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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Perfect
June 6, 2024

Honestly I love the way that I purchase items. Honestly Girl Math. It's technically free since the money never touches my bank account. It helps grow my credit so much and the automatic payments are amazing through direct deposit 😩

Date of experience: June 6, 2024
Oklahoma
1 review
0 helpful votes
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Pretty good
June 6, 2024

I'm happy with my overall experience and would recommend it to everyone.

Date of experience: June 6, 2024
Texas
1 review
0 helpful votes
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Great way to buy
June 3, 2024

Best way to buy super easy and fast and convenient didn't struggle to understand how fast it works

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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The second time ordering and Fedex delivered my item to wrong address. I'm still paying on so that was upsetting on 6/2/2024.

Date of experience: June 3, 2024
Perpay T. Perpay Rep
over a year old

Hi Sherice, thank you for sharing your feedback with us. We're sorry to hear about the delivery issue you experienced. Please feel free to reach out to our customer service team at [email protected] so we can assist you with this matter.

Florida
1 review
0 helpful votes
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Great program
May 29, 2024

It's great I can but what I want and pay it through my paycheck

Date of experience: May 29, 2024
Utah
1 review
0 helpful votes
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Perpay perfect
May 29, 2024

I have absolutely love dealing with Perpay! They have provide me a way to be able to get things that I want and need without the stress and headache of trying to empty my own pocket. They have been perfect to deal with.

Date of experience: May 29, 2024
Texas
1 review
0 helpful votes
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Awesomely Amazing
May 29, 2024

Perpay is great if you need to make a payment plan to acquire items you would like to have and or need. Payments come out of your check every week so there is no need to worry about keeping up with an extra bill. Also you have a chance to gain ownership of a credit card them also. And they also report to the major credit bureaus on your behalf for both the card and all your purchases at perpy

Date of experience: May 28, 2024
Texas
1 review
0 helpful votes
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Order Failed
May 28, 2024

I was told what i ordered was out of stock after they already got my direct deposit and was only offered either something else on the site that was cheaper or store credit and then was ghosted by customer service when i asked for something $100 more and offered to just pay the difference up front.

Date of experience: May 28, 2024
Perpay T. Perpay Rep
over a year old

Hi Sebastin, we're sorry to hear about your experience. Due to the direct deposit payment structure at Perpay, it is common that orders are placed long before they need to be prepared for shipment, and stock situations can change quickly. We are happy to work with you to have a different item shipped out, just let our team know the item ID for a similar item and we can process that request for you! Please feel free to reach back out to our Customer Success Team at [email protected] and we would be happy to assist.

Pennsylvania
1 review
0 helpful votes
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Only received 1 item of 2
May 27, 2024

I didn't even receive the largest most expensive item I been waiting for. I got a bottle. And no tracking info or anything on where my item could be. So I am frustrated and confused

Date of experience: May 27, 2024
Perpay T. Perpay Rep
over a year old

Hello Christina, Allow us to take a closer look at this for you. Please contact us at [email protected] with your information so we're able to best assist you. Thank you.

Wisconsin
1 review
0 helpful votes
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Exceptional!
May 26, 2024

The whole process was super easy, the credit line is generous, and the products are abundant and top shelf quality.

Date of experience: May 26, 2024
Oklahoma
1 review
0 helpful votes
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Great but misleading
May 26, 2024

It seems affordable but if you order anything off marketplace then there's double the charge despite it not showing on the receipt.

Date of experience: May 26, 2024
Perpay T. Perpay Rep
over a year old

Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!

California
1 review
0 helpful votes
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Per Pay is the best
May 24, 2024

I love Per pay I was able to order my products before the holidays and make payments until they were paid in full best app around 🏾

Date of experience: May 24, 2024
Illinois
1 review
0 helpful votes
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Awesome shopping program
May 24, 2024

Nothing but good this to say! Helps my with Xmas shopping!

Date of experience: May 24, 2024
Iowa
2 reviews
0 helpful votes
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I was very pleased with the shipping, payment process and the over all product quality. I will definitely be using again. Thank you

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Perfect
May 24, 2024

All my products I've received has been excellent and I have no complaints!

Date of experience: May 24, 2024
Nebraska
1 review
0 helpful votes
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Absolutely the easiest online purchase return I've ever experienced. I was worried because I was in the hospital with heart issues and was outside of the window in the return policy, I didn't even have to tell them I was in the hospital. I wish al companies were this easy to deal with.

Date of experience: May 23, 2024
Alabama
1 review
0 helpful votes
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Information
May 23, 2024

I think that you guys should be more transparent about the customer having to change the amount paid to you after cancellation. If I do not make changes to my payroll then the money will still be taken out of my check. You let us know up front.

Date of experience: May 23, 2024
Louisiana
1 review
0 helpful votes
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Awesome company
May 23, 2024

Awesome company. Good company to order the products from. The application process was easy to do.

Date of experience: May 23, 2024
Georgia
1 review
0 helpful votes
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Awesome experience
May 21, 2024

Always have what is wanted or needed or contact you letting you know item is out of stock and gives you the option of adding another item of equal value.

Date of experience: May 21, 2024
Texas
1 review
0 helpful votes
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Last test for about 4 months I was doing chemo and out of work so I couldn't pay on my account. Soon as I went back to work I paid it off, was granted a credit card but they won't allow me to use my $1500 credit limit. I have been a long time customer and had hard times.

Date of experience: May 20, 2024