Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was so pleased to find Rain perfume on your site. I was even happier to find it in a larger size than what I normally buy.
I love perfume.com they always have my favorite colognes in stock and at a great price, that is why I am a regular customer.The service cannot be beat or the prices, I'm a customer for life.
I have not used Cinnebar perfume in many years because I thought it was no longer available. I found it on Perfume, com, ordered it, and love it just as I did back then!
I ordered this for my husbands birthday. He hasn't had any for a while. This was possible. Even on a fixed income. Thankyou.
You sent a message to my E. Mail. Hope my rating is applicable to my whole transaction.
Love how easy it is to order. Love the prices! Such a large inventory to choose from. My experience ordering online was quick and eady.
Love how easy it is to order. Love the prices!
Easy, affordable, dependable... just great service.
Great products love the smell and will
Be ordering more
I typically dont like to order without smelling first. But perfume is so gosh darn expensive, it's nice to save 15 20 bucks. Namsayin? My scent also got here super fast. Like 3 days. Namsayin? Fast.
I have ordered before and was quite satisfied with your service and products. Looking forward to some sweet scents as we leave the wonderful Summer and make ready for Autumn.
I have ordered before and was quite satisfied with your service and products. Looking forward to some sweet scents as we leave the wonderful Summer and make ready for Autumn
Pleased I like the product very much and delivery was fast!
I was able to find everything I was looking for and I have and will continue to order again.
I was able to find everything I was looking for
Easy to shop. Usually ships quick. Most items are highly discounted
Easy to shop. Usually ships quick. Most items are highly discounted
Easy to purchase my order and it came fast! Love it!
I was completely our of my Prada Candy and wanted it soon. I went to this website, ordered it and it came very quick. Will be using them always.
Easy to use website! And very fast! I will def be purchasing perfume from this site again!
I place an order for the first time, and was surprised how fast it came to me, very satisfied with the service, I would definitely order again.
Easy to order and delighted with products shipped quickly
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

