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Pelican Parts Reviews Summary
Pelican Parts has a rating of 3.6 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pelican Parts most frequently mention and customer service. Pelican Parts ranks 51st among Auto Parts sites.
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Order multiple parts from Pelican Parts, I paid with my credit card, they have to go through a stupid verification process which delay the shipping, then I placed a new order, again, even though I was a returning customer and I was in their system they took me to another verification process this time with paypal, they messed up the order, it took over a week for the shipping. The customer service is from a banana republic type of business, don't trust these people. Try other places for your parts, Turnermotorsports, BMWfans, ebay, BMPdesign and so many more, by far better in prices and service than this wacky thing. The struggling of buying from these people is not worth it.
Very good option if you are searching for a foreign car part. I have been ordering items from them at least a few times per year for several years now and have no complaints. Excellent selection, fairly responsive customer service and competitive prices.
From the business
Pelican Parts is THE destination for automotive enthusiasts seeking an engaging experience to fulfill their automotive pursuits. As the leading source of car parts for the European automobile industry, including Porsche, BMW, Mercedes Benz, Volkswagen, Audi, Saab, Volvo and Mini, we are committed to providing our customers with everything they need for their car project, including parts, accessories, technical resources and community.
• We offer the most extensive and competitively priced selection of Genuine, OEM and aftermarket parts in the industry with over a million part numbers to help with maintenance, upgrades and hard-to-find parts.
• We provide a comprehensive selection of accessories including specialty gifts like keychains, posters and other fun stuff, car care, interior/exterior style finishes, garage gadgets, and thousands of tools.
• We produce and manage thousands of “how to” tech articles to help the DIY (do-it-yourself) enthusiast with thei...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members