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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Check out should be quicker next time... this is my first time ordering.
Check out should be quicker next time... this is my first time ordering.
I've always been satisfied with ordering from perfume.com
I've always been satisfied with ordering from perfume.com
I ordered Versace euros and got another version so I had to change my queue
This is the second time I have ordered from perfume.com fast service and love the perfume.
This is the second time I have ordered from perfume.com fast service and love the perfume.
Quick, easy and wonderful pricing. You can never go wrong
I had a very good experience, I received my order very quickly and it was in perfect condition
Colognes were delivered quickly and they smelled even better than i remember but the best part is I don't have to pay the full amount at once... it's a win win! Highly recommended... mucho complements
Fast and easy reasonable prices a big variety of different scents
Great service and great product! Your way to order is quick easy and fast service. Love it.
Great I think your selection is good.
Everything was just great! Was easy to do on line even for an older person!
This was my first time and my order arrived on time. And the prices was very reasonable. I will order from perfume.com again.
I like a soft subtle fragrance this was loud and really overbearing.
Super Stuff. Thanks! Hard to find; however, you provided it.
Great prices and products love it
I recommend 100%
Love convenience to pay in installments but without financing charges. Quick and efficient.
Love convenience to pay in installments but without financing charges. Quick and efficient.
Gonna be honest, I didn't think this was a trustworthy site but boy was I proved wrong! Not only is it a trustworthy site but they're legit and shipping cost are realistically affordable!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

