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Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Reviews Summary
Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.
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I love perpay! I get things I need and pay later from my paycheck it's very convenient. And it helps me build my credit!
I need to spe as k with someone and it is impossible! Money has been taken out of my account unbeknownst to me and I need answers!
I recently ordered a few items for a gift for Mother's Day, and those items was delayed till after Mother's Day, and when I received the items I didn't receive everything that I ordered. Still waiting on a response on what's going on with my recent order.
Hi Chivas, thank you for sharing your feedback with us. We apologize for the delay in your recent order. We strive to provide excellent customer service and will address these issues promptly. Feel free to reach out to our Customer Success Team at [email protected].
Happy to find an app that allows me to have almost everything in life by making payments over time. Also the app provides multiple ways to build your credit with the Perpay Credit Card.
I understand that the company needs to make money but why would I want to pay hundreds of dollars over retail for let's say a PS5 or Xbox when I can easily get them for MSRP or less at another retailer?
Perpay is very easy to use and is a great service but they need to lower their overall prices
Hi Matthew, thank you for sharing your feedback with us. We appreciate your kind words about our customer service and ease of use. Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!
It's been a great experience for me to be a customer and I'm so happy to have Perpay as my main store to buy my favorite items
Hi Jon, Our prices for most items are generally comparable, but they may be higher than a retail store as we provide a unique shopping experience, offering top quality products with the convenience of paying over time and building your credit.
While there is a small convenience factor, we do not charge interest on purchases and ship the order after one payment!
As a financial platform, we encourage our customers to choose the purchasing option that is comfortable for their own financial situation.
They very nice ver affordable
I love because you do easy payment it will with your credit
I've been incredibly pleased and happy with them. They're very accommodating and spectacular customer service.
I recently moved into my house and had nothing. Now just a little over six months later, I've been able to feel up my house, to make it home. I really appreciate Perpay for giving me this opportunity. You guys are truly changing lives.
I have only been a customer since November of 2023, but, so far the experience has been good. Only one minor hiccup when a product was no longer in stock but y'all were able to get a comparable replacement. I also appreciate the Perpay credit card to rebuild my credit. I like the fact that the payments come directly to you from my paycheck so I don't have to worry about missing payments.
Shopping was great! Lots of nice products and brands to choose from. Was qualified for a credit card, and that's when everything went down hill.
Very quickly and good product I like those merchandise they have
They keep giving me notices I owe when I do not. I paid them off and they closed my card a while back. Now they keep sending me notices I owe more. I don't even have the card anymore. No one responds back. The bed frame I bought already split. The dresser broke some. All with regular use. Nothing extra. I tried to get items they said they have. Sent me the wrong thing. I'd just be careful with them.
Hi Dorothy, thank you for sharing your experience with us. We apologize for the less than desired experience you've faced and would like to look into this matter further. Please reach out to our customer service team at [email protected] so we can assist you with resolving these issues. We appreciate your feedback.
When I received my card, it came at the perfect time because I was in the process of moving and had used all of my funds. Then I remembered I had the card and used it for groceries and other items I needed in my new home.
I like the all the companies that use perpay. Plus with a minimal direct deposit you get a credit card. A++++++++++++
Overall great way to get the items you are looking for when you can't buy them outright. No hassle with payments but on the bigger items lead times are high and so is shipping.
Hi Erin,
Thanks for providing some feedback. We're glad to hear that our payment options have been helpful for you. Our shipping costs are determined in collaboration with our Distribution Partners. We charge shipping for each item from our site, as items are often shipped from different locations. In exchange, our customers have the ability to shop for a wide range of items in our marketplace, while paying over time and building credit.
Right off the bat I was given $600 credit limit to shop. Then after I made my first purchase I was offered a $500 credit card I could use anywhere. Pretty amazing. Prices are rather high but payments are pretty cheap.
Hi Cody, thank you for taking the time to share your feedback with us. We're glad to hear that you found our customer service team helpful and that our credit card service has been beneficial for you. Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!
Needed to get customer support for a problem I had and they were able to resolve it instantly. No worries
Ive enjoyed my experience so far! Everything I've read is pretty clear and consistent. I like the idea of paying through direct deposit as oppose to manual payments. It's helped made me more responsible!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer. Please know, we do not have the capacity to take your direct deposit. It is directly deposited to your Perpay account from your employer's payroll. Only you are authorized to make adjustments to your direct deposit information in your payroll. We are not directly affiliated with your employer. Instead, your payroll sends your direct deposit payment on your pay day to your unique Perpay payment account. We are unable to adjust payments for you, which is why we provide payment instructions on your Perpay profile. If you have any further questions, feel free to reach out to our Customer Success Team at [email protected].