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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and quick really like service and quality. Would definitely use again.
They were great, my perfume even came in a day earlier. I will be ordering again
Easier than I thought it would be. Now I just have to wait for the product to arrive. It came in less than a week.
Easier than I thought it would be. Now I just have to wait for the product to arrive.
Quick & easy finding and purchasing items I wanted!
Quick & easy finding and purchasing items I wanted!
Very easy to shop using PayPal. I received my order without any problems.
Enjoyed my experience ordering online from this company
Easy to order and huge selection. I have used the site before and will no doubt use it again.
I place my order and it was delivered within 3 days
It is my first order with this Company. I will have to see if the delivery and or returns would be an negative experience.
It is my first order with this Company. I will have to see if the delivery and or returns would be an negative experience.
I expected this perfume made in London but it was made in Spain and the smell is different. I'm very disappointed
I purchased Pure, and Sung, I like Pure, it smells nice and lasts most
Of the day.
Sung, on the other hand is extremely strong, with heavy hints of Lilly of
The valley (to me anyway). Not a big fan!
The website is very easy to use…the prices are phenomenal…will recommend this site to all my colleagues and family.
I was having a hard time finding my perfume and came across this company which had great prices for the amount of perfume you get I ordered it came earlier than I expected I had just about finished what I had Thank you this was a Great experience
Excellent pricing and delivery service was prompt!
This was my first time ordering from this site and was very impressed with the fast shipping! Definitely have my future business!
They could be full small as they are & I paid 3 dollars
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

