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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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BEST CREDIT CARD
May 9, 2024

Convenient & easy to use and understand.
Love the card best credit card ive come across

Date of experience: May 8, 2024
Washington
2 reviews
0 helpful votes
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Credit card
May 9, 2024

I love how the credit card is connected to your payroll so you don't miss a payment…

Date of experience: May 8, 2024
Alabama
1 review
0 helpful votes
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It is great.
May 8, 2024

Awesome always quick friendly and easy to deal with. Great company to do business with.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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Payroll deduction options is good no missed payments and credit available right away

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Poor service
May 8, 2024

My card constantly gets declined. I have been told what not to use card on. Purchasing a movie off of Amazon was not on that list and now my card is possibly blocked... I respond and try to get info from message received and shows nothing. I can't get a response from the support team and I have called numerous times only to be hung up on...multiple times.

Date of experience: May 8, 2024
Perpay T. Perpay Rep
over a year old

Hi Constance, we're sorry to hear about your frustrating experience. We understand the importance of timely and effective customer support. We'd like to address your concerns and ensure a smoother experience moving forward. Please reach out to us directly at [email protected] so we can assist you further. Thank you for your feedback.

Texas
1 review
0 helpful votes
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Great program
May 8, 2024

Great. Program that helps build credit and it got me a credit card.

Date of experience: May 8, 2024
Virginia
1 review
0 helpful votes
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Awesome
May 8, 2024

Love perpay! It's been wonderful site to shop from. I've tried other sites and take it out my paycheck but because I had no credit they wouldn't let me shop from them.

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Great!
May 8, 2024

Very great customer service and very helpful with my needs

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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This is my first time using Perpay and I must say I love it! Also was approved for the Perpay+ card and it's been great. It's helped with getting my score up.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Great
May 8, 2024

Awesome super easy. Wish more options on buying things but over all great. Will be buying again. Helps with credit as well i love it

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Amazing
May 8, 2024

Everything was well explained and very much appreciated the customer service that was provided every time I had a question or something.

Date of experience: May 8, 2024
North Carolina
1 review
0 helpful votes
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Worth the wait!
May 8, 2024

Although the items available in the app are pricey, it's still great to have the option to finance without missing a payment.

Date of experience: May 8, 2024
Arizona
1 review
0 helpful votes
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Awful
May 8, 2024

Not one live person can be reached by phone and everyone that responded by chat passes to someone else in system like cant do anything

Date of experience: May 8, 2024
Perpay T. Perpay Rep
over a year old

Hi Ashley, we're sorry to hear about your experience. We strive to provide excellent customer service and will address your concerns with our team. Please reach out to us at [email protected] directly with your account details so we can assist you further. Thank you for bringing this to our attention.

Florida
1 review
0 helpful votes
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Great Experience
May 8, 2024

I have had nothing but great experience. I just wish there were other payment options.

Date of experience: May 8, 2024
Connecticut
1 review
1 helpful vote
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Horrible
May 8, 2024

They have no contact number to call and for every person that replies back to you through email they repeat the same thing and it's a process to get your money back. Would not recommend plus it did nothing for my credit.

Date of experience: May 8, 2024
Perpay T. Perpay Rep
over a year old

Hi there, we're sorry to hear about your experience. We apologize for any inconvenience you encountered. Please know that we take customer feedback seriously and will work to improve our processes. If you have any further concerns, feel free to reach out to us at [email protected]. Thank you for bringing this to our attention.

Ohio
1 review
0 helpful votes
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Helps build credit
May 8, 2024

It's more convenient getting items in payments. You get a higher credit limit as you pay on time.

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Good card
May 8, 2024

It has been a flawless experience so far. No issues they send money to my card out of my check and it goes straight to the card and the money is available to use right away.

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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Awesome
May 8, 2024

Great experience and the fact they make purchasing a lot easier 🙌🤝

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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I love that I can buy gifts in time. It takes the stress off of my finances that are thin enough.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Have not been using them long
May 8, 2024

I love them and I have no complaints about them. They are reliable and reasonable

Date of experience: May 8, 2024