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plumbtileReviews 477

4.3

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plumbtile Reviews Summary

plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.

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Geoff I.
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The overall purchase experience was good and I received the exact part I needed. The issue I had was when I ordered, the site indicated that the item would arrive in 3-5 days (which I assumed since I bought from a West coast company). My faucet was damaged during some remodel work and I needed the valve to regain a working kitchen. After the item did not arrive in 5 days, I sent an email (on Sunday) asking for status, as the order confirmation page provided no ability to track the shipment. I received an email that the item was shipped Monday Morning, but would not arrive until the following Monday. It took two full weeks to receive a part with no communication of a delay or track status. If I knew it would take two weeks, I would have spent more $$ and ordered it directly from Delta.

Date of experience: August 10, 2016
Kathleen W.
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Very nice quality and just what I was looking for

Date of experience: August 5, 2016
LM R.
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The customer service was very nice and accommodating, but one item was missing from my order and I also somehow selected the wrong color option when I placed my order so I had to pay for return shipping to exchange that. That was likely my error, but I did find their website a little bit hard to use as I was selection options for each item. Everything was resolved quickly, though, and their prices are great. I'd probably order again.

Date of experience: August 5, 2016
John M.
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Nice
August 5, 2016

Nice

Date of experience: August 5, 2016
Philip R.
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Ordering was fairly simple, now to see if your delivery is timely

Date of experience: July 26, 2016
Yazmin P.
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I have bought other items with Plumbtile and always reliable.

Date of experience: July 23, 2016
Lynn M.
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Good first time shopping experience
July 12, 2016

Good first time shopping experience. Fast shipment.

Date of experience: July 12, 2016
Ed R.
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Up[
July 10, 2016

Up[

Date of experience: July 9, 2016
None B.
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Easy!
July 8, 2016

Easy!

Date of experience: July 8, 2016
kent m.
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Great
July 5, 2016

Great

Date of experience: July 5, 2016
Marcia H.
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The customer service reps are very good
June 19, 2016

The customer service reps are very good. They followed up the order with e-mails and phone calls. The prices are good and the order arrived quickly.

Date of experience: June 19, 2016
Trish W.
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Great service, products were wonderful!
June 16, 2016

Great service, products were wonderful! Will order again.

Date of experience: June 15, 2016
verne s.
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Best price for a great product
June 16, 2016

Best price for a great product

Date of experience: June 15, 2016
Brent F.
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Exactly what I needed
June 10, 2016

Exactly what I needed

Date of experience: June 10, 2016
Vicki H.
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Ordering process was fine
May 31, 2016

Ordering process was fine. Delivery time was excessive and I was not kept informed. Product is great!

Date of experience: May 31, 2016
Susan V.
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How do you deal with interior designers?
May 27, 2016

How do you deal with interior designers? Is there a special discount code?

Date of experience: May 27, 2016
anonymous R.
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Fair price, product as expected, shipped quickly.

Date of experience: May 12, 2016
Ashley M.
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Great chat service, and greatly appreciate the free shipping, and price match offer.

My drawer pulls were delivered on time, and will definitely recommend your site to others.

Date of experience: May 3, 2016
Hillary O.
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Item was backordered and I received notification immediately to ask if I wanted to proceed. I did and the item actually came quicker than I was expecting. I was kept informed along the way. Great company to deal with and I would order again without any hesitation.

Date of experience: April 30, 2016
Parker Z.
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Easy purchase
April 9, 2016

Easy purchase. I ordered Ginger and Alno bath accessories that were delivered in perfect condition, on time, and at excellent prices.

Date of experience: April 9, 2016

From the business

PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.


plumbtile.com
Founded in 1978
San Diego, CA, United States