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PerfectMemorials Reviews Summary
PerfectMemorials has a rating of 3.5 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home and timely manner. PerfectMemorials ranks 3rd among Funeral sites.
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The necklace was exactly what I wanted so I can cherish my loved one. The purchase was easy and the shipping was quick. Thank you. I would recommend.
I was treated with compassion and respect. When I realized there was a typo on my urn I called and they expedited a replacement urn. The urn is beautiful.
Hi Toni, thank you for a wonderful review. We are thrilled that you're pleased with your order; our customers' experience and satisfaction is our top priority! Please reach out if we can be of any further assistance in the future. Thank you. - The Perfect Memorials Team
Gorgeous necklace for my sister's ashes to carry with me. She deserves the best.
Great service and representatives; easy to order & track.
As you can see from my photos of the pendant and chain, it's a nice size, and the chain is not chunky but fitting for such a pretty pendant. This necklace is loved for many reasons!
Will order from Perfect Memorials again.
True 5 stars!
Dear Melodie, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. – The Perfect Memorials Team
Honestly the best customer service I have had in years. You don't realize what real customer service is until you receive it. Truly a breath of fresh air. Thank you
Thank you so much Aaron! It fills us with pride to know that our service and mission is valued by our community. We strive to help families heal & cope with loss every day. – The Perfect Memorials Team
Words can't describe the beauty and color of this urn... It was more then I expected... we finally put my mother in law in her final resting place
Hello Stacy, feedback like yours is very valuable to us. It helps us continue to provide service to help families heal & cope with loss. – The Perfect Memorials Team
We are in possession of a meaningful memento from the wreckage of a church destroyed by a deadly tornado in 1990. We will display the item with and identifying plaque done by Perfect Memorials.
They help us to chose a design and in the wording used. It is a great feeling to be able to help to remember this traumatic day.
The web site is very easy to use. The urn's are absolutely beautiful! Mrs. Robin, the customer service lady is just a doll and was so very helpful with all of my questions! I ordered the Large Deer Urn on Monday and received it on Saturday of the same week, so the speed of the service is outstanding as well. Thank y'all for being such a wonderful company to help families in their time of loss.
Dear April, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. – The Perfect Memorials Team
Like the title says spoke with a rep about custom urns and she was just rude and couldn't direct me in the right direction on their website. I would avoid this place!
Thank you for your feedback. I am so very sorry to hear this is the experience you had with our team. We do not take this lightly and we have spoken with our customer support team internally. We don't wish the need for a memorial product again in the future but if you do we hope you would consider reaching out so we can be of better service. Thank you.
PerfectMemorials did a wonderful job with the urn we ordered. I ordered it one afternoon and it was on my doorstep the following morning! Every detail was exactly right, and even the funeral home I took it to for my friend's remains remarked how lovely it was.
Our beloved cat Midnight recently passed away and this lovely urn was a perfect memorial to her. It even had a spot where I could include her photo.
We had to purchase a urn for my son who passed away very suddenly. My daughter found this site and we started looking. They have a great selection to chose from and the one we picked and had engraved was just beautiful. Delivery was as promised within 6 to 7 days. Very happy with our choice and price was also very reasonable.
Thanks Sharon
A beautiful way to remember a loved one. My father passed away on May 6,2022 and we had to search for an urn to hold his ashes, but nothing made sense until we found Perfect Memorials. It's really the only thing that has helped us through this. The quality and design is beautiful and we truly appreciate that we were able to engrave the oak box. We also purchased the red velvet bag for inside and this has helped us to feel that dads remains have been treated with love, care and respect. In addition, being able to add a quote dad would say is a friendly reminder that he is always with us.
Thank you from our family.
I wanted to have something to memorialize my best friend of 12 years. I saw this and instantly new I wanted it. When I received it, it was better than the pictures I saw or took. I miss my pup, but with this I feel as though her memory is forever honored and cherished.
I was very satisfied with the urn i had purchased and the way they had done everything perfectly. I would order from then again.
It is a hard time for our family but they have the perfect urn that represents our loved one. We received it do quickly. Thank you
Our 3 year old puppy died unexpectedly and it is a huge loss. He was a Cavachon. After looking at the memorials, I found the Bichon memorial-it looked just like our Chaz. I bought it and was so thankful they offered quality sayings. We received the memorial and today we picked up Chaz's ashes. They fit perfectly. I'm thrilled he will be on display so beautifully.
I chose to have it Engraved. Fabulous job. I Highly recommend this company!
Blessed beautiful piece, quality absolutely above expected. Everyone that has seen it was pleasantly surprised on how unique it is
Beautiful ornaments made by y'all. I'm very satisfied. It's also got here in a timely manner. Awesome job!
When my husband passed away, I wanted a special urn for his ashes. He had coached youth sports, with his expertise being basketball, for over 70 years consecutively. Started Googling and found Perfect Memorials and the perfect basketball urn popped up. It was incredibly easy to add his details and what arrived within a week was beautiful. It completely exceeded my expectations. They have a huge variety of choices and I highly recommend them if you are looking for something special for your someone special.
The site was easy to use and I loved the pictures they showed of the products, it really helped me choose the right style and color. Everything came well packaged. You could tell they took extra care to make sure things arrived safely. The product itself is so beautiful and well made. I'm so happy with my purchase for our boxer Chloe
From the business
Since 2001 families have chosen Perfect Memorials for their unique memorial products. Now we have the largest online selection and are most trusted online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Larry, thank you so much for taking the time to leave this review. We're grateful to have been able to help out in memorializing your loved one. Please reach out if we can be of any further assistance in the future. Thank you. - The Perfect Memorials Team