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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Awesome & I Love the scent! Bought for myself & gave one to my daughter as well for Valentines Day!
Merch got to me in a timely manner. And it was as you advertised. NEW, in the box
It was a good experience - thank you -- this section having to be 50 characters before you move on is not however
Perfumes! How I love them! Perfume is my specialty! I love long lasting scents! It was on this site that I ordered perfumes that turned out to be more resistant than any! I will definitely order a perfume for myself, as well as for my mother and grandmother, as the holidays are ahead of us!
You guys are unprofessional I've emailed you from 3 different emails regarding my refund and you guys are avoiding me! I will Call my bank to dispute this.
Very easy to shop and to fill out info. Coupon code auto applied is great too.
It was pleasant experience. I was looking for perfume testers to save money
Quickly received orders, ease of website. Great experience.
Quick and easy. Delivery was really quick. Will continue to purchase items here
My experience was quick & easy, I searched for a specific scent which was available for purchase at a great price.
Very satisfied! Fast delivery. Thank you. I don't like going to the Shopping Malls so this is so crazy convient and Prices are good.
Whatever you do do not buy their products! I bought BVLGARI two bottles of perfume for my wife and daughter for Christmas and it was nothing like the perfume authentic one. The bottle was plastic instead of glassAnd the smell was different and did not last long when you spray it on. My wife and daughter was very very unhappy because they do know what the real authentic one looks like and smells like. Waste of money
The site was easy to navigate and the ordering process was very simple.
I am so shocked with these reviews, I ordered a perfume more than a month, I have not received my perfume and I tried to contact customer service, they even don't answer my emails and one time I called they were so rude and said we don't have control on shipping. I am wondering if they are scams, I am going to to follow and complain soon.
My perfume came very quick I'm very satisfied I thought by it being around Christmas and New Years time it would take longer
Shipment came quickly, was NOT happy when I opened the box, was not the pictured Pink bottle on your website
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members