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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
Follow Kerri X.
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My wife and I found them very convient until COVID hit and we had to file bankruptcy. I did not want this company included because until that point there had been a slight glitch nothing major. We had the case dismissed and went right back to paying and when my wife went to order they had the order pending with no communication at all. When a reply was finally given we were told that our limit was dropped so we could not order anything. I said that was fine and 2 could play that game. I dropped the payment coming out of my check to $1 and that is all they will ever get. Be very careful when doing business with these we people

Date of experience: May 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi Kerri, we're truly sorry to hear about your experience. We strive to provide excellent service and will address this issue immediately. Your feedback is valuable to us, and we appreciate you bringing it to our attention. We hope to have the opportunity to make it right for you.

North Carolina
1 review
0 helpful votes
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Prepay is awesome!
May 8, 2024

Perpay is amazing! I had perpay for a year before I started using it and why did I wait so long? I love the flexibility of the payments coming out of my check and the products that they have. My only con is that the products are a little overpriced but the products are legit. I have the perpay credit card too and I love it!

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Definitely recommend
May 8, 2024

I am definitely recommending perpay to everyone I know. This is a great way to build credit and I love it!

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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I wasn't so sure about how things worked with Perpay. But after I got a full understanding. The credit card has been very useful.

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Great service
May 8, 2024

Very easy to shop. Good selection of items and quick delivery when available

Date of experience: May 7, 2024
Arkansas
1 review
0 helpful votes
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Products are nice
May 7, 2024

Didn't get all my products yet but they are charging me for them

Date of experience: May 7, 2024
Puerto Rico
1 review
0 helpful votes
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Awesome
May 7, 2024

Great to have access to high dollar merchandise and be able to make payments with bad credit

Date of experience: May 7, 2024
Connecticut
1 review
0 helpful votes
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Awesome way to purchase items
May 7, 2024

My experience with perpay has been great i get purchase items on a payment plan that works for me and my budget the money comes directly out of your paycheck so you don't even realize it until you have paid for the item. Perpay also gives you credit limit increases

Date of experience: May 7, 2024
Illinois
1 review
0 helpful votes
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No interest is the best part
May 5, 2024

Its so easy... It comes right out of your paycheck... No interest. And they have so many things to choose from

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Awesome
May 4, 2024

Per pay makes things easy when money is tight. My son wanted an Xbox for Christmas and with 4 children I thought it was impossible but with per pay they all got exactly what they wanted and it was actually affordable

Date of experience: May 4, 2024
Pennsylvania
1 review
0 helpful votes
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Convenient
May 4, 2024

I love perpay because yes it may cost a little more but it make it easier for people that struggle and can't afford things out right. Great selections and good quality.

Date of experience: May 4, 2024
Colorado
2 reviews
0 helpful votes
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Perpay helped when I needed a desktop computer. After finishing my last payment, the system kept an extra $250. It was on automatic I had to wait two weeks to have the money returned.

Date of experience: May 4, 2024
Perpay T. — Perpay Rep
over a year old

Hi Kathy, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

Michigan
1 review
0 helpful votes
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Simple set up, glad I found out about it. Can't wait to use the service again

Date of experience: May 4, 2024
Colorado
1 review
0 helpful votes
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Excellent
May 4, 2024

Prepay is a really good to have its not all about getting merchandise you could also get a credit card they only charge interest once a month not everyone you use like those other credit cards they might not have everything you want but they got good electronics..

Date of experience: May 3, 2024
Texas
1 review
2 helpful votes
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I set up direct deposit for the 10 payments of exactly what was asked and yet they take the money every payday after 10 payments I am somehow still in dept $200. How? When my check stubs show that the exact amount is being deposited not a penny less. And now they are reporting me to the credit bureau that I am not making payments? Thieves a bunch of lying thieves

Date of experience: May 3, 2024
Perpay T. — Perpay Rep
over a year old

Hi Clint, we're sorry to hear about your experience. We take these matters seriously and would like to investigate further. Please reach out to our customer service team at [email protected] with your account details so we can address this issue promptly. We do not have the capacity to take your direct deposit. It is directly deposited to your Perpay account from your employer's payroll.
Only you are authorized to make adjustments to your direct deposit information in your payroll. We are not directly affiliated with your employer. Instead, your payroll sends your direct deposit payment on your pay day to your unique Perpay payment account.
We are unable to adjust payments for you, which is why we provide payment instructions on your Perpay profile.

Colorado
1 review
0 helpful votes
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Perpay fantastic
May 4, 2024

"Perpay is a fantastic app that has truly helped me build my credit while providing an easy and convenient way to make payments on purchases. I've been using it for a while now, and it has made a significant difference in how I manage my finances. The app is user-friendly, and the process of setting up payments is straightforward. I highly recommend Perpay to anyone looking to build their credit or simply looking for a convenient way to manage their purchases."

Date of experience: May 3, 2024
Pennsylvania
1 review
0 helpful votes
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Got an x box one series
May 4, 2024

Honestly I was a little nervous but it's been great. Ordered our xbox as a mutual Christmas present for my husband and myself. Got it even faster than I thought brand new. I've made steady payments the whole time and any time I had a question it was answered as quick as possible. When I had finished paying off the xbox my credit shot up its great!

Date of experience: May 3, 2024
Virginia
1 review
1 helpful vote
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Customer service
May 4, 2024

I have had issues with my card being declined multiple times and when I called customer service, they were no help whatsoever. I only had help from one person and Overall, I was very dissatisfied with the outcome. I am still unable to use my card for certain purchases that I should be able to use it for.

Date of experience: May 3, 2024
Perpay T. — Perpay Rep
over a year old

Hi Mallory, we're truly sorry to hear about your experience. We strive to provide excellent customer service and it's disappointing to hear that we fell short in this instance. Your feedback is valuable to us and we will work to improve our services to ensure a more positive experience for our customers.

Arizona
1 review
0 helpful votes
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Good at first. Not anymore
May 4, 2024

At first I enjoyed Perpay but now it became a nightmare due to I used a shipping address for one of my orders associated with a person that I guess has a past due balance with Perpay they tell me I can't order until they bring account current. My shipping address is totally different I only used their address once. I was not aware of this persons account status with Perpay so it makes no sense. How am I being penalized for someone's bad financial decisions?

Date of experience: May 3, 2024
Perpay T. — Perpay Rep
over a year old

Hello Yohali, Allow us to take a closer look at this for you. Please contact us at [email protected] with your information so we're able to best assist you. Thank you.

Nevada
1 review
0 helpful votes
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I really do love this! I'm able to get my son his birthday and Christmas gifts and I'm able to pay weekly with my paycheck. It even helped my credit go up since I've been making my payments on time 🥰 Thank you Perpay!

Date of experience: May 3, 2024