Date of experience: December 16, 2015
Kimball B.
0 reviews
0 helpful votes
Follow Kimball B.
Unfollow Kimball B.
Share Review
Report Review

Check out process could be quicker, but I liked that you had much of the product line in stock.
Price was best I found and it was shipped promptly.

Date of experience: December 14, 2015
patti p.
0 reviews
0 helpful votes
Follow patti p.
Unfollow patti p.
Share Review
Report Review

I shopped around and Plumbtile gave me (by far) the best price. I did a live chat and found the product was in stock and would be delivered within a reasonable timeframe (Thanksgiving was an intervening event). The product arrived, and was as described. Very Good Experience, and would recommend to others.

Date of experience: December 4, 2015
Charles S.
0 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

I will use again
December 4, 2015

I will use again

Date of experience: December 4, 2015
Orlando Z.
0 reviews
0 helpful votes
Follow Orlando Z.
Unfollow Orlando Z.
Share Review
Report Review

Professional website
November 30, 2015

Professional website.

Date of experience: November 30, 2015
Chuck R.
0 reviews
0 helpful votes
Follow Chuck R.
Unfollow Chuck R.
Share Review
Report Review

Impressed with ease of purchase
November 16, 2015

Impressed with ease of purchase. So far so good.

Date of experience: November 16, 2015
Harold B.
0 reviews
0 helpful votes
Follow Harold B.
Unfollow Harold B.
Share Review
Report Review

Everything as it should be
November 16, 2015

Everything as it should be.

Date of experience: November 16, 2015
dace b.
0 reviews
0 helpful votes
Follow dace b.
Unfollow dace b.
Share Review
Report Review

The minimum processing fee for orders under $50 is very sneaky and most online businesses do not do business that way. If you were not one of the only people carrying what I needed I would have canceled my order.

Date of experience: October 7, 2015
Mark M.
0 reviews
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Excellent exactly what was needed..
October 2, 2015

Excellent exactly what was needed. Correct in every way!

Date of experience: October 2, 2015
Beverly M.
0 reviews
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

Everything was fine!
September 16, 2015

Everything was fine!

Date of experience: September 16, 2015
anonymous A.
0 reviews
0 helpful votes
Follow anonymous A.
Unfollow anonymous A.
Share Review
Report Review

Received the items in a timely manner
August 23, 2015

Received the items in a timely manner. Price was the better then anyone else. I will be shopping here again!

Date of experience: August 23, 2015
Ruth S.
0 reviews
0 helpful votes
Follow Ruth S.
Unfollow Ruth S.
Share Review
Report Review

Fine so far
August 13, 2015

Fine so far. Talked to customer service and found agent to be helpful.

Date of experience: August 13, 2015
Jim A.
0 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review

A little slow delivering but came in good shape
August 11, 2015

A little slow delivering but came in good shape.

Date of experience: August 11, 2015
Jean M.
0 reviews
0 helpful votes
Follow Jean M.
Unfollow Jean M.
Share Review
Report Review

Exactly what I wanted at the lowest price
August 9, 2015

Exactly what I wanted at the lowest price.

Date of experience: August 8, 2015
Jen G.
0 reviews
0 helpful votes
Follow Jen G.
Unfollow Jen G.
Share Review
Report Review

Great products at a great price and communicative customer service. Thanks!

Date of experience: August 7, 2015
Vicki P.
0 reviews
0 helpful votes
Follow Vicki P.
Unfollow Vicki P.
Share Review
Report Review

Right product at the right price
August 7, 2015

Right product at the right price. Easy ordering. After ordering, I had not heard whether or not the item had shipped. I called their customer service number and a wonderful person looked up my order. She asked me to hold on the phone while she called the supplier. After a brief minute she was back on the phone with me to let me know the order would shipped out on the next day. Two days later the item arrived at my home. Excellent customer service. Thank you.

Date of experience: August 7, 2015
Clara P.
0 reviews
0 helpful votes
Follow Clara P.
Unfollow Clara P.
Share Review
Report Review

Plumbtile has great selection but a bit pricey
August 6, 2015

Plumbtile has great selection but a bit pricey

Date of experience: August 5, 2015

From the business

PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.


plumbtile.com
Founded in 1978
San Diego, CA, United States