PerfectMemorialsReviews 482

I placed my first order with Perfect Memorials on 06/14/14 after my dog passed away. She was such a big part of our family that it hit us hard. I ordered 3 Round Stainless Steel Urn Pendants. They arrived in 3 days, and It helped me and my 2 daughters to feel close to our dog during our grief.
On 11/20/14 I ordered full photo, heart porcelain ornaments, 5 pack. They arrived in 5 days. We hang one on the Christmas tree, and we each have one to keep all year round.
On 12/09/15, my other dog died. I ordered full photo heart porcelain ornaments, 5 pack to honor and remember him. They arrived in 5 days. Unfortunately, the picture I sent with my order, had serious 'yellow eye' effect. When I got my ornaments, it looked like my dog was a demon dog. I called customer service, and was absolutely floored when they said, if I sent them another picture, they would re-do my order at no charge, and ship it over-night, at no charge. UNBELIEVABLE!
These people are the most compassionate, understanding people I have ever ordered from. So I have decided to re-order my ornaments, but I will pay the full price, as I feel it was my fault for sending a poor quality picture.
I want to see this company succeed, because they are, by far, the best company I have ever done business with. Just amazing... I'd give them a million stars if I could.