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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 8 days

Instant Feedback

133,305 reviews

We monitor reviews for authenticity

Oklahoma
2 reviews
0 helpful votes
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My new favorite!
May 11, 2021

I bought this as a gift for someone else at Christmas but loved it so, I kept it for myself. I have already ordered a back up because I never want to run out. Quatre by Boucheron is the nicest fragrance and I constantly am complimented on how nice I smell!

Date of experience: May 10, 2021
Illinois
1 review
0 helpful votes
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Delivered right on time!
May 11, 2021

This is my third time of ordering from perfume.com, and it was another great experience.

Date of experience: May 10, 2021
North Dakota
1 review
0 helpful votes
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Satisfied
May 11, 2021
Updated review

Good so far and I was able to find what I was looking for

Date of experience: May 10, 2021

Good so far
May 4, 2021
Previous review

Good so far

Date of experience: May 3, 2021
Maryland
1 review
0 helpful votes
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Excellent service
May 11, 2021
Updated review

Outstanding service... fast and accurate... very pleased

Date of experience: May 10, 2021

Two thumbs up
May 3, 2021
Previous review

Two thumbs up

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Happy
May 11, 2021
Updated review

I love the product and it was fast delivery. And I was suggest this company to everybody

Date of experience: May 10, 2021

Happy
May 9, 2021
Previous review

I love the product and it was fast delivery. And I was suggest this company to everybody

Date of experience: May 9, 2021

Quick and simple
December 18, 2020
Previous review

Quick and simple

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
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I order online no contact with anyone I order myself

Date of experience: May 10, 2021
Texas
2 reviews
0 helpful votes
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Quick and easy ordering.
May 10, 2021
Updated review

Quick and easy. Loved receiving the items so quickly.

Date of experience: May 10, 2021

Quick and easy
April 30, 2021
Previous review

Quick and easy.

Date of experience: April 30, 2021
Colorado
1 review
0 helpful votes
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Love the perfums
May 10, 2021

Ive ordered from here a few times. Love it they delivered fast

Date of experience: May 10, 2021
Ohio
2 reviews
0 helpful votes
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White Shoulders
May 10, 2021
Updated review

Reasonably priced, no hassles, and arrives in a timely manner.

Date of experience: May 10, 2021

Reasonably priced, no hassles, and arrives in a timely...
May 3, 2021
Previous review

Reasonably priced, no hassles, and arrives in a timely manner.

Date of experience: May 3, 2021
Arizona
1 review
0 helpful votes
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My experience
May 10, 2021

I like the colons, but I am getting charged with a membership that I didn't want.

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Satisfied customer
May 10, 2021

It's been nothing but amazing. On time deliveries and always have what I need in stock!

Date of experience: May 10, 2021
Wisconsin
1 review
0 helpful votes
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Best Perfume Vanilla Fields
May 10, 2021

Great, wanted it before my upcoming vacation. Great it came in time!

Date of experience: May 10, 2021
Colorado
1 review
0 helpful votes
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Great price & Nice Packaging.
May 10, 2021

Great price & Nice packaging, it's good for travel & you can pull it out and get you about 2-3 sprays cause it's a thin handle size bottle. Good Products

Date of experience: May 10, 2021
Georgia
2 reviews
0 helpful votes
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Superb
May 10, 2021

Great Experience. Easy to order. Order delivered fast. Very pleased with items

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Good product
May 10, 2021

No issues with order or timely delivery. Product was also well packaged.

Date of experience: May 10, 2021
Texas
2 reviews
0 helpful votes
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Great
May 10, 2021
Updated review

Was quick and easy. Found what I needed and checked out.

Date of experience: May 10, 2021

Was quick and easy
May 3, 2021
Previous review

Was quick and easy. Found what I needed and checked out.

Date of experience: May 3, 2021
Kentucky
1 review
0 helpful votes
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Burberry
May 10, 2021
Updated review

Easy to find the perfume or cologne you are searching for awesome prices

Date of experience: May 10, 2021

Quick and easy
May 3, 2021
Previous review

Quick and easy

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Great products
May 10, 2021
Updated review

Great experience & great prices. Got a discount code as well. Cheaper then Macy's.

Date of experience: May 10, 2021

Great experience & great prices
May 3, 2021
Previous review

Great experience & great prices. Got a discount code as well. Cheaper then Macy's.

Date of experience: May 3, 2021
Wisconsin
1 review
0 helpful votes
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Great perfumes at great prices!
May 10, 2021
Updated review

Easy to use. Good prices. Fast shipping! The items I received were full, smelled great and was exactly what I wanted and expected.

Date of experience: May 10, 2021

Easy to use
May 3, 2021
Previous review

Easy to use. Good prices. Fast shipping!

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Satisfied
May 10, 2021

Very good. Received my colognes on time and prefect condition.

Date of experience: May 10, 2021