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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,294
This company responds to reviews on average within 8 days

Instant Feedback

133,270 reviews

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North Carolina
1 review
0 helpful votes
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Great
August 10, 2021

This was the best price around and have ordered here before.

Date of experience: August 10, 2021
Arizona
2 reviews
0 helpful votes
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Smells great
August 10, 2021
Updated review

Ring door bell knock on door send email tracking didn't ring door bell didn't knock on door

Date of experience: August 9, 2021

Ring door bell knock on door send email tracking
August 3, 2021
Previous review

Ring door bell knock on door send email tracking

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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Perfect
August 10, 2021

Arrived when scheduled, love the scent. Thank you!

Date of experience: August 9, 2021
New Mexico
1 review
0 helpful votes
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Good service
September 8, 2021

Missing one of the products in my order. It was replaced and delivered quickly.

Date of experience: August 9, 2021
Virginia
1 review
0 helpful votes
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Satisfied!
August 9, 2021

First time ordering through this website. So far, so good! The online ordering was seamless and delivery happened very quickly.

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent quality and timely delivery
August 9, 2021
Updated review

Found what I was seeking at a very good discount. The fragrance arrived packaged exactly as described and was delivered when expected. I'll definitely shop here again.

Date of experience: August 9, 2021

Found what I was seeking at a very good discount
August 2, 2021
Previous review

Found what I was seeking at a very good discount

Date of experience: August 2, 2021
Minnesota
3 reviews
0 helpful votes
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Great love this type of payment plan also I was able to order more at one time and take advantage of the awesome sale they had going on

Date of experience: August 9, 2021

Great love this type if payment and the great sale...
August 2, 2021
Previous review

Great love this type if payment and the great sale prices I have almost sold all my perfumes I can't use anymore but I need new ones I'm next looking for hermes

Date of experience: August 1, 2021
Pennsylvania
1 review
0 helpful votes
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Fast shipping
August 9, 2021

No issues fast shipping it's my favorite scent and they got it to me quickly provided good communication and customer service along the way will definitely order from them again.

Date of experience: August 9, 2021
New York
2 reviews
0 helpful votes
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Sideways
August 9, 2021

One of the same items smell slightly off from the original scent.

Date of experience: August 9, 2021
Nebraska
1 review
0 helpful votes
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Super Sweet Service!
August 9, 2021
Updated review

Great selection of nostalgic "oldies" and very user-friendly site. Speedy delivery! Thank you!

Date of experience: August 9, 2021

User friendly site!
August 1, 2021
Previous review

User friendly site! Nice selection!

Date of experience: August 1, 2021
South Carolina
1 review
0 helpful votes
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Good quality
August 9, 2021

Very good service that I will choose again and again and again there are very good prices and I recommend them to any man or woman because you get your perfume or cologne in a timely fashion the very good company to get what you need for that loved one

Date of experience: August 9, 2021
Georgia
3 reviews
0 helpful votes
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Very satisfied
August 9, 2021

Easy from beginning to end. And delivered in a few days

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
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Ordering process and delivery
August 9, 2021

It was easy to place my order which was delivered within 4 days of order. The order was correct, and nothing was broken.

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Absolutely perfect
August 9, 2021

Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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Very happy!
August 9, 2021
Updated review

Good prices hopefully will receive them soon. I received them very quickly and will be ordering from you again thank you.

Date of experience: August 8, 2021

Good prices hopefully will receive them soon
August 1, 2021
Previous review

Good prices hopefully will receive them soon.

Date of experience: August 1, 2021
Connecticut
1 review
0 helpful votes
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Wrong size and box.
Ordered purse size in box with black dots.
Got taller bottle and gold dots.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Super fast and accurate. Thanks
August 8, 2021

Items sent quickly and I good order. Just what I wanted. Thanks

Date of experience: August 8, 2021
Tennessee
1 review
0 helpful votes
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Poor man perfume
September 7, 2021

Not original dose not last long way to small it just alcohol and water mist do not waste your money.

Date of experience: August 8, 2021
Virginia
2 reviews
0 helpful votes
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Wasn't one of my favorites
August 8, 2021
Updated review

I love cologne looking forward to more the colonge I was sent wasn't one of my favorite but it was worth trying

Date of experience: August 8, 2021

I love cologne looking forward to more
February 5, 2021
Previous review

I love cologne looking forward to more

Date of experience: February 5, 2021
New York
2 reviews
0 helpful votes
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Aftershave
August 8, 2021

Easy to navigate the site and the pricing can't be beat.

Date of experience: August 8, 2021