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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy and quick! Ordering was simple and secure. I just typed in the search bar the name of the fragrance snd it showed all the available options. I had wanted the body lotion but did not see one sold by itself (only as a package with the perfume and body gel).
Excellent, easy and great prices! No hassle!
Great selection!
So easy and I get exactly what I want!
Shipping was very fast! Website is very affordable. I wish there were more perfumes than toilettes.
Satisfied with experience. Got the product I wanted and on time
Excellent. Very convenient and I will be buying more
Was unable to buy product at regular stores. First timer and will tell my friends. The coupon was an good idea.
Love it! Good inventory. Nice navigation paths.
Thanks
I've ordered from you several times and I have to say I love the fragrance. But as a customer I have to say I love how fast you get my orders to me. I ordered from another site the same day I ordered from you, I'm still waiting on my product from them, and that's frustrating.
I love perfume.com just wish they were not out of certain scents all the time I didn't like COACH scent so glad it was sample envelope love joy as well wish Youth Dew came that way I am not liking the after scent
I love perfume.com just wish they were not out of certain scents all the time
Good prices. Great products. Fast delivery. I'm happy!:-)
Ordering was easy and the product arrived on time and packaged very well
You made it very easy to order. Arrived very fast. All in good condition
I received the product in very good time. I was happy with the packaging.
I loved me encanta la gran variedad que tienen lo recomiendo
I was shocked at the variety of parfumes that were available. The prices were up to 75% off of what I pay at the mall. I cancelled my monthly perfume subscription because they never offered the good perfumes. I get more for the money here.
PRICE AND DELIVERY WAS UNBELEIVABLE-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Easy to order, arrived shortly after. Impressed with product, is the real deal!
Quick and simple. I got it as a gift for my sister and she loves it
Well it was exactly that i loved it from the shopping experience on the website to the delivery of my perfume to my first spray it was exactly how I remembered it thank you
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

