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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Gonna be honest, I didn't think this was a trustworthy site but boy was I proved wrong! Not only is it a trustworthy site but they're legit and shipping cost are realistically affordable!
So far so good as far as the ordering part and there is a an assortment of colognes i can buy without buying a big bottle and i can travel
So far so good as far as the ordering part
I was concerned that I would not receive the 100 strength ciara Cologne because I ordered from another company first (FragranceShop.com)and they sent Ciara eau de Parfum with no strength indicated on the box or bottle although their website offers the different strengths. I had to return it because Ciara makes 80,100 and 200 strength Cologne. I could not tell what they sent me but it did not smell like the 100 strength. Was so happy that your company used the new box which does not show the strength of the cologne but the bottles do thank goodness. I got the 100 strength I ordered. Thank you!
Easy to order! The only site where I can get my favorite at a great deal! Fast delivery!
I love the smell of the products I chose. Lolita is one of my favorite perfumes.
Easy to find my perfume and quick shippers! I always love coming on here it's the only place I order my favorite fragrances
Easy to find any fragrance and super cheap!
I loved experience it was fast and easy and loved my product thank you so much for making this so easy
I have been looking for this cologne in stores for years for my husband. Buying it direct from their site was just too expensive. He wore it years ago and had been wanting to try it again. Ordering it through your site was easy and safe. It was also delivered quickly. Thank you.
Perfume came well packaged and in record time. I was very pleased.
My experience with Perfume.Com is wonderful. Haven't let me down yet! They always have sales that I love.
Due to COVID, my sense of smell has changed. This means some of my favorite brands just do not smell "right". I am looking for other options.
Love your site, very easy to complete transaction!
Love your site, very easy to complete transaction!
I had a great experience shopping online. The scents I picked are amazing!
Fast shipping, large selection, a little pricey but overall good experience.
They are really quick to shipping orders but I paid high amounts for the fragrances cuz I thought that's orginal but I have been tested on myself who I got frustration unfortunately. So I will not buy anymore
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

