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Photobucket

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Photobucket Reviews Summary

Photobucket's reputation has significantly declined, primarily due to its shift from a free service to a subscription model, which many customers perceive as exploitative. Users express frustration over losing access to their photos unless they pay, with complaints about poor customer support and a cumbersome user interface. While some reviews note recent improvements in site functionality and reduced advertisements, the overall sentiment remains negative, highlighting a lack of trust and dissatisfaction with business practices. Customers urge for better transparency and user-friendly features to regain their confidence in the service.

This summary is generated by AI, based on text from customer reviews

service
28
value
28
shipping
13
returns
13
quality
27

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Michigan
1 review
11 helpful votes
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Rip OFF
July 14, 2017

The once respected PhotoBucket has betrayed millions. Photobucket used to be free but now charges users $400 for access to their images. Images not extorted are broken. Despicable.

Date of experience: July 14, 2017
Malaysia
1 review
12 helpful votes
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Suicide decision
July 14, 2017

Your company assest is customer, now you treat your assest like trash, i can tell you, you will bankrupt very soon, in this world no more photobucket and your company will totally disappear

Date of experience: July 13, 2017
GB
1 review
8 helpful votes
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Long time users deleted account. Site was getting increasingly slow, charging for 3rd party hosting was the last straw.

Date of experience: July 13, 2017
Texas
1 review
10 helpful votes
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Less than 1 Star
July 13, 2017

Avoid photobucket. If you run a blog site or other site where you can have linked or embedded images, block photobucket. I never thought this was a great photo sharing site to begin with, but they did make it easy to upload and share, so I stuck with it despite the clunky interface and rampant ad-bloat. Suddenly I can no longer share. They apparently allow migration, but unless you want to pay a ransom you are stuck attempting to download albums one at a time through their downloader. It's slow, doesn't work half the time and requires numerous clicks through a captcha system each time. The only saving grace is that this new policy will likely put them out of business (as it should).

Date of experience: July 12, 2017
Oregon
3 reviews
9 helpful votes
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I used photobucket for 10 years. In that time, their website became increasingly bloated, hard to use, slower, and finally littered with popups and ads. I don't know how many times their site went down for a half day or a full day so I could not get to my photos. That was all shoddy enough, but it was free, so I put up with it.

The recent hijack where they suddenly want $400 for a service that wasn't worth $10 is outrageous. They know there are millions of links to their photo files all over the web, so they think they can overcharge for a poor service just because people won't want to lose those links.

Well, I don't use a lot of different forums. I only participate in one. So although it took me a few days, I pulled all my photos, put them on my own website, and moved all my forum links.

If I were looking for a photo hosting site now, there is no way I would ever use Photobucket because their service is terrible to begin with and now they want $400/yr for 3rd-party linking. Are you kidding me? I can pay $100/yr for full web hosting - and then it's my own website, my own storage, no ads, no bandwidth restrictions, and no unexpected "ransom" payments.

If you are looking to host photos, it's fine to pay for the service. But find another service. Don't consider using Photobucket. They are far too incompetent.

Date of experience: July 12, 2017
GB
6 reviews
37 helpful votes
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I can genuinely understand that hosting images costs a huge amount in money and resources, and with so many people using ad-blockers, it's only a matter of time before there is no free image hosting left. However, the way they have gone about changing their policy is disgusting.

Oh yes, you can host images, with them, but if you want to show these images around the internet, i. E. forums, blogs etc., then you now have to pay a ridiculous amount of money to do this. Most people cannot afford to pay so much, and because of this, thousands of websites now appear 'broken' and ugly, and no matter how much they claim that we all had notice of this change, I can't find anyone, including myself, that actually received this notice.

PhotoBucket was always my image host of choice, and I had a feeling that they would change to pay only, but as I was an ad-free member, I didn't think this would affect me. Wrong! My images will only be available for third-party hosting until next year, so all the money and loyalty they've had from me over the years appear to mean very little to them.

The only saving grace is that I will have time to download my images and replace them wherever I have them posted, but this is time-consuming and irritating.

When my images go, so will I!

Date of experience: July 12, 2017
Canada
1 review
9 helpful votes
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Scammers
July 11, 2017

This is the worst company to find its way to the internet. There updates say they notified people so they could move or save their photos which is a complete lie. I was never contacted about any changes and frankly didn't even know my email signature was hosted by them. Thank God I was able to get it back and this company will hopefully go by by

Date of experience: July 10, 2017
Texas
2 reviews
7 helpful votes
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Im again shocked at how PB is pushing to get more money from us I hardly use it anymore. The site has been having lots of trouble with features not working. Images being removed from your web sites. And no way to contact them works.

Date of experience: July 9, 2017
Switzerland
2 reviews
9 helpful votes
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PHOTOBUCKET ist SKANDALÖS SCHLECHT! THE WORST PHOTO SERVICE EXPIERENCE EVER WORLDWIDE! Am Anfang hiess es Bilder loaden ist gratis und deren Nutzung ist unbeschränkt. Deswegen war die Überflutung mit Werbung knapp tolerierbar. Von einem Tag auf den anderen plötzlich sind alle auf anderen Internet Seiten gebrauchte eigene Photobucket Bilder BLOCKIERT und PHOTOBUCKET GIBT ULTIMATUM: 400 USD JÄHRLICHER GEBÜHR ODER BILDER WEITERHIN FÜR IMMER BLOCKIERT. Eine reine Schikane, eine Schande!

Date of experience: July 9, 2017
California
1 review
8 helpful votes
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Ransomware $400
July 8, 2017

Photo sharing hijacked by $400 price. Avoid them. They changed their pricing driving people away in droves.

Date of experience: July 7, 2017
Jersey
1 review
7 helpful votes
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$400 for third party hosting... LOL. Way to completely ruin your credibility overnight. Doesn't get any worse than this. Stay away!

Date of experience: July 7, 2017
New York
1 review
7 helpful votes
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Dishonest, sneaky company. Avoid them for your cherished photos and for the hosting of any images! They change their terms with little warning and extort money out of people. AVOID! They couldn't care less anyway.

Date of experience: July 7, 2017
Florida
1 review
6 helpful votes
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After using them to post in multiple forums hundreds of images, they have suddenly locked the door and demanded $400 for the key. Screw them!

Major inconvenience but they can and will be replaced.

Date of experience: July 7, 2017
GB
1 review
6 helpful votes
Follow Colin W.
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RIP Photobucket.
July 7, 2017

Hi,

I've enjoyed free use of Photobucket since 2010 but I've suddenly received a most unwelcome email demanding $399 for further use.
I've saved Photobucket the hassle of deleting my pictures; I've just deleted my Photobucket account.
Many thanks Photobucket for the seven years of use but I'm out of here.
Kind regards, Colin.

Date of experience: July 7, 2017
Ohio
5 reviews
16 helpful votes
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This site is absolute garbage... I have been (unfortunately) using this site for a few years for forums. (3rd party hosting) I upload pictures and then use their converter to upload it directly onto a forum post. Despite the absolute FLOOD of Ad's on their website and horribly sluggish speed to do anything, I still used their site just because it was the first site I happened to click on that offered this feature (many MANY better options out there now)... Now they have switched things up and kicked all of their users off that use their site for this feature. So now... its a super $#*!ty image sharing site that you have to pay for... Good luck with that business model... Have fun sliding down to the bottom of the barrel of image sharing sites... Whoever runs this place is a moron...

Date of experience: July 6, 2017
Iowa
1 review
5 helpful votes
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What is wrong with you people?... suddenly charging almost 400 for your services. Sounds like Ransomware to me.

Date of experience: July 6, 2017
Georgia
1 review
7 helpful votes
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Photobucket use to be the absolute best when it came to photo sharing, Then they got greedy and they changed the site to make it suck. This latest thing they want $399 just to host to 3rd party sites. Well that is just bull$#*!! I know of many tutorials that will be lost forever. You see Photobucket they have passed on and no one can repost the photos they wanted the world to see. At least they didn't have to live to see this crap!
Worst site ever. Stay away and let them die in their own cesspool! When you say it's free, then it is free. Not till you decide to turn the screws a little tighter! If I could give you less than 1 star I would have!

Date of experience: July 4, 2017
Australia
1 review
8 helpful votes
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Terrible
July 2, 2017

Photobucket sucks the sweat off a dead mans balls! Changing their T's and C's after years of use. Account now closed - I hope you go broke. Rot in hell.

Date of experience: July 2, 2017
Belgium
1 review
11 helpful votes
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This business is a total scam. Says free hosting, but not on 3rd party sites.
Way to go out of business and I wish the baddest luck to everyone working there.
1:400 dollars to host on another site for 1 year? RIDICULOUS, go to imgur
2: Site is slow as hell, doesn't even deserve to exist
3: Ad ridden site and invasive as it can be, I'm not amused.
I take my business elsewhere.

Date of experience: July 1, 2017
Ohio
1 review
5 helpful votes
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They chase you away
June 30, 2017

The add are ridiculous, they could not make them more invasive if they tried, even if you pay for the premium service anyone that visits your photo bucket will not come back, even though you reduced the adds you see, anyone visiting your page will get hit with the insane amount of pop ups and redirects.
I need an alternative any suggestions, does not have to be free just not so annoying to use.

Date of experience: June 30, 2017