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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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UX/UI Design Perspective.
April 21, 2024

Listen, I enjoy the concept of Perpay and the many things they offer. Even though on most of the items I wouldn't personally do a "buy now pay later" type transaction on, I still appreciate the concept. However, the user experience and the design of the app is… well… horrendous. I still feel like it's 2008 ( i was born in 2002). I don't know what it is but the UX/UI of the site needs a huge upgrade and a little more TLC to that department that's over app design and how everything looks. It doesn't have to be anything over the top but just even small changes make a difference.

Date of experience: April 21, 2024
Texas
1 review
0 helpful votes
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Great way to bill a credit line
April 21, 2024

Been with perpay for a little over 2yrs now and love it. Yes, some of the items are way over priced but you are paying based off pay period and billing credit over time

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Bad customer service
April 18, 2024

Very slow response time when sending emails. No phone number found to contact customer service.

Date of experience: April 18, 2024
Perpay T. Perpay Rep
over a year old

Hi Fernando, thank you for sharing your feedback with us. We apologize for the slow response time you experienced. Please note that due to a high volume of customer outreach at this time, we are directing all inquiries to our live chat or email at [email protected]. Our team would be happy to assist through these secured channels!

Michigan
1 review
0 helpful votes
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Big purchases small payments
April 17, 2024

The best secret to buying expensive items at low affordable prices. I have been able to purchase much needed items without breaking the bank. The payments are affordable and they come right out my paycheck so I don't have to worry about missing a payment. It even helps with my credit score. I love perpay!

Date of experience: April 17, 2024
Ohio
1 review
2 helpful votes
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Great as always
April 17, 2024
Updated review

Love perpay. I've gotten 2 ps5's, a desktop PC, meta quest 3, a TV and more. No hidden interest or guessing game. Improve your credit while getting things you love, per pay.

If I had to come up with a complaint, I could come up with 2. It would be limit increment increases. My credit limit is $2130. What's up with the odd numbers or like $160 increases. Make it $2200 it $2100.

2nd - lack of real explanation of the credit card. They want me to pay $200 a month on a credit card I wouldn't use often. If I just don't use it where does my $200 go. Am I required to spend at least $200 a month so my $200 pays it? I don't get it. Articles are very vague besides I pay them per pay.

Date of experience: April 17, 2024

Legend
December 19, 2022
Previous review

Unique buying experience designed for those trying to rebuild or build credit. You set up direct deposit and the payment gets taken right out of your check. Yes there is a markup on products but that is due to how the program works. A $500 PlayStation 5 is around $1,000. At Rent-A-Center or Aaron's with interest the PlayStation 5 ends up being around $2,500. At Perpay everything is upfront. You see what you are paying and what you will owe per paycheck. I have gotten a computer, printer, and a PS5. I would recommend it to anyone trying to build or rebuild credit. It took a while before they started but they do report to the credit bureaus which has boosted my score a lot. (Until I ordered the ps5 and my usage was high) lol

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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PERPAY is Awesome!
April 16, 2024

Great service, fast deliveries, and almost everything you are looking for. Payment set up is easy-to-use. Shop now!

Date of experience: April 15, 2024
Tennessee
1 review
0 helpful votes
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Happy Customer 😊
April 14, 2024

I love the fast delivery on large ticket items. It don't hurt my pockets either.

Date of experience: April 14, 2024
Arkansas
1 review
0 helpful votes
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Dissatisfied
April 13, 2024

I make my payments on time on my account because someone else that lived inside my household wasn't making their payments they won't let me order anything and that's not fair I'm dissatisfied because I have nothing to do with somebody else's account

Date of experience: April 13, 2024
Perpay T. Perpay Rep
over a year old

Hi Lakea. Unfortunately, the Approvals Team will not process orders to an address where a past due user resides. We do apologize for any inconveniences this may cause. If you have any further questions, feel free to reach out to our Customer Success team at [email protected].

Arizona
1 review
0 helpful votes
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Great Opportunity
April 13, 2024

It has been great working with PerPay for many years. Large items can be pricy and with this you can pay it over time. It is a bit more but really worth it in the end.

Date of experience: April 13, 2024
Texas
1 review
0 helpful votes
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Run….!
April 13, 2024

Talents payments promises to give back and never does extremely high interest and prices they have a 0% interest but there prices are three times the amount and they have extremely poor customer service Zee is such a horrible representative.

Date of experience: April 12, 2024
Perpay T. Perpay Rep
over a year old

Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!

Pennsylvania
1 review
0 helpful votes
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Great company!
April 12, 2024

It is a great place to get all the things you need and want. Customer service is wonderful and they have a great selection of products. Love that they take the small payments directly out of my paycheck makes life so much easier. Love this company i will be lost when is retire and can no longer use them

Date of experience: April 12, 2024
Illinois
1 review
0 helpful votes
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Happy
April 12, 2024

!

Date of experience: April 12, 2024
Tennessee
2 reviews
0 helpful votes
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Love Perpay
April 12, 2024

Perpay is the best thing ever. Everything ships quickly. Bring able to pay as you go is great.

Date of experience: April 11, 2024
Oklahoma
1 review
0 helpful votes
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The most amazing company.
April 12, 2024

It is the best company I have ever dealt with. The truly care about their customers. I have been with them for years and have bought many a Christmas with them. Truly an awesome company

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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I've been able to purchase items outside my buying capabilities for high cost items without worrying about missing a payment with the direct deposit

Date of experience: April 11, 2024
Minnesota
1 review
0 helpful votes
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Amazing
April 11, 2024

I lik this alot. Sometimes I wish I could talk to someone on the phone for items that I have not got yet.

Date of experience: April 11, 2024
Utah
1 review
0 helpful votes
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Excellent service
April 11, 2024
Updated review

For people without the best credit this is a great resource. I love that I can setup payments and they come out from my check before I get paid. Helps me stay on track.

Date of experience: April 11, 2024

Easy and handy
June 22, 2023
Previous review

Perpay is a little more expensive then buying outright, but no interest and up to 6 months to pay it off is awesome. Always helpful and they resolved my return quickly!

Date of experience: June 21, 2023
New York
2 reviews
11 helpful votes
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Great Company
April 11, 2024

I loved the convenience of the service that they off and also have the credit card

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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The best
April 11, 2024

I have a great experience with you guys always get my delivery. I really appreciate you guys. Thank you.

Date of experience: April 11, 2024
North Carolina
1 review
0 helpful votes
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Store
April 11, 2024

Love this app. Order here all the time. Get a little too carried away

Date of experience: April 11, 2024