PixelFilmStudiosReviews 409

I saw what appeared to be a really great plug in that I could use in my business. When I went to purchase the one, I was informed that I could add on additional purchases at a discount, so I added 2 more for a total of $89. Once I paid, there was no download page... but rather I was sent an email to say that I would receive another email later with my download links. When a day went by and I still had no download links I began writing. 6 emails and three days worth of time went by and still no links. They claimed that they were sending them, but I was not receiving them. We went through the junk mail and everything looking for these links... still no links. They claimed this was a rare occasion and offered to refund my money. They wanted me to send them the original order number and some other info for the refund. That was 10 days ago now... and still no refund. I find it odd that I was able to receive all of their email communications about my billing and customer service... but yet I was not receiving their email with the links. I am beginning to think there are no links... just a place where I sent my money so they could have it. Where I come from we call that thievery.

I have purchased a few Pixel Film Studios plugins. They all bog down my top of the line Mac to the point of no return. Their customer service is not helpful at all. They just send you to an optimization video on Vimeo, which doesn't fix the problem.

All the bad things written about Pixel Film Studios that I have read on MotionVFX and FCP.co appear to be true. They pump out plugins at an insane rate without any kind of quality control. All sizzle, no substance. And judging from the last couple comments on the MotionVFX article, * doesn't even treat his employees very well.

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This Pixelfilmstudios.com - Pixel Film Studios, Final Cut Pro Plugins effects which do not work mostly, seems to be a one man show shop run by *, who only a couple of years ago still was doing wedding videos. So far I purchased only a handful for their Final cut Pro Plugins effects plugins, one of them did not work at all, and support people (likely the guy himself faking another name etc) is not fixing the plugin at all, but this support conversation keeps on answering questions I never had asked, i am guessing to satisfy a conversation with themselves, since he can not fix plugins. And likely in order to NEVER solve the actual problem at hand, but instead to be able to justify later on, that there was support given... But at the end of the day: Pixelfilmstudios.com - Pixel Film Studios are faulty Final Cut Pro Plugins effects alltogether, sold on a website that looks like he has 100 employees". Since 2014 this plugin has never worked, nor has this one man show support conversation even fixed anything at all, besides it being a vast waste of time. This one man show, *, is hiding behind a seemingly serious store, well designed. I do NOT want my money back, I want this software to work as advertised, or that he stops selling nonfunctioning software. For this is clearly fraudulent advertisement for a non functioning Product. I would advice everyone out there to look for plugins somewhere else, very shady shop here!
It seems that many of the positive reviews out there are written by * themselves, using aliases, a clear conflict of interest here.
There are tons of blogs talking about him stealing templates from other well established Final cut Pro Plugins effects software shops, which makes me come to the conclusion that i might have purchased one of those he cloned from someone else, and that's also why he can not fix it, nor make it work, since he is not being a coder/programmer himself.

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