PickupFlowersReviews 347

I placed an order for flowers and a round big platter of assorted dry fruits for a birthdday to be delivered to Imphal, Manipur. Despite their confirmation that it'll be done, upon multiple followups and chats and calls, they did not deliver. Then, due to my asking them for a refund, they managed to send someone who carried a small 200gms of dry fruits in a plastic packet like it was just picked up from a grocery shop - not packed properly, leave alone with a proper wrap. And of course no sign of the flowers. These guys are big frauds. Never use their services. I really wish I had seen their reviews sooner. Big cheats!

Okay, if you are reading this and you are wondering if they are a reliable and customer focused business, here is your answer: no.

When I decided to buy flowers for my significant other, it was on a whim. Naturally, I went to the first website that was on Google. It was this service. I made a huge mistake by NOT looking up reviews, like you may be doing right now. If so, heed my advice. This company is awful.

Take it however you want, but this Indian run company is horse$#*!. First, I placed the order. I input my girlfriend's address for the delivery and then MY address for the credit card billing information, as required by the website. I thought all was good, until I checked my order and saw that whoever input the damn information on the other end put half of my girlfriend's address and half of mine.

HOW? Does this mistake happen? It seems too $#*!ing dumb to be a real mistake. As other's are claiming, IT MUST BE A SCAM. I called, no exaggeration, around 15 times, tried to use their online chat. Tried to get it corrected before the delivery date. Awful english and communication skills. Customer service is waaay inadequate and the man knows nothing of hospitality or service whatsoever. Even all the times I called, he never wrote down my order number, my name, gave me his name. I knew it was the same guy every time, he acted like I didn't know.

Fast forward 15 calls later, I ask for my money back. They don't give it. They "try to deliver" but ask for more money. At this point, this company is the worst I've ever dealt with. Just don't do business with them. PLEASE. They are thieves.

I have ordered the flower on 18-Aug-17 to deliver on 20-Aug-17 which are for my Brother's death anniversary.
I wanted to decorate my Brother's Cemetry with the flowers I send from the UK.

An order has been approved on the same day but they haven't delivered the flower. I tried to contact them through online chat, customer support agent joined the chat and there was no response for 10 mins. I tried to close and open another chat. No answer again.
I couldn't see the latest status on the pickup flowers account. Today 21-Aug, i am wiring the complaint after i talking to the customer service over the phone. They said the agent delivering the flower is not available and they cannot deliver it and they are going to refund my money in next 7 working days.

This is so frustrating that I cannot send any flowers on my brother's death anniversary. I am really irritated with the service they provide. I have provided my email, phone number and recipient phone number. They haven't contacted any of us.

I made the mistake of giving my email. Used this company twice. The first time the flowers I sent were already dead or dying. The second time I used this service the products melted. Also, I get emails and cannot unsubscribe. Its just a reminder of how awful and full of $#*! this company is. My suggestion is to find a local flower shop in the city your sending to. I used facebook, and found a great local place and was able to send the flowers etc. I paid thru western union. The person I talked to had products on their FB site. It all turned out great and everything was delivered and I were very satisfied. PickupFlowers is like having your ex deliver goods and services...

I spent lot of hours searching through the best flowers to choose for my mother to be delivered on Mother's day this year(05/14/2017). I got confirmation email mentioning the delivery on the date with exact time was confirmed. On sunday the mother's day, I waited for an email confirmation or my mother calling me to say how excited she was to receive the beautiful flowers. None of them came through. I called them in the afternoon only to find out they cancelled it without informing me. No cancellation email, nothing. I could have arranged from a different florist :( Very mean way of doing business! I am still waiting for the refund. By the way they do business without sending you cancellation email, I don't know if I would receive refund. Stay away from this website and avoid disappointment.

I paid a lavish $80 online on flowers and cakes to make it very special to my mother. Since there is no delivery, I need the refund back. It was no easy money for me. I am going to lodge a cyber fraud complaint using 1800-11-4000 for this pickup flowers.com if I don't receive the refund in a week's time. I will update this review based on my experience.

I ORDERED, WAITING FOR IT TO BE DELIVERED SAME DAY. AFTER FOLLOWING IT UP ONLINE BY THE NAME MARC, HE TOLD ME IT WAS OUT OF STOCK AND OUT OF LINE FOR DELIVERY... REALLY? HOPING FOR A REFUND IF THEY WILL. THIS COMPANY SHOULD BE BLOCKED