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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Melasia I.
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Ive had all great experiences except when i changed my address and they still sent my things to the weong address is still charging me for it, i cant get in touch with anyone i filled out a form weeks ago heard absolutely nothing back but my uggs are just gone.

Date of experience: May 2, 2024
Maryland
1 review
0 helpful votes
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Perpay is the best choice
May 2, 2024

I've purchased a few items and everything was perfect and correct they don't overcharge like some places and as well increase your spending limits

Date of experience: May 2, 2024
New York
1 review
0 helpful votes
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Best way to buy
May 2, 2024

Love being able to buy big ticket items and not worry about spending the full amount right then and there!

Date of experience: May 2, 2024
Alabama
1 review
0 helpful votes
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It's good
May 2, 2024

Alright before I write this I am human not a bot. I love using Perpay when I can't afford something off rip. It's great and easy to setup and use.

Date of experience: May 2, 2024
Indiana
1 review
0 helpful votes
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Love perpay
May 2, 2024

I ĥad a couple issues with the nintendo switch where it couldn't be replace but gave full refund. I had a issue where my son's ps5 hdmi stopped working sent it sony and they didn't fix it or replace it because sony lied about it have stickey stuff in it. But overall perpay is awesome other items I have brought from there like tvs are working perfectly

Date of experience: May 2, 2024
Ohio
1 review
0 helpful votes
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My son loves his airpods
May 2, 2024

My experience was very easy I just clicked on my app type what I was looking for put it in my shopping cart updated my checking account information and voila I received my items within a few days of ordering them

Date of experience: May 2, 2024
Illinois
1 review
1 helpful vote
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Was good now bad!
May 2, 2024

Everything was good for about 6 months. I have a credit card and they report to the Credit bureau. Just recently I ordered AirPod pro on 4/20 it is now 5/2 and I have yet to receive item or even receive a timeframe for the order. I have spoken with chat support 4 different times and nothing has been resolved. I keep getting they will contact Distributing partner. They have taken money for the item but yet no answers. The support team must do better! This is a great app that can do some good for people but the downfall can be the customer service. Another company will come along and be better at it. I was a happy customer until this happened!

Date of experience: May 2, 2024
Perpay T. Perpay Rep
over a year old

Hi Jevaun, we're sorry to hear about your recent experience. We understand your frustration and apologize for the delay in resolving your issue. Please know that we do not have the capacity to take your direct deposit. It is directly deposited to your Perpay account from your employer's payroll. Only you are authorized to make adjustments to your direct deposit information in your payroll. We are not directly affiliated with your employer. Instead, your payroll sends your direct deposit payment on your pay day to your unique Perpay payment account. We appreciate your feedback and will work on improving our service to better serve our customers. Feel free to reach out to our customer support team at [email protected] and we would be happy to assist.

Georgia
1 review
0 helpful votes
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Life Saving
May 2, 2024

Prepay is the best buy now pay later company out there! It's easy, and quick. Top of the line products at decent prices. They even help build your credit as long as you pay as agreed. If you have any apprehension about using them, just try it and I promise you won't regret it! Perfect for Christmas shopping!

Date of experience: May 2, 2024
Ohio
1 review
0 helpful votes
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NEeded credit
May 2, 2024

Love the perpay card it helps my credit out a lot and I'm never late with a payment and if I'm I can let them know

Date of experience: May 2, 2024
Maryland
2 reviews
0 helpful votes
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Good place to shop
May 2, 2024

Great no hassle. Report to credit on time. Good tv product

Date of experience: May 2, 2024
Virginia
1 review
0 helpful votes
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Awesome!
May 2, 2024

I love the convenience of it, large items i may wait to buy (or never end up getting) are now possiblities.

Date of experience: May 2, 2024
Michigan
1 review
0 helpful votes
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I've had Perpay over five months now and I've been making payments on time. I was able to even get quick shipment.

Date of experience: May 2, 2024
Illinois
1 review
0 helpful votes
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I've had a great experience with Perpay, with a few exceptions. It's incredibly tedious to return items or get a human to talk with. Doesn't seem ver personal. Products are great though

Date of experience: May 2, 2024
Perpay T. Perpay Rep
over a year old

Vincent, thank you for sharing your experience with us. We appreciate your feedback! We're glad to hear you're enjoying our products and that our credit-building option was a deciding factor for you. Please don't hesitate to reach out to our customer support team at [email protected] if you need assistance.

Illinois
1 review
0 helpful votes
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Awesome
May 2, 2024

Everything has been great! Customer service is quick and friendly too!

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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My favorite app
May 2, 2024

Perpay has allowed me to buy things I never thought I could buy things cost a lot now a days and Perpay allows me to buy pretty much anything I can or want I love Perpay and will continue to use Perpay

Date of experience: May 2, 2024
New York
1 review
0 helpful votes
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Convenient & affordable
April 29, 2024

Good quality, reasonably priced The process is easy and it ships sooner than you'd expect. I would recommend recommend this website.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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I simply placed the orders and the items are easy to be tracked and delivered. Every piece of furniture and electronics are beautiful packaged and easy to install. I would definitely recommend this new found to friends and family

Date of experience: April 28, 2024
Rhode Island
1 review
0 helpful votes
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I have been a customer of Perpay for 3 years now! They really do make it possible to afford big ticket items if you don't have or want to pay the full price upfront. They do charge a little more for their items but in all reality, the little bit extra they charge is still cheaper than the interest rate on my credit cards! I use them every Christmas for my 4 kids gifts and none of us have been dissatisfied so far! The best part is, is that you don't have to have impeccable credit to get approved, Just a source of verifiable income and your good to go! Thank you Perpay for making my kids and now granddaughter's Christmases extra special 👐👐

Date of experience: April 25, 2024
Alaska
1 review
0 helpful votes
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First let me say they've never let me down before. But this just felt ridiculous, I ordered the computer and I received it, when I ordered it, it didn't have any specifications on graphics, the graphics were completely horrible. Worst I've seen since 2013 a few days later when I had time, I figured I'd submit a refund request within minutes of placing the request it got automatically denied Due to it being out of the packaging. I'll be paying off the rest of what I owe and not using this app again unfortunately.

Date of experience: April 22, 2024
Perpay T. Perpay Rep
over a year old

Hi Cassidhe, thank you for sharing your experience with us. Please know that the return information for each item can be found within the product description on our website! Most laptops must be unused and in new condition with the Factory Seal still in place for all applicable items (i.e. Electronics, Fragrances, Unmounted Tires, Motorized Bikes & Scooters, etc.). If you have any further concerns, please feel free to reach out to us at [email protected] and we would be happy to assist.

New Jersey
2 reviews
6 helpful votes
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Great Credit Helper
April 21, 2024

I've been with Perpay since December 2019, and have been by far one of the best online shopping companies I've used. They go based on your direct deposits and since then, my Available Spending Limit and Credit Score have increased over time. I will not lie when I first came across them, I was hesitant since it looked like they were just a start-up business, and haven't regretted my decision to use them.

Date of experience: April 21, 2024