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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 3 days

Instant Feedback

133,309 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Great website!
June 9, 2021

Great price and fast service! Really like this website.

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
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Quick and easy
May 10, 2021
Updated review

Check out should be quicker next time... this is my first time ordering.

Date of experience: May 10, 2021

Check out should be quicker next time...
May 3, 2021
Previous review

Check out should be quicker next time... this is my first time ordering.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Satisfied customer
May 10, 2021
Updated review

I've always been satisfied with ordering from perfume.com

Date of experience: May 10, 2021

I've always been satisfied with ordering from perfume.com
December 12, 2019
Previous review

I've always been satisfied with ordering from perfume.com

Date of experience: December 12, 2019
Kentucky
1 review
0 helpful votes
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Not what I ordered
May 10, 2021

I ordered Versace euros and got another version so I had to change my queue

Date of experience: May 10, 2021
Wisconsin
1 review
0 helpful votes
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Great company to deal with
May 10, 2021
Updated review

This is the second time I have ordered from perfume.com fast service and love the perfume.

Date of experience: May 9, 2021

This is the second time I have ordered from perfume.com...
May 2, 2021
Previous review

This is the second time I have ordered from perfume.com fast service and love the perfume.

Date of experience: May 2, 2021
Washington
1 review
0 helpful votes
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Best place ever to purchase your favorite perfums
May 10, 2021
Updated review

Quick, easy and wonderful pricing. You can never go wrong

Date of experience: May 9, 2021

Quick, easy and wonderful pricing
April 29, 2020
Previous review

Quick, easy and wonderful pricing.

Date of experience: April 29, 2020
New Jersey
1 review
0 helpful votes
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Great value
May 10, 2021

I had a very good experience, I received my order very quickly and it was in perfect condition

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Colognes were delivered quickly and they smelled even better than i remember but the best part is I don't have to pay the full amount at once... it's a win win! Highly recommended... mucho complements

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Fast and easy
May 10, 2021
Updated review

Fast and easy reasonable prices a big variety of different scents

Date of experience: May 9, 2021

Fast and easy
May 2, 2021
Previous review

Fast and easy

Date of experience: May 2, 2021
Oklahoma
1 review
0 helpful votes
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Great product and scent!
May 10, 2021
Updated review

Great service and great product! Your way to order is quick easy and fast service. Love it.

Date of experience: May 9, 2021

Great I think your selection is good
April 30, 2021
Previous review

Great I think your selection is good.

Date of experience: April 29, 2021
Tennessee
1 review
0 helpful votes
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What I expected
May 10, 2021

I ordered 2 perfumes of what I loved. Came in like 4 days. Undamaged.

Date of experience: May 9, 2021
Arizona
2 reviews
0 helpful votes
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Love my perfume!
May 9, 2021

Everything was just great! Was easy to do on line even for an older person!

Date of experience: May 9, 2021
Minnesota
1 review
0 helpful votes
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Great prices
May 9, 2021

This was my first time and my order arrived on time. And the prices was very reasonable. I will order from perfume.com again.

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Diamonds
May 9, 2021
Updated review

Great deals! Designer fragrances at reasonable prices.

Date of experience: May 9, 2021

Great deals!
May 2, 2021
Previous review

Great deals!

Date of experience: May 2, 2021
South Carolina
1 review
0 helpful votes
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Too sweet for me
May 9, 2021
Updated review

I like a soft subtle fragrance this was loud and really overbearing.

Date of experience: May 9, 2021

Just starting
May 2, 2021
Previous review

Just starting

Date of experience: May 2, 2021
Louisiana
3 reviews
0 helpful votes
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Great
May 9, 2021
Updated review

Super Stuff. Thanks! Hard to find; however, you provided it.

Date of experience: May 9, 2021

Super Stuff
May 1, 2021
Previous review

Super Stuff. Thanks!

Date of experience: May 1, 2021
Washington
1 review
0 helpful votes
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Great prices and products love it
May 9, 2021
Updated review

Great prices and products love it
I recommend 100%

Date of experience: May 9, 2021

Great prices and products
May 2, 2021
Previous review

Great prices and products

Date of experience: May 1, 2021
Pennsylvania
1 review
0 helpful votes
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Very Satisfied
May 9, 2021
Updated review

Love convenience to pay in installments but without financing charges. Quick and efficient.

Date of experience: May 9, 2021

Love convenience to pay in installments but without...
May 2, 2021
Previous review

Love convenience to pay in installments but without financing charges. Quick and efficient.

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
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Wow!
May 9, 2021

Gonna be honest, I didn't think this was a trustworthy site but boy was I proved wrong! Not only is it a trustworthy site but they're legit and shipping cost are realistically affordable!

Date of experience: May 9, 2021
New Jersey
1 review
0 helpful votes
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My order
May 9, 2021
Updated review

Quick and easy. Very easy process to place a order

Date of experience: May 9, 2021

Quick and easy
May 2, 2021
Previous review

Quick and easy

Date of experience: May 2, 2021