Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Perfume.com

Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
See all photos
How would you rate Perfume.com?
grey stargrey stargrey stargrey stargrey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,294
This company responds to reviews on average within 8 days

Instant Feedback

133,272 reviews

We monitor reviews for authenticity

Malaysia
1 review
0 helpful votes
Follow Nur H.
Unfollow Nur H.
Share Review
Report Review

Cologne subscription
August 8, 2021

Faster shipping than expected, got the subscription for my bfs bday and cologne smells gud he loves it! Gonna keep the subscription till he finds something he wants to keep

Date of experience: August 8, 2021
North Carolina
1 review
0 helpful votes
Follow Values customer W.
Unfollow Values customer W.
Share Review
Report Review

Got in good enough time
August 8, 2021

I ordered my perfume and received package in record time. No objections to this site. I will order again.

Date of experience: August 8, 2021
Puerto Rico
1 review
0 helpful votes
Follow jose N.
Unfollow jose N.
Share Review
Report Review

Cool water perfume
August 8, 2021

Buen producto a buen precio envío rápido buena experiencia en la compra gracias

Date of experience: August 8, 2021
Pennsylvania
1 review
0 helpful votes
Follow Manny B.
Unfollow Manny B.
Share Review
Report Review

Promises kept.
August 8, 2021

I ordered two of my favorite colognes I had just run out of.
I received the exact two scents I ordered, at a good price and in a timely manner.
Congratulations Perfume. Com…. You know how to make and keep a customer.

Date of experience: August 8, 2021
Arizona
1 review
0 helpful votes
Follow MaryPat G.
Unfollow MaryPat G.
Share Review
Report Review

I used to wear Obsession by Calvin Klein in the 80's & was always complemented. So I was thrilled to find it again & not only that but at a great price. I highly recommend ordering thru them. As I'll be returning for other favorites. Great selection & $$$. I thought my "Obsession " had been gone as I had a hard time finding it. Until I found this siteTry it, you'll love it & not be dissatisfied or disappointed

Date of experience: August 8, 2021
Nebraska
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Share Review
Report Review

Trying out
August 8, 2021
Updated review

It went great. Smooth fast delivery. Totally will keep coming back. Love the perfume of the month. Soo much. Cant beat the price, im seriouse. Love perfume.com! Thanks perfume.com

Date of experience: August 8, 2021

It went great
July 31, 2021
Previous review

It went great

Date of experience: July 31, 2021
California
1 review
0 helpful votes
Follow Lucy T.
Unfollow Lucy T.
Share Review
Report Review

Broke atomizer
September 7, 2021

I just got my perfume atomizer today and when I opened it the atomizer was almost empty. The perfume is at the bottom of the package. I assumed it broke some kind of way.

Date of experience: August 7, 2021
New Jersey
3 reviews
0 helpful votes
Follow SONDRA X.
Unfollow SONDRA X.
Share Review
Report Review

Joop mens cologne
August 8, 2021
Updated review

Good perfume & cologne. Love how fast it ships to customer

Date of experience: August 7, 2021

Good perfume & cologne
June 19, 2021
Previous review

Good perfume & cologne. Love how fast it ships to customer

Date of experience: June 18, 2021

Love this site!
June 11, 2021
Previous review

Love this site!

Date of experience: June 11, 2021
Alaska
1 review
0 helpful votes
Follow Anne O.
Unfollow Anne O.
Share Review
Report Review

Positive experience
August 7, 2021

When I placed the order I wondered how long it would take to receive the order. I was surprised because it came very fast. Will use the site again.

Date of experience: August 7, 2021
Washington
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Real deal
August 7, 2021

Great af. Smells good af. Buy one or 2 you'll be satisfied

Date of experience: August 7, 2021
Texas
2 reviews
0 helpful votes
Follow Lori L.
Unfollow Lori L.
Share Review
Report Review

Satisfied customer
August 7, 2021

My overall experience was great from beginning to end this is a site I would recommend to my friends and family

Date of experience: August 7, 2021
Massachusetts
1 review
0 helpful votes
Follow Edward M.
Unfollow Edward M.
Share Review
Report Review

Easy to use website and great products, I was walked thru the selection process with ease.

Date of experience: August 7, 2021
Virginia
1 review
0 helpful votes
Follow Sallie R.
Unfollow Sallie R.
Share Review
Report Review

Excellent
August 7, 2021

Easy to use website, affordable priced, and fast delivery

Date of experience: August 7, 2021
South Carolina
1 review
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

My perfume was delivered quickly
August 7, 2021

My overall experience was fantastic. I received what I wanted quickly and for a good price

Date of experience: August 7, 2021
North Carolina
1 review
0 helpful votes
Follow Lorena C.
Unfollow Lorena C.
Share Review
Report Review

Muy bueno
August 7, 2021

Me encanto es muy rápido el envío no tube que esperar tanto

Date of experience: August 7, 2021
Oregon
2 reviews
0 helpful votes
Follow Ronald N.
Unfollow Ronald N.
Share Review
Report Review

Love Perfume.com!
August 7, 2021
Updated review

Easy and wonderful! So many great choices! Very happy with the descriptions of perfumes, so you know what you're ordering.

Date of experience: August 7, 2021

Easy and wonderful!
July 31, 2021
Previous review

Easy and wonderful!

Date of experience: July 30, 2021
Virginia
1 review
0 helpful votes
Follow Ketty E.
Unfollow Ketty E.
Share Review
Report Review

Satisfied
August 7, 2021

Timing was exact. I thought I was buying eau de parfum but they sent me de toilette. I can't be sure if it was my mistake or theirs.

Date of experience: August 7, 2021
Australia
1 review
0 helpful votes
Follow Joyce P.
Unfollow Joyce P.
Share Review
Report Review

Excellent
August 7, 2021

Satisfied delivery on time good perfume excellent price will order again

Date of experience: August 6, 2021
Maryland
1 review
0 helpful votes
Follow Carina Q.
Unfollow Carina Q.
Share Review
Report Review

Great
August 7, 2021

I'm so happy after waiting for a few months had the opportunity the reorder my perfume!

Date of experience: August 6, 2021
Texas
1 review
0 helpful votes
Follow Jaime T.
Unfollow Jaime T.
Share Review
Report Review

Very selectve and easy to achieve. Thank you
August 7, 2021
Updated review

Its was a great, easy shopping and ordering experience. Thank you.

Date of experience: August 6, 2021

Its was a great, easy shopping and ordering experience
July 31, 2021
Previous review

Its was a great, easy shopping and ordering experience. Thank you.

Date of experience: July 30, 2021