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Photobucket

1.2

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Photobucket Reviews Summary

Photobucket's reputation has significantly declined, primarily due to its shift from a free service to a subscription model, which many customers perceive as exploitative. Users express frustration over losing access to their photos unless they pay, with complaints about poor customer support and a cumbersome user interface. While some reviews note recent improvements in site functionality and reduced advertisements, the overall sentiment remains negative, highlighting a lack of trust and dissatisfaction with business practices. Customers urge for better transparency and user-friendly features to regain their confidence in the service.

This summary is generated by AI, based on text from customer reviews

service
28
value
28
shipping
13
returns
13
quality
27

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Rhode Island
1 review
10 helpful votes
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This is as bad as it gets
February 15, 2014

This is as bad as it gets. None of my videos load without an error. Most don't load at all. The help is useless. Trying to cancel an account must be done through an email to one person that will give you a free four month offer instead of cancelling the account. I have had several videos not load. Several tags not tagged. I found out later, every title, comment or typing you do, must be instantly followed with a SAVE command. Even that works half of the time. Duplicates end up occurring because an error message i loading was a false alarm, which is rare. Customer support got access to my video and had no help other than telling me I had nice pictures of fish. Remember you have NO PRIVACY with this joker. Avoid like the plague because this website will haunt you.

Date of experience: February 15, 2014
Ohio
11 reviews
19 helpful votes
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I have used this site for a while and no issues. You can share photos and upload and edit them all online. There are a few more sites like it but I tend to use photobucket more. Only issue sometimes when I edit the photo it doesn't show up when I click save. It happens every now and again like a glitch.

Date of experience: June 27, 2013
California
7 reviews
15 helpful votes
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This is an excellent site for sharing photos with friends and family. I haven't had any problems using the site.

Date of experience: June 13, 2013
Georgia
1 review
5 helpful votes
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The redesign of this site has made it drop from one of the BEST resources on the Internet to one of the worst. Don't be surprised if it folds quickly! If you have photos on there now, I'd suggest you get copies of them quickly! There changes help the site maximize its tracking ability and up its page views, but at the GREAT expense of its usability. While these changes may help pull in a little more revenue, its going to backfire big-time as users leave in droves and its reputation plummets.

Date of experience: March 12, 2013
Egypt
9 reviews
10 helpful votes
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We love photobucket and we are able to embed photos from it into ebay, we also use it to host the photos of our website http://www.tropicalrareseeds.com, excellent and they changed the layout

Date of experience: November 29, 2012
West Virginia
2 reviews
5 helpful votes
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I used Photobucket for years until they mangled the service by taking away the Fotoflex editor and forcing Pixlr on all the unsuspecting and loyal users without so much as a warning before they did it.
Then when customer uproar became too loud they deleted all the user help forums, added Pixlr tutorials to replace the outrage, and locked them so no further comments of questions could be posted by anyone except a Pixlrbucket employee.
I cancelled my paid account. (I no longer am getting what I paid for) and am still waiting on a "Why they did this without asking customers" reply going on months now.
I no longer feel safe and secure on their site and I refuse to use it because at any time they can change a major part of their service with no warning and no apology and not a care for what you think, weather you pay or not.

Date of experience: July 7, 2012
Australia
143 reviews
755 helpful votes
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I would love to give this website more then two stars but I couldn't. I'll explain why below:

The website is fantastic in general. Great picture quality and would be a fantastic way to share my photos with friends, and even the world!

The fact is the website is so slow and puts me off. I have a good quality and fast home connection, but this website seems to slow my connection down. Further to this, I cannot put photos up onto the website when others are on their computers as their connection disconnects when I put some photos up. Lastly, it takes an average 10 minutes for every 15 photos.

Date of experience: June 5, 2011
Utah
24 reviews
151 helpful votes
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bored

A great website for sharing (or storing) photos.

This site even helped me out as I was trying to send images to my (FORMER) car insurance company after an accident but they "could not accept attachments over 1 MB". (Why did they ASK me to send pictures then?!) I simply uploaded the images (simple, easy, and FREE) to Photobucket.Com, then pasted the url's into an email to the crappy FORMER car insurance company and "magically" the insurance company had the images.

Handy place to store images you use often for emails, websites, blogging, etc.
Go get an account now. It's worth it.

Date of experience: March 7, 2011
Massachusetts
62 reviews
312 helpful votes
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Photobucket is perfect for sharing fun photos of friends - I use photobucket for sharing my crazy fun photos from nights out and pics of my family. What photobucket is not good for is for real photography. I don't find it useful in the same way I would use smugmug. Plus the comment you get on photobucket are pretty useless. Pbase is a much better way to get good comments on your photos. Or maybe photosig.com

Date of experience: September 10, 2008