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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 8 days

Instant Feedback

133,305 reviews

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Georgia
1 review
0 helpful votes
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Delivery is prompt
June 11, 2021
Updated review

I have had problems when ordering especially when I PLACE ORDER, IT DOES NOT RESPOND so I do it again thinking it did not go thru. BOOM I get both orders and charged twice.
This is the second time this has happened to me, so I noticed that it my bank account t the next morning
And when I called the next morning they had shipped it out already. Spoke to a representative that morning she told me not to open the second pkg and send it back. It cost me over 14.00 to send it back.
I called early but they already sent it out. Can you please reimburse the cost to send it back
My name is Joan Scrocca, 1367 Mountain Lake Dr, Auburn, GA *******. My email is *******@windstream.net. Any consideration given in this matter will be appreciated. Thx... Joan

I did receive

Date of experience: May 11, 2021

Service is good and delivery hopefully before Mother's...
June 1, 2021
Previous review

Service is good and delivery hopefully before Mother's Day

Date of experience: May 2, 2021
Minnesota
2 reviews
1 helpful vote
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Satisfaction
May 12, 2021

Excellent, Satisfying, expedient, true to the company word.

Date of experience: May 11, 2021
Connecticut
4 reviews
0 helpful votes
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Hay you smell good
May 12, 2021
Updated review

It was nice and easy thanks shipping was fast to thank you again

Date of experience: May 11, 2021

It was nice and easy thanks
May 3, 2021
Previous review

It was nice and easy thanks

Date of experience: May 3, 2021
California
1 review
0 helpful votes
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Perfect
May 12, 2021

Nice website, Good prices, quick checkout, and delivery

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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Obsession Cologne
May 11, 2021

I accidently ordered the wrong cologne, but I will keep it.

Date of experience: May 11, 2021
Washington
1 review
0 helpful votes
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Awesome
May 11, 2021

Beautiful and wonderful smell I love the original and wanted to try the new scent

Date of experience: May 11, 2021
Canada
1 review
0 helpful votes
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So Happy
May 12, 2021

I ordered my perfume on May 6 and received it on May 11. Also during a pandemic. At a reasonable price.
Couldn't be happier.

Date of experience: May 11, 2021
California
2 reviews
29 helpful votes
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I wish there were more than 5 Stars! I was well recommended and would definitely recommend anyone wanting to buy from them. Great company with great products. I was initially skeptical about the website and some of the reviews. I purchased more than a few bottles and Voila! Absolutely impressed with the quality of their merchandise. They are all legit. Will definitely buy again. Thank You!

Date of experience: May 11, 2021
Washington
1 review
0 helpful votes
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The best smelling perfume.
May 11, 2021
Updated review

This is one of my favorite perfumes. It is getting harder to find and more expensive. It took longer than what you said it would.

Date of experience: May 11, 2021

It took longer than what you said
May 11, 2021
Previous review

This is one of my favorite perfumes. It is getting harder to find and more expensive.

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
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Jean nate'
May 11, 2021
Updated review

Ok it was a little difficult to go through twice I wasnt sure that if my first order went in before this one

Date of experience: May 11, 2021

Ok it was a little difficult to go through twice I...
May 3, 2021
Previous review

Ok it was a little difficult to go through twice I wasnt sure that if my first order went in before this one

Date of experience: May 3, 2021
Minnesota
2 reviews
0 helpful votes
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Easy order and great price.
May 11, 2021
Updated review

Site is easy to navigate through and the company carriers a nice variety.

Date of experience: May 11, 2021

Site is easy to navigate through and the company carriers...
May 4, 2021
Previous review

Site is easy to navigate through and the company carriers a nice variety.

Date of experience: May 3, 2021
North Carolina
1 review
0 helpful votes
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Excellent and Fast delivery!
May 11, 2021

I like the fact that the delivery was fast, the price was excellent and the product was great.

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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Britney Spears Fantasy!
May 11, 2021

This is my favorite *******@41 years old! I've been wearing this scent for 20yrs! The smell is amazing and it lasts long smells like cotton candy! I love sweet smelling perfume!

Date of experience: May 11, 2021
New Jersey
2 reviews
0 helpful votes
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Vince Camuto Perfume
May 11, 2021

I ordered the Amore in gift sets and single perfume bottles; it was a great price also one of the men's
Vince Camuto (blue packaging)

Date of experience: May 11, 2021
California
2 reviews
0 helpful votes
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Excellent!
May 11, 2021
Updated review

It has been great! It's great to have a company like this to provide our favorite perfumes and colognes.

Date of experience: May 11, 2021

It has been great!
May 3, 2021
Previous review

It has been great!

Date of experience: May 2, 2021
Tennessee
1 review
0 helpful votes
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I'm happy with the Obsession and the Alfred Sung but I would like to return the Island Gardenia. Many things are out of stock

Date of experience: May 10, 2021

Many things are out of stock
May 2, 2021
Previous review

Many things are out of stock

Date of experience: May 2, 2021
Ohio
1 review
0 helpful votes
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Great
May 11, 2021
Updated review

So far its good. Tell you later when I get the product.

Date of experience: May 10, 2021

So far its good
May 4, 2021
Previous review

So far its good. Tell you later when I get the product.

Date of experience: May 3, 2021
Arizona
1 review
0 helpful votes
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Fast Delivery
May 11, 2021

Great, easy to order. Im a regular customer. Perfume.com has been good to me.

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Love it
May 11, 2021

I love this perfume and this website allows us to save money! I got a $64 bottle of perfume for half the price! And I got my order in two days!

Date of experience: May 10, 2021
Michigan
2 reviews
0 helpful votes
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Love Bijon
May 11, 2021

Easy ordering process. Received product quickly! Will always order from here.

Date of experience: May 10, 2021