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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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This is sooo wonderful and look forward to seeing what other amazing perfumes I will be receiving. This will help me decide on some new ones for my and my family.
However, it was perfect for my daughter. We have tried and swapped so many since through the years and I knew that she loved the tubaroes and the soft Sandalwood. I got it confused with what I liked. Nevertheless it was a wonderful price and a fantastic Vault and she will be more than delighted with her Mother's Day present. I will be shopping again
Good experience, easy to shop site. I was very pleased with my purchases.
Love the convenience of shopping here with many selections.
Find perfumes here that I can't find any longer in department stores.
Love the convenience of shopping here with many selections.
I received everything but my package was open I don't know if it was via the post office or how it was handled
Very good thank you wonderful I'm going to tell all my friends and family members
Lovett great prices can't get enough of it
Easy to shop, fast delivery, the real deal it's, great to get what you pay for there are no game playing activities. I will be back!
Contenta de esta oportunidad para mis compras muy satisfecha con el servicio
*Fantastic shopping experience. So many fragrances to choose from. It would be a great asset to customers if there was an executed plan to make available (at a low cost) samples of your colognes. Think on that.
Thank you!
Love this site! Its quick & fast! No problem with ordering. Very easy!
Very good, delivered promptly and it was quick. Thank you
Placing the order, paying for the order, quickness of shipment and receiving of this item ALL ran smoothly. I was totally satisfied with my purchase.
My order literally came two days after I placed it. They are punctual and have a great variety of perfumes. Will definitely continue to buy from this site.
Stress free my whole experience was smooth sailing. Not one hassle. It arrived on time and the cologne smelled great.
I enjoy the afterpay option program where they give you enough time and more opportunity to buy as more as you want
I enjoy the afterpay option program where they give you enough time and more opportunity to buy as more as you want
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

