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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my order very fast and it was perfect! No damage and was exactly what I expected!
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Will check item first and customer service and phone
Quick and easy. But this questionnaire is a pain. Why
Very fast and easy website, great prices!
Great variety!
Very fast and easy website, great prices!
Always enjoy shopping. Great variety and great price!
The item was everything I expected. I had a wonderful experience with the rapid delivery and service. Thank you.
It was fast and easy. I ordered and received my perfume earlier than expected. I got a great deal with the 20% off coupon. Thank you so much.
My experience with perfume.com has always been wonderful. I love the website and options! The perfume I chose with this order was D&G Light Blue Sunset. It was a tester bottle. I have the original Light Blue and live it, so I was excited to order this. The description of an"tester" bottle said there were no differences between a tester and a boxed perfume. Either that is not true, or this perfume is not what it is cracked up to be. The scent was very faint and the alcohol overpowered the faint smell. It kinda smells like bug spray. The smell does not last (thank gosh)... I am just very dissatisfied with this purchase
I didn't expect my package to arrive so soon, and I'm very happy for that.
I ordered two bottles on Monday afternoon, and they were delivered on Tuesday!
Great experience got my perfume in a timely manner.
Came in a timely manner and was packed appropriately
The site makes it easy to find exactly what you're looking for. Super easy to place an order and my order arrived really fast!
Past satisfied customer! Will definitely be ordering again! Thank you!
I just didn't smell like the one my daughter had a headache different before and it just stayed on all day and this doesn't stay on all day so it seems like it's a little water down
Plenty of alternatives, good prices, fast delivery and quality products.
The listing quotes the perfume to be 3.4 fl oz, and so does the invoice that comes with the paper. The actual bottle is 3.3 fl oz
Purchased three bottles of men's cologne. What was pictured is what I usually buy. They shipped me three sample bottles of cologne. It was not stated and photo displayed full bottles with caps. These can be bought at any flea market for $25 each. Sad is that I was buying these as a gift.
Buyer beware.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

