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Phastek Reviews Summary
Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
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I had been reading the reviews and watching the videos on the RotoFab CAI and figured once I had my 2017 Zl1 broke in that the CAI would be the first, if not only upgrade I would be doing(not a big MOD guy). Ordered from Phastek primarily because of some good things I had read about them and doesn't hurt that they are local for me. Think I received the order the day after I ordered it. The following Saturday I watched the install video and did the install without ANY problems. Very happy with my purchase!
I've tried them all and Phastek has consistently been outstanding! Their prices are excellent and they will price match, but it's all but impossible that you'll find a better price. They truly care about you, the customer. I have two Camaros and exclusively use Phastek. A+++
I'm so happy with my Camaro purchases. Thanks for all that said the best shipping delivery to Brazil.
The trifecta tune is amazing, love the ghost cam as well, good investment for a v6 camaro, I can feel how much quicker my vehicle accelerates, and also the cam is awesome! Great product trifecta! And great service phastek!
This chip is all out awasome. Plug it in and go instant transformation in the motor air intake worked great on stock motor. Can't wait for more power soon to be ordered
The Mishimoto oil catch can kit is less expensive through Phastek than direct and you get Phastek's excellent service and, in this case, free fast shipping.
Great parts, and in short order getting to me... will do all my shopping there for my CAMARO!
Quick order processing and shipping (even in spite of hurricane Harvey!), great choice of items and responsive support! Only thing I'd suggest is to individually wrap bulbs in rear LED kit as there is a risk of damage with current packaging (one of mine was damaged in shipping)
Easy to deal with, even when I make mistakes ordering they work with me. Inform me of the right thing to order and help me return my mistaken order.
I did not have the honor of ordering from Phastek online but walking into their shop is definitely a sight to behold. Talking with them only proves how much knowledge these guys have of these cars. Prices are relatively reasonable and unless its a very hot item, shipping is very quick. Very good company overall ran by very nice guys. I would definitely recommend them over and over.
Bought these for my 2017 Camaro SS. Love the look of these lights and they are DOT approved. Highly recommend these lights!
My only complaint was: the communication could have been a bit better. 3 days after I ordered the product they informed me they were waiting for stock to come in before they could ship it. Despite that inconvenience, they handled my complaints extremely fast and respectively. Every thing arrived exactly as promised, just a little late! :)
I bought a "Camaro" 3rd brake light blackout kit for gen 6 Camaro SS. I am very happy with it, looks good. I ordered the product, and it got here in a couple of days. Very good overall experience.
Very satisfied with the experience, ordered a CAI for my 6 gen camaro on sunday and had the product delivered on Tuesday. Look forward to purchase again from phastek.
Super easy install I'm in a wheelchair paralyzed for waist down and was 100% capable of installing it on my own.
Ordered item and had it sent to Canada. Item arrived as advertised and was well packaged and protected. Emailed Phastek with a couple questions both before and after placing the order, and they were answered promptly. Service, pricing, and quality were top notch. I would recommend them.
Fast shipping and good customer service items arrived packaged very well... Will keep buying from them
By far your company is better then your competition... and they know it. Keep up the great service! Your shipping is excellent.
I accidentally ordered the wrong intake for my car, the customer service representative took care of everything. New intake is installed and my Camaro looks great. Now I need more money for more upgrades... lol
Great quick and cool mod, makes you a little different then the others! Do it! I did it at night with a flash light in one hand!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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