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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,296
This company responds to reviews on average within 8 days

Instant Feedback

133,276 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Nicole L.
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I was so pleased to find Rain perfume on your site. I was even happier to find it in a larger size than what I normally buy.

Date of experience: August 12, 2021
Virginia
2 reviews
0 helpful votes
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Favorite Cologne
August 12, 2021

I love perfume.com they always have my favorite colognes in stock and at a great price, that is why I am a regular customer.The service cannot be beat or the prices, I'm a customer for life.

Date of experience: August 12, 2021
Alabama
1 review
0 helpful votes
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Finally found it
August 12, 2021

I have not used Cinnebar perfume in many years because I thought it was no longer available. I found it on Perfume, com, ordered it, and love it just as I did back then!

Date of experience: August 12, 2021
California
1 review
0 helpful votes
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You sent a message to my E. Mail
August 12, 2021
Updated review

I ordered this for my husbands birthday. He hasn't had any for a while. This was possible. Even on a fixed income. Thankyou.

Date of experience: August 12, 2021

You sent a message to my E. Mail
November 6, 2020
Previous review

You sent a message to my E. Mail. Hope my rating is applicable to my whole transaction.

Date of experience: November 6, 2020
Minnesota
1 review
0 helpful votes
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Happy Heart
August 12, 2021
Updated review

Love how easy it is to order. Love the prices! Such a large inventory to choose from. My experience ordering online was quick and eady.

Date of experience: August 12, 2021

Love how easy it is to order
August 4, 2021
Previous review

Love how easy it is to order. Love the prices!

Date of experience: August 4, 2021
Nevada
2 reviews
0 helpful votes
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Easy, affordable, dependable... just great service.

Date of experience: August 12, 2021
Illinois
1 review
0 helpful votes
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Perffume
August 12, 2021

It was good and I received my order in a few days and was able to use the use right away

Date of experience: August 12, 2021
Minnesota
1 review
0 helpful votes
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Product received
August 12, 2021

Great products love the smell and will
Be ordering more

Date of experience: August 12, 2021
Montana
1 review
0 helpful votes
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I typically dont like to order without smelling first. But perfume is so gosh darn expensive, it's nice to save 15 20 bucks. Namsayin? My scent also got here super fast. Like 3 days. Namsayin? Fast.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Another Satisfied Customer
August 12, 2021
Updated review

I have ordered before and was quite satisfied with your service and products. Looking forward to some sweet scents as we leave the wonderful Summer and make ready for Autumn.

Date of experience: August 12, 2021

I have ordered before and was quite satisfied with...
November 2, 2020
Previous review

I have ordered before and was quite satisfied with your service and products. Looking forward to some sweet scents as we leave the wonderful Summer and make ready for Autumn

Date of experience: November 2, 2020
New Hampshire
1 review
0 helpful votes
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Fast delivery
August 12, 2021

Pleased I like the product very much and delivery was fast!

Date of experience: August 12, 2021
Maryland
1 review
0 helpful votes
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Satisfied
August 12, 2021
Updated review

I was able to find everything I was looking for and I have and will continue to order again.

Date of experience: August 12, 2021

I was able to find everything I was looking for
August 5, 2021
Previous review

I was able to find everything I was looking for

Date of experience: August 5, 2021
Ohio
1 review
0 helpful votes
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Wonderful
August 12, 2021

Wonderful! Extremely fast delivery. Love the perfume. Will buy again.

Date of experience: August 11, 2021
Arizona
1 review
0 helpful votes
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Easy and quick
August 12, 2021
Updated review

Easy to shop. Usually ships quick. Most items are highly discounted

Date of experience: August 11, 2021

Easy to shop
August 3, 2021
Previous review

Easy to shop. Usually ships quick. Most items are highly discounted

Date of experience: August 2, 2021
Oregon
1 review
0 helpful votes
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Old perfumes still available
August 12, 2021
Updated review

Easy to purchase my order and it came fast! Love it!

Date of experience: August 11, 2021

Easy to purchase
August 5, 2021
Previous review

Easy to purchase

Date of experience: August 4, 2021
Oregon
1 review
0 helpful votes
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Easy and great price!
August 12, 2021

I was completely our of my Prada Candy and wanted it soon. I went to this website, ordered it and it came very quick. Will be using them always.

Date of experience: August 11, 2021
New Mexico
1 review
0 helpful votes
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Will def use again!
August 12, 2021
Updated review

Easy to use website! And very fast! I will def be purchasing perfume from this site again!

Date of experience: August 11, 2021

Easy to use website
August 5, 2021
Previous review

Easy to use website

Date of experience: August 4, 2021
Kentucky
1 review
0 helpful votes
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Great Service
August 12, 2021

I place an order for the first time, and was surprised how fast it came to me, very satisfied with the service, I would definitely order again.

Date of experience: August 11, 2021
Texas
2 reviews
0 helpful votes
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Satisfied
August 11, 2021

Easy to order and delighted with products shipped quickly

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
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Was good
August 11, 2021

It was very easy and good and I had done it before

Date of experience: August 11, 2021