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Perfume.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 3 days

Instant Feedback

133,317 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Wow!
May 9, 2021

Gonna be honest, I didn't think this was a trustworthy site but boy was I proved wrong! Not only is it a trustworthy site but they're legit and shipping cost are realistically affordable!

Date of experience: May 9, 2021
New Jersey
1 review
0 helpful votes
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My order
May 9, 2021
Updated review

Quick and easy. Very easy process to place a order

Date of experience: May 9, 2021

Quick and easy
May 2, 2021
Previous review

Quick and easy

Date of experience: May 2, 2021
Nevada
1 review
0 helpful votes
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Cologne was nice
May 9, 2021
Updated review

So far so good as far as the ordering part and there is a an assortment of colognes i can buy without buying a big bottle and i can travel

Date of experience: May 9, 2021

So far so good as far as the ordering part
May 2, 2021
Previous review

So far so good as far as the ordering part

Date of experience: May 1, 2021
Florida
1 review
0 helpful votes
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Very satisfied.
May 9, 2021

I was concerned that I would not receive the 100 strength ciara Cologne because I ordered from another company first (FragranceShop.com)and they sent Ciara eau de Parfum with no strength indicated on the box or bottle although their website offers the different strengths. I had to return it because Ciara makes 80,100 and 200 strength Cologne. I could not tell what they sent me but it did not smell like the 100 strength. Was so happy that your company used the new box which does not show the strength of the cologne but the bottles do thank goodness. I got the 100 strength I ordered. Thank you!

Date of experience: May 9, 2021
Maryland
2 reviews
0 helpful votes
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Great!
May 9, 2021
Updated review

Easy to order! The only site where I can get my favorite at a great deal! Fast delivery!

Date of experience: May 9, 2021

Easy to order!
May 2, 2021
Previous review

Easy to order!

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
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Great purchase
May 9, 2021

I love the smell of the products I chose. Lolita is one of my favorite perfumes.

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Again, way too expensive. I may have to order my perfume on a different site. It went from $30.00
To $55.00 dollars.

Date of experience: May 9, 2021
Kentucky
1 review
0 helpful votes
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PS Degisn
May 9, 2021

I have missed this fragrance for many years, so glad to have it back in my life again.

Date of experience: May 8, 2021
Maryland
1 review
0 helpful votes
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It was ok
June 8, 2021

Im not sure if these are the real deal fragrances.

Date of experience: May 8, 2021
South Carolina
1 review
0 helpful votes
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Wonderful!
May 9, 2021
Updated review

Easy to find my perfume and quick shippers! I always love coming on here it's the only place I order my favorite fragrances

Date of experience: May 8, 2021

Easy to find any fragrance and super cheap!
April 30, 2021
Previous review

Easy to find any fragrance and super cheap!

Date of experience: April 30, 2021
Illinois
1 review
0 helpful votes
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Love it
May 9, 2021
Updated review

I loved experience it was fast and easy and loved my product thank you so much for making this so easy

Date of experience: May 8, 2021

Fast and easy
May 1, 2021
Previous review

Fast and easy

Date of experience: May 1, 2021
North Carolina
1 review
0 helpful votes
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Finally!
May 8, 2021

I have been looking for this cologne in stores for years for my husband. Buying it direct from their site was just too expensive. He wore it years ago and had been wanting to try it again. Ordering it through your site was easy and safe. It was also delivered quickly. Thank you.

Date of experience: May 8, 2021
Maine
1 review
0 helpful votes
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Got the perfume I wanted
May 8, 2021

Perfume came well packaged and in record time. I was very pleased.

Date of experience: May 8, 2021
Alabama
1 review
0 helpful votes
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Well Satisfied!
May 8, 2021

My experience with Perfume.Com is wonderful. Haven't let me down yet! They always have sales that I love.

Date of experience: May 8, 2021
Montana
1 review
0 helpful votes
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Due to COVID, my sense of smell has changed. This means some of my favorite brands just do not smell "right". I am looking for other options.

Date of experience: May 8, 2021
California
1 review
0 helpful votes
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"Satisfaction Guaranteed!"
May 8, 2021
Updated review

Love your site, very easy to complete transaction!

Date of experience: May 8, 2021

Love your site, very easy to complete transaction!
May 1, 2021
Previous review

Love your site, very easy to complete transaction!

Date of experience: May 1, 2021
Illinois
1 review
0 helpful votes
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Wonderful. Easy to order u pick ur wants I love the whole process...

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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I Live for Perfume
May 8, 2021

I had a great experience shopping online. The scents I picked are amazing!

Date of experience: May 8, 2021
South Carolina
1 review
0 helpful votes
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Nice selection
May 8, 2021

Fast shipping, large selection, a little pricey but overall good experience.

Date of experience: May 8, 2021
New Jersey
1 review
0 helpful votes
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They are really quick to shipping orders but I paid high amounts for the fragrances cuz I thought that's orginal but I have been tested on myself who I got frustration unfortunately. So I will not buy anymore

Date of experience: May 8, 2021