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PerfectMemorials

3.5

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PerfectMemorials Reviews Summary

PerfectMemorials has a rating of 3.5 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home and timely manner. PerfectMemorials ranks 3rd among Funeral sites.

service
91
value
100
shipping
99
returns
22
quality
98

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Iowa
1 review
0 helpful votes
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Urn
August 25, 2021

The urn I ordered is beautiful and came so fast. The first one I ordered I realized that it was not big enough for my husband and myself. I had ordered on Sunday and called on Monday when I realized I didn't get a big enough one. The staff was so friendly and helpful. It was lucky for me that I was able to cancel and reorder as I had it engraved.

Date of experience: August 24, 2021
Florida
1 review
0 helpful votes
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I got the redwood cremation box for my brother and they did a amazing job I use them again in the future

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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This was a beautiful item! It is exactly the way I wanted to honor my doggy. He deserved something this special. Thank you very much!

Date of experience: August 16, 2021
Colorado
1 review
0 helpful votes
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Beautiful product (the shipping... meh)
August 16, 2021

Everything came out perfectly! Everyone said my mother's urn was just her style. It was very beautiful and ornate. It turned out to be gorgeous. My mom would have been thrilled with the purchase. (Looking back, they had a keepsake smaller replica. I should have purchased it.)
Customer service was to notch as well. They were very caring and compassionate. They answered my millions of questions.
The only issue I had was the delivery, but that was not Perfect Memorial's problem. Our postal service does not know how to read an address. Fortunately, I received it.

Date of experience: August 15, 2021
New York
1 review
0 helpful votes
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Love my pet urn
August 10, 2021

Great fast service Love the product. Beautiful product and fast shipping.
Will use this site again If needed!

Date of experience: August 10, 2021
Illinois
1 review
0 helpful votes
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My family and I just recently lost our beloved Dog after 15 wonderful years and I wasn't happy with the urn the Vet provided for us when we received our Dog back. I went online and randomly searching I received a suggestion for the beautiful Large walnut heart urn and I fell in love with it. I'm very skeptical with online shopping on sites but I kept going back and forth on it after reading all the reviews. I finally decided to go for it and purchased it and they were even fast on delivery, even doing standard. It was perfect. The detail was wonderful and just looking at it brought some tears to my eyes. I highly suggest this site, they have a very satisfied/forever customer in me. Hope this review helps and I'm sorry for your loss. You're obviously here for the same reason I even looked this up myself, I hope this brings some closure to help your pet rest until you meet them again -with love, Chulo's fur mom

Date of experience: August 9, 2021
Florida
1 review
0 helpful votes
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Wonderful Company
August 2, 2021

I have sadly had to order several keepsake urns from them and each and every one of them has been beautifully done.

Date of experience: August 1, 2021
Tennessee
1 review
0 helpful votes
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Beautiful work
August 2, 2021

The work was perfectly executed and when the plaque was received bent during shipment, they replaced it free of charge.

Date of experience: July 31, 2021
Pennsylvania
1 review
0 helpful votes
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Picture frame urn
July 26, 2021

The picture frame I ordered is perfect. My stepson died and original urn was buried. I found the Perfect Memorials website this urn gave us the opportunity to keep a little peice of him with his father and I. They were helpful when i had a question and the urn came quickly with a nice little plaque.

Date of experience: July 25, 2021
Oregon
1 review
0 helpful votes
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Speedy
July 20, 2021

My purchase was easily completed online. The pendant I ordered was shipped and received quickly.
Thank you

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Inscribed My Dad's Date of Birth Wrong
July 16, 2021

We ordered an urn for my father when he passed (in 2019) and when it arrived it had his date of birth as June 23th, 1951. 23th! How this was even allowed to leave there wearhouse is mind boggling. The urn itself is beautiful, but I wouldn't order from them again based on the lack of quality control.

Date of experience: July 16, 2021
Perfect M. — PerfectMemorials Rep
over a year old

April, We are so very sorry to hear that the engraving arrived like this. With the limited information provided about the order and the age since the order was placed (2 years), I am not able to locate the order in our system to review for you. Generally, when engraving arrives incorrectly we are contacted within 24-48 hours so we can work with you on a resolution. I would like to look into this further to determine if there is anything we can do in terms of a replacement at this time. Please contact our support team at 1-800-979-8767 or send us a message here on Sitejabber with your order number and we will follow-up accordingly. We are again very sorry to hear this has occurred. We look forward to speaking with you soon.

California
1 review
0 helpful votes
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Beyond Expectations
July 12, 2021

I cannot think of a more beautiful way to honor my mother. From the box to the urn, the quality and care is exceptional. It's so unique, just like mom was. The craftsmanship is delicate but the urn is substantial. Thank you for such an amazing resting place for my mom.

Date of experience: July 11, 2021
North Carolina
1 review
0 helpful votes
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Pet urn
July 12, 2021

The most beautiful resting plc 4 my baby of 12 yrs. He was my support w my illness & best friend. To c the care that went in2 this product helps my healing.

Date of experience: July 10, 2021
Maryland
1 review
0 helpful votes
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I have purchased 2 urns from perfect memorials and they are both beautiful and great materials used for the pieces they have and great customer service.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Cedar urn.
June 27, 2021

BEAUTIFUL CRAFTSMAN, BEAUTIFUL CEDAR WOOD AND GRAIN. QUICK DELIVERY FROM US TO CANADA. OVERAL A NICE ENGRAVING... FROM A 5 STAR TO 10 STARS. THANKYOU!

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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Beautiful
June 26, 2021

I bought the heart urn necklace, it was the perfect size the engraving on it was perfect, it is going to be cherished for years to come. I need another piece and will definitely be going back to the site for it. I would recommend 100%.

Date of experience: June 25, 2021
California
1 review
0 helpful votes
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Quality and care
June 24, 2021

Bought the Urn for my mom who passed away less than a month ago. Didn't like the options at the crematorium so I came home and searched online. I wasn't focused on price but I wasn't looking for a $500 urn. This Urn that I bought is stunning and is beautiful. The cost is less than $100 and yet I feel like it could have sold for more (so glad it doesn't cost more, but still!) the attention to detail is perfect and my dad approves of it as well! So glad I found something that fits my moms personality for a fraction of the cost that I thought it was going to cost.

Date of experience: June 22, 2021
Georgia
1 review
0 helpful votes
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My dad was an avid bowler and the bowling urn that I ordered for him was truly perfect! It arrived on time and the design was absolutely stunning.

Date of experience: June 22, 2021
Georgia
1 review
0 helpful votes
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Great company with great customer service and attention to detail. My plaque was perfect and I highly recommend them for any memorial need!

Date of experience: June 13, 2021
Florida
1 review
1 helpful vote
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Exactly what we needed!
June 14, 2021

We found a navy velvet rectangular "inside the urn" bag. We measured, and it fits perfectly in the bottom of the burled Thuya wood box that we ordered from Morocco. We had the bag embroidered and Perfect Memorials did a beautiful job! In the upper "jewelry tray" we placed Dad's ring, prayer card, photo
And Medallion from his Alma Mater. We're thankful that Perfect Memorials had so many lovely and dignified options to choose for our very special tribute to a very special man.

Date of experience: June 12, 2021

From the business

Since 2001 families have chosen Perfect Memorials for their unique memorial products. Now we have the largest online selection and are most trusted online.


perfectmemorials.com
Eden Prairie, Minnesota, United States
+204
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