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PerfectMemorials

3.5

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PerfectMemorials Reviews Summary

PerfectMemorials has a rating of 3.5 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home and timely manner. PerfectMemorials ranks 3rd among Funeral sites.

service
91
value
100
shipping
99
returns
22
quality
98

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New York
3 reviews
0 helpful votes
Follow CRAIG B.
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This was a gift for a dear friend who recently lost her butterfly pendant she had for over 40 years. Beautiful design and size, plus it comes with a very nice chain. Highly recommend.

Date of experience: March 10, 2020
Illinois
1 review
0 helpful votes
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Urn Pendant
March 11, 2020

This was the final piece of my cremation arrangements, it's just perfect and fits my sense of humor.

Date of experience: March 10, 2020
Minnesota
1 review
0 helpful votes
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Midnight Blue Sfera
March 10, 2020

It's perfect for Khyla - beautiful and strong. She would have loved it as it is blue and has a butterfly on it.

Date of experience: March 9, 2020
Texas
1 review
0 helpful votes
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A bit insensitive
March 7, 2020

Do I want a gift receipt with my Urn? You're kidding. Do I want 10% of my next order? Well hopefully I don't need an urn for anyone anytime soon. You need some new marketing within your company.

Date of experience: March 6, 2020
Perfect M. — PerfectMemorials Rep
over a year old

Thank you for your order and feedback. We are very sorry that the materials included with your order were perceived in this way. It is never our intention to ever wish anyone ill will now or in the future. Losing someone you love is a very serious matter and grief hits everyone differently. The order slip included in your order is not meant as a gift receipt, it is however a packing slip that is used to complete your order before it is shipped to you. It is another way to confirm that all the items purchased are included. Additionally, the coupon that is included is intended for additional memorial items that many purchase after a service occurs. These could include photo frames or photo engraved plaques, jewelry, tear bottles, outdoor garden stones, etc. Again, it is never our intention to provide the impression that we hope for another need for an urn. We are very sorry that message was conveyed in those materials to you. If you should have any questions or further concerns please contact us at 1-800-979-8767 or [email protected], we're happy to help.

Illinois
1 review
0 helpful votes
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Half sun
March 8, 2020

I purchased this item for my dad. My mom passed away and when I saw this I just thought "how perfect" half a sun for the half still here. Hoping it brings him some sunshine. It's very beautiful. Bigger than I expected. Overall happy with my purchase!

Date of experience: March 6, 2020
Georgia
1 review
0 helpful votes
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Cowboy uren
March 6, 2020

It is perfect for our beloved Jake... thank you. He was a cowboy & this was perfect for his ashes. Thank you again...

Date of experience: March 5, 2020
Germany
1 review
0 helpful votes
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I love it!
March 5, 2020

I love the inscription plaque. My whole experience was good! Ordering process was quick and easy. Definitely would recommend this company to friends and family.

Date of experience: March 4, 2020
New York
1 review
0 helpful votes
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Perfect!
March 5, 2020

It was exactly what I was looking for and it arrived faster than expected. You will need 2 people to put your loved ones ashes in. The funnel is paper and someone will have to hold the necklace while someone else holds the funnel and puts ashes in.

Date of experience: March 4, 2020
California
1 review
0 helpful votes
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Last minute
March 5, 2020

I had a week to get everything done for my grandmas memorial service. I purchased her urn online on Sunday hoping it would make it on time by the following Saturday. I didn't receive a confirmation email so I had called the number listed on the website. I spoke with an associate and she mentioned that it may have gone to spam. We also talked about if my urn would arrive on time & it wasn't going to! So she advised me to purchase the faster shipping & the urn arrived the next day. I'm so glad I didn't receive an initial email because then I wouldn't have been inclined to call customer service, there for, I wouldn't have updated the shipping. The associate was nice & helpful, the urn arrived quickly & it was beautiful. I hope I don't have to purchase another urn soon but if I do then I will definitely use Perfect memorials.

Date of experience: March 4, 2020
Missouri
1 review
0 helpful votes
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Beautiful Engraving
March 5, 2020

Was easy to order and received quickly. Product great quality and engraved perfectly. My Aunt was cremated and her ashes were buried with her husband and cemetery will not let another stone be added. So this way we will be able to mark her grave simply but beautifully.

Date of experience: March 4, 2020
New York
1 review
0 helpful votes
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Awesome
March 4, 2020

I received exactly what I wanted when it said it would be delivered excellent job would definitely return again...

Date of experience: March 3, 2020
California
1 review
0 helpful votes
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The fact that my dad passed away on 2/19/20 still isn't real to me, i'm not sure how long it will feel this way but it hasn't changed.
Ordering this necklace gave me butterflies i was so excited. I'm so happy i get to hold him so close to my heart. (you have to let the glue dry for 24 hours so be prepared to not wear it for that following day) I hope to get the Large teddy bear urn in the near future. A big thank you to perfect memorials.

Date of experience: March 2, 2020
California
1 review
0 helpful votes
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Wonderful Urn!
March 3, 2020

I bought a weeping angel urn for my mother's ashes, as she was in love with the statue when seen at a family cemetery. I could not LOVE this urn more! It's absolutely fabulous! The detail is exquisite and the angel has a very detailed face/body! The color is perfect! I know there is a person on here who says it was too green... well I'm here to say it's not it's perfect!

Date of experience: March 2, 2020
Illinois
1 review
0 helpful votes
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Very happy with it
March 3, 2020

I bought this to carry my dad's ashes with me and I love it. A nice delicate and understated way to keep him close.

Date of experience: March 2, 2020
New York
1 review
0 helpful votes
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Urn
March 1, 2020

All I can say is beautiful! I read all the reviews and thought I would try. They were all good. When I recieved my urn I cried. It is beautiful better than I thought. Would highly recommend this company.

Date of experience: February 28, 2020
Georgia
1 review
0 helpful votes
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Exceeded my expectations
February 28, 2020

The site was very user friendly. The display on site were the exact same when received. This was a very difficult time for me and as I browsed the site I was able to find the perfect urn and design to fit my father's legacy.

Date of experience: February 27, 2020
Illinois
1 review
0 helpful votes
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The size of this is perfect for my home and decor not to large but not tiny either. I added pictures to show the true color cuz the online photos don't show how red/maroon it truly is but I love it. The detail and the engraving was all perfect. I received it within days of ordering. Highly recommended and will use them again.

Date of experience: February 26, 2020
Michigan
1 review
1 helpful vote
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Urns for my mother
February 25, 2020

The urns were reasonably priced, and are absolutely beautiful. Good quality materials, and they arrived quicker than expected. I even received a phone call to make sure I received the example of the engraving. 10/10 would recommend

Date of experience: February 25, 2020
New York
1 review
0 helpful votes
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Great products, I ordered my husband's urn with a motorcycle on top with picture of my husband along saying & dates on front. Back has a poem. I also ordered 5 necklaces with charms. I received everything in a timely manner. Very friendly, helpful & polit workers. (It's not put together yet)

Date of experience: February 24, 2020
Georgia
1 review
0 helpful votes
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I ordered an urn and was very satisfied. I ordered a cremation necklace secondly. I was a little dissapointed. The engraving on front you can hardly see. I had extra engraving done on back which is very clear. 8 glued it as direction's read. After a day it is loose again. I am afraid to wear it because I don't wan't to lose my dad's ashes. Other than that it was a beautiful piece. Wish I had ordered a different one where you could see the engraving on front. I still adore this company. I will order again... The engraving show's it to be very clear but it's not..

Date of experience: February 18, 2020

From the business

Since 2001 families have chosen Perfect Memorials for their unique memorial products. Now we have the largest online selection and are most trusted online.


perfectmemorials.com
Eden Prairie, Minnesota, United States
+204
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