PickupFlowersReviews 347

Delivery for a funeral was first delayed for a day - no problem. However, a full 7 days later I got an e-mail stating that the arrangement was out of stock but that they could deliver it soon. Really?!?! This was for a funeral my friend from the states was at in AUS - timing was very important and these guys failed miserably! In addition, they never returned my calls to speak with a manager - brutal customer service! I'd give them '0' stars if I could! DON'T USE THESE GUYS!

I pay for a Splendid Arrangment of Flowers. The delivery day was Friday 24/Feb/2017 and the order was delivered on 2/March/2017. On the other hand, I paid for an arrangment of flower with some types of flowers like roses and with a vase. My friend recieved different kind of flowers (cheper flowers) in paper, not in a vase. I want to complain because I paid for something that my friend didn´t recieve and send it it to late. This company stole my money. Don´t buy anything.

I ordered choclates for Valentine's day. Not only did they ruin the surprise by calling the person a day before Valentine's about it they also NEVER DELIVERED on the 14th! They said they would on the 16th cause they were out of stock of the item I chose weeks ago!... If was never delivered on the 16th either. THEY NEVER PICK UP THEIR PHONES EITHER! Icing on the cake. When they did deliver on the 22nd. It was the wrong damn item! DO NOT ORDER FROM HERE. I don't believe how they still exist with a business ethic like this.

This site is a scam. Like all the other reviews, I ordered flowers and had payment taken immediately. Nothing was then delivered.

Should you use this site and now release your mistake, contact your bank and ask for a chargeback for the amount which you purchased. You can do this within 30 days of your order and will receive your money bank. Their site will also be fined for your transaction and if this occurs too often with their customer they will no longer be allow accept payments.

I'm from the US and I sent flowers to te Philippines. I got my package ahead of time. I thought I got scammed because I saw all the bad reviews, but my package came. Also when my girlfriend got the flowers it was better than I thought it would be. The flowers were fragrant also the plush bear and the card too, and the arrangement was beautiful. The customer service tho is quite a head scratcher, first I asked how to check the status of my order, then she just said "order number" then I sent it then she told me that my package will be delivered on the 24th sorry for the inconvenience... so I thought that I got scammed but I WAS NOT. Then after that I asked her how to open my account because I want to look at my order but it won't go through so I kept changing my password and it still won't go through that's why I asked the rep and I waited for like 30mins and she didn't replied. So to finalize I got the package ahead of time, Product is better than I expected but it had some little damages on the flower, and Customer service not so helpful.

My husband uses pickup flowers to send me surprises. Its been great to deal with pickup flowers, delivery is on time and flowers are great. But this recent valentines day (feb 14,2017) they only delivered one item out of three (even we received confirmation that they already delivered all three). We contacted the customer service, and they promised to deliver the items feb 20 and will refund us partially. We waited until Feb 20 but no items were delivered. For flower bouquets they can deliver it on time, but they failed for the other items.

Hi there
I ordered on gift online on Feb 13th and was supposed to be delivered on 02/16/2017 in India.
However the delivery was never made and neither I was informed regarding this.
I came to know only when I contacted the recipient and he said he never received ithow embarrassing is that.
I called and tried to contact your USA office at *******697 and spoke to James Lad and Issac Lord.
I am sorry to say but I am so unsatisfied with the way they dealt this matter.
When I wished to speak to a manager or a supervisor, I was informed that there is nobody available.
I was told I can call back for the third time in morning(according to Indian time) coz the call center is in India.
Is this a way to run a business?
I was never informed that my gift is not gonna be available.
So when I contacted them again the next day which is today Feb 17,2017, the floor manager refused to cooperate with me. When I asked for refund he told me I have to wait 10 days for it. Asked owner or CEO of company name, he refused.

So guys I u want your order to be delivered then please don't fall in there trap