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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
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Easy ordering and fast delivery! Large array of different perfumes… my favorite!
To early right now. New customer I will provide feedback in two months. Thank you.
First time ordering so I will see how smooth it goes before I truly give a rating
Good prices. Arrived in a timely manner. I am satisfied with the purchase.
Very fast and easy to place an order.
Very professional and I love the smell! I will be purchasing some more soon!
This company has a broad assortment and responds quickly. I enjoy the opportunity to try various fragrances at a reasonable price.
I'm able to purchase a small size to try a perfume I haven't had in years. Thank you.
I'm new to this and got my first one and love the scent just wish it would last a Lil longer. I'm totally impressed with the size of the bottle you get and am excited to get my next package!
I never received my initial order, I then woke up to the 14.95 membership charge on my card this morning because I had forgotten about the whole thing. I go to the website and don't c a way to cancel the subscription and of course on Saturday there is no one available to talk to at the contract information number just so UNSATISFIED with the whole experience period
Good delivered service and the right side for me and good color for men
Can't find my order and wouldn't help. Stop outsourcing your customer service center. I'm going to Fragrance. Com
Easy to navigate, great selection, fast shipping, reasonable prices and great communication, you can't ask for anything better!
Ordered and received my products quickly! Process was simple and the website was easy to navigate.
Very easy to navigate and views help get a better idea of what to look for in the product. 👍🏿
So far so good, items come on a timeless basis & most of the time there is a good discount therefore u're getting the best product 4 less
This visit to Perfume.com would hopefully be quick and easy because I had several other orders to make before an upcoming appointment. I knew what I wanted and how much. I was thrilled because they had the product in stock and had the correct size. I placed the order, checked out and it seemed that I blinked my eyes and my product was delivered.
Amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

