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From the business
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
PDFSimpli Reviews Summary
PDFSimpli has a rating of 3.3 stars from 2,205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.
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Hi,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent Juan provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF Simpli
Lorsque je lui ai exposé mon problème elle a sur vérifier et me dire ce qu'il en était. Ce fut une belle expérience client pour moi. Je la remercie
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que votre expérience avec PDFSimpli vous a été positive, comme en témoigne votre note de 5 étoiles. Merci beaucoup!
Cordialement,
PDF Simpli
I was billed as a corporate user instead of as a single user... Luna helped sort me out!
Hello,
Thank you very much for your 5-star review and for sharing your experience with us. We’re delighted to hear that the situation was resolved and that Luna was able to assist you effectively.
We understand how confusing billing issues can be, especially when an account is mistakenly billed under the wrong plan type. Our team works hard to review these cases carefully and ensure that each customer is correctly set up based on their intended use. It’s great to know that Luna provided clear guidance and helped sort everything out for you.
If you ever have questions in the future regarding your account, billing, or any of our tools, please don’t hesitate to reach out. You can contact us anytime at [email protected]
or by phone at 1-844-898-1076. We’re always happy to help.
Thank you again for your kind words and for choosing PDFSimpli.
Best regards,
PDFSimpli
Because i cancelled it instead of them, even though i cancelled the same day it "renewed"
Hello,
Thank you for sharing your feedback. We’re sorry for the frustration this situation has caused and appreciate the opportunity to clarify.
When a trial or subscription is canceled before the renewal date, the account will not renew. However, if the cancellation is completed after the renewal has already been processed—even on the same day—the system may have already applied the charge automatically. This can understandably feel unexpected.
That said, we certainly want to review your case in detail and help resolve this as fairly and quickly as possible. Please contact our support team at [email protected]
or call us at 1-844-898-1076, and include your account details so we can investigate the timing of the cancellation and billing.
We value your feedback, as it helps us improve both our communication and overall user experience.
Best regards,
PDFSimpli
My problem was solved with the precious help from Jairo.
Hello,
Thank you for your positive review! We’re very glad to hear that your issue was successfully resolved with the help of Jairo. Providing clear, effective, and timely support is something we strive for, and it’s great to know that your experience reflected that.
If you ever need further assistance or have any questions, please feel free to contact us at [email protected]
or 1-844-898-1076. We’re always happy to help.
Best regards,
PDFSimpli
I had a problem with my billing and the customer service was super supportive and helpful. Quick, easy solution right after the 3rd message! Perfect customer support! Thank you guys!
Hello,
Thank you for your wonderful review! We are very pleased to hear that our customer service team was able to resolve your billing issue quickly and efficiently. Providing fast, clear, and supportive assistance is a top priority for us, and it is great to know that your experience reflected that.
If you ever need help again or have any questions in the future, please feel free to reach out to us at [email protected]
or 1-844-898-1076. We’re always here to support you.
Best regards,
PDFSimpli
Juan the support representative assisted me quickly and resolved my issue.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Helped the company I was with find a plan that worked great for them and their needs. I appreciate the professionalism!
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I downloaded the trial & paid $1.95. It did not work for me. So I canceled prior to the charge. But they still charged my card $49.95. I contacted them via chat bot. I explained what happened & they refunded me $45 of the $45.95. Evidently this service is mostly for businesses. The chat bot was very helpful.
Hi there,
Thank you for sharing your feedback. We’re glad to hear our support team was able to assist you promptly and that you found the chat experience helpful.
To clarify, the charge occurred because the subscription was still active at the time of renewal. Our system only renews when a trial hasn’t been canceled beforehand, and all pricing and renewal details are shown clearly during sign-up. That said, we understand how easy it is to overlook a renewal date, and we’re happy our team was able to provide a refund to resolve the situation for you.
If you ever need help in the future or have any additional questions about your account, please feel free to contact us at [email protected]. We're always here to help.
Thank you again for your feedback.
The customer support I received was incredibly helpful and professional. They resolved my problem efficiently.
Hi,
Thank you for sharing your experience! We’re delighted to hear that our customer support team was able to assist you promptly and professionally.
Your feedback is greatly appreciated and encourages us to keep delivering efficient and helpful service. We look forward to supporting you again in the future!
Best regards,
PDF Simpli
The assistance and processing the refund was so quickly.
Hi,
Thank you so much for your 5-star review! We’re thrilled to hear that our team was able to assist you quickly and make the refund process smooth.
Your kind words mean a lot to us and motivate us to continue providing excellent support. We look forward to helping you again whenever you need it!
Best regards,
PDF Simpli
Good experience - the agent - customer support, wonderful and kind!
Hi,
We truly appreciate you taking the time to share your experience with PDFSimpli! It’s wonderful to hear that our team was able to assist you effectively.
Your feedback means a lot to us and motivates our team to keep providing top-notch service. We’re always striving to make your experience even better and your input helps us achieve that.
Thank you again for choosing PDFSimpli. We look forward to assisting you with your future needs!
Warm regards,
PDF Simpli
I was accidentally charged as the premium user while i was a single user. Luna was professional and very friendly.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
They will offered a great price at the beginning with a subscription behind as a ghost. DO NOT BUY IT. They will charge even more of what they say at the start point without your consent. When you request a cancellation they will tell you everything was told at the beginning of the purchase. Not true, it only says at 14 days trial and pay for the first service as I did.
Hi,
We’re sorry to hear about your experience and appreciate the opportunity to clarify.
PDFSimpli offers a trial period, during which the subscription terms — including the automatic renewal and pricing — are clearly disclosed in the Terms & Conditions and in the confirmation email sent at sign-up. If the trial isn’t canceled before it ends, the account automatically transitions into a paid subscription.
We understand that subscription models can be confusing, and we always encourage customers to review the terms carefully and verify their emails. If you ever have questions about billing or want to explore other plans, our team is happy to assist — please contact us at [email protected].
PDFSimpli
Charged me when I should NOT have been charged. I had to cancel my card and get a new one because of PDF Simplifi.
Hello,
We’d like to clarify how our billing process works. When you signed up, you began a 14-day trial that automatically converts into the standard $49.95 monthly subscription unless canceled within that trial period. Since no cancellation was made during those 14 days, the subscription remained active and charges occurred as outlined in the terms presented at sign-up. We also sent a payment receipt to your email on the day you signed up, which included the agreed terms, in case you did not review them during sign-up.
It’s important to note that no charges are ever made “unknowingly.” Payment details must be entered and confirmed by the user before activating the trial, and the terms—including the monthly fee—are clearly disclosed. In addition, we also offer a free option where documents can be received after 24 hours free of charge.
Finally, there is never any need to cancel or replace your card. Subscriptions can be managed and canceled directly through your account settings at any time, or with assistance from our support team, who are always available to help ensure your request is processed quickly and smoothly.
Support's Email: [email protected]
Sincerely,
PDF Simpli
Rey was extremely patient with me as I am elderly and not tech savvy. Wanted comps to know!
Hi,
Thank you for the 5 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
I was able to refund original charge and create a new plan with representative. The representative was understanding, patient and was able to offer an acceptable offer.
Hi,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF Simpli
I called to cancel the initial plan but Alexander Lambis, the rep, gave me a better price since it is only me using PDFSimpli for e-sign. I got a much better price. I will try it out for a month and see how it goes but the rep answered the phone quickly and helped me out. Thank you Alexander!
Hi,
Thank you so much for sharing your experience with us! We’re glad to hear that Alexander was able to assist you quickly and provide a plan that better fits your needs. We’ll be sure to pass along your kind words to him.
We hope you enjoy trying out the e-sign feature this month, and we’re always here if you have any questions or need support along the way.
Thanks again for choosing PDFSimpli!
Best regards,
The PDFSimpli Team
I accessed this service to convert 1 document. I was in a high-stress situation, so some responsibility could be laid with my frame of mind. I thought I was paying a one-off fee (of £1.95) for 14 days' access. However, somehow I'd missed the very small print that I was in fact signing up to a £49.95 monthly subscription. To make matters worse, I did not receive an email to acknowledge that I had subscribed, so I was unaware untuiol the payment left my PayPal account. I emailed PDFSimpli, and they did not offer any refund. SO I had to contact my bank and PayPal, which took a considerable amount of time and effort. To put things right PDFSimpli could have easily refunded me, but chose not to; it was obvious from my 'account' activity I used it once and never revisited the site. I won't be recommending this service to anyone.
Hi,
Thank you for sharing your experience with us, and we truly understand how frustrating this situation must have felt. We’d like to clarify a few points to help resolve this matter.
When you signed up, an email confirmation was automatically sent to the address provided at checkout, clearly outlining the subscription details, including the auto-renewal terms. For your convenience, we’ve taken the liberty of forwarding a copy of that confirmation to you so you can review it.
Our service is subscription-based, and charges are not determined by usage. Customers are required to cancel their subscription before the renewal date to avoid additional charges. Refunds are not withheld because of lack of usage — they need to be explicitly requested.
In your case, since the cancellation was done directly through PayPal, that action blocked our access to your account, which prevents us from processing any refund directly. If you would like to move forward with a refund, the next step is to contact PayPal to drop the dispute and reinstate communication between your PayPal account and our billing system. Once that is done, please email us at [email protected] letting us know the account has been restored, and our support team will gladly assist with processing a refund.
If you had already submitted a refund request to us directly, our team would have attempted to process it and informed you whether it was successful or if additional steps with PayPal were required.
We hope this clarifies the process, and we’re here to help ensure this gets resolved as smoothly as possible.
Best regards,
The PDFSimpli Team
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Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli