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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Breandrea Q.
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Great great great
May 8, 2024

I love the convenience of my card and how direct debit payments keep me on track!

Date of experience: May 8, 2024
Oklahoma
1 review
0 helpful votes
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Very helpful.
May 8, 2024

I am very happy with this service it was very helpful.

Date of experience: May 8, 2024
Mississippi
1 review
0 helpful votes
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My experience was actually better than I anticipated. Now I am sitting excitingly waiting for my packages to arrive.

Date of experience: May 8, 2024
Indiana
2 reviews
0 helpful votes
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Never received my card
May 8, 2024

My money was took but I never received my card luckily I got the money back but it was just an inconvenience

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Tyranique, we're sorry to hear about your experience. We strive to provide top-notch service and it's disappointing to hear we fell short. Your feedback is valuable to us and we will work to improve our processes. We appreciate your patience and understanding. Thank you for bringing this to our attention.

North Carolina
1 review
0 helpful votes
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Disappointed
May 8, 2024

I normally would give you all a 10 if possible BUT I and giving you a very low grade because I have an account with you and my account is being paid down faithfully from $2600 to $400, my sister whom used my address for a short time but she is now in default on her account you all are holding me accountable for her actions so now I'm unable to order anything until she is caught up on HER account. That's not fair to me at all

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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A great way to build credit
May 8, 2024

The payroll deductions make it super easy to not only build credit, but have a backup credit card for emergencies.

Date of experience: May 8, 2024
Florida
2 reviews
0 helpful votes
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Customer service
May 8, 2024

I enjoy the service and the merchandise but I don't like the fact that when it's time to reorder that the orders are getting declined or they're not getting approved and they say they're going to send you an email and an email number comes so it's very unprofessional to have the client waiting to find out why their account was not approved

Date of experience: May 8, 2024
Minnesota
1 review
0 helpful votes
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Perpay has really helped me with rebuilding credit. I love how they're able to take my monthly credit card payments out via direct deposit, I don't even have to think about it.

Date of experience: May 8, 2024
Wisconsin
1 review
0 helpful votes
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Works everywhere!
May 8, 2024

I love it! A chance to rebuild your credit and it's no stress no hassle!

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Convenient
May 8, 2024

Everything we have ordered we received in a timely manner and of good quality.

Date of experience: May 8, 2024
Virginia
1 review
0 helpful votes
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The payback option
May 8, 2024

You have to make a minimum payment of 100 instead of you choosing what to pay they pay it for you no matter what the circumstances are

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi Makayllor, thank you for sharing your experience with us. We apologize for any confusion regarding the payment structure and pricing of our products. We appreciate your feedback and will take it into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to reach out to our Customer Support Team at [email protected].

Florida
1 review
0 helpful votes
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Don't get the credit card
May 8, 2024

I opened a secured card with perpay and set up my direct deposit and had money taken out twice. Which is fine except I never received my card. First card was set to arrive by 4/14. Never came. I submitted a ticket and put in for another card and still nothing. I'm writing this on 5/8 with no idea if I'm ever going to get a card. Now all I have I a statement showing how much money I paid into this card I do not have access to and that isn't reporting the balance. Wish I never joined.

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi David, we're truly sorry to hear about the issues you've experienced with your Perpay Credit Card. To clarify, our Credit Card is not a Secured card and operates like a Credit Card that you make payments on through direct deposit payments. Your feedback is important to us and we'll do everything we can to resolve this matter promptly. Please reach out to our customer service team for immediate assistance. Thank you.

Michigan
1 review
0 helpful votes
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Disgusting
May 8, 2024

I'm so upset I was a faithful perpay user for awhile never any issues until I recived fulty equipment and had issues with multiple orders not being sent and still having to pay on them I now have over $1000 going against me on my credit because I can't return an item now? That came destroyed. Absolutely terrible customer service

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Taylor, we're truly sorry to hear about your experience with our service. We understand the frustration you're feeling and would like the opportunity to make things right. Please reach out to us at [email protected] so we can address this issue and work towards a resolution. Thank you for your feedback.

Georgia
1 review
0 helpful votes
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I'm shopping here all the time
May 8, 2024

Quick easy and reasonably priced. Great brands and more

Date of experience: May 8, 2024
Kentucky
1 review
0 helpful votes
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Life
May 8, 2024

Perpay is the greatest thing in the world. I have been telling everyone about it.

Date of experience: May 8, 2024
Michigan
1 review
0 helpful votes
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Better than any other cards
May 8, 2024

I love it especially working you don't even notice the money is coming out your checks and paid back what you received from prepay

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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I'm a new customer! So far everything is great! I have no complaints! Thanks for making things so easy for me! I have the Perpay credit card and I placed an order. Everything is perfect so far! Great job guys!

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Great Experience
May 8, 2024

Using the Per Pay card has changed my shopping experience. Allows me to purchase things from anywhere and also gives me the option of making several payment instead. As long as it is used sparingly it also helps build credit by adding an additional payment history..

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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I think the perpay credit card is a great concept. I just wish there was a way to request a credit increase.

Date of experience: May 8, 2024
Georgia
2 reviews
0 helpful votes
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My wife and I found them very convient until COVID hit and we had to file bankruptcy. I did not want this company included because until that point there had been a slight glitch nothing major. We had the case dismissed and went right back to paying and when my wife went to order they had the order pending with no communication at all. When a reply was finally given we were told that our limit was dropped so we could not order anything. I said that was fine and 2 could play that game. I dropped the payment coming out of my check to $1 and that is all they will ever get. Be very careful when doing business with these we people

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi Kerri, we're truly sorry to hear about your experience. We strive to provide excellent service and will address this issue immediately. Your feedback is valuable to us, and we appreciate you bringing it to our attention. We hope to have the opportunity to make it right for you.