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Payne Glasses

4.1

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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976

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61,644 reviews

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District of Columbia
1 review
0 helpful votes
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Satisfied
January 7, 2021

My first order said it was delivered I never received it. After the shipping company declared mg package lost, my order was remade immediately. I had my glasses in a week n a half. Super happy with great prices.

Date of experience: January 7, 2021
Utah
2 reviews
0 helpful votes
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I don't know where the original error was, with me or with them, but my first pair of glasses didn't work out, but they re-did them, even let me choose different frames, and now they are perfect. The customer service was exceptional.

Date of experience: January 6, 2021
Illinois
1 review
0 helpful votes
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Great customer service
January 6, 2021

First pair wasn't quite right. Via emails, calls and consultation with fellow staffers, customer service rep provided me with a second pair that was perfect -- at roughly 1/10th the cost of my traditionally-purchased glasses.

Date of experience: January 6, 2021
Utah
1 review
0 helpful votes
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Great glasses for a great price.
January 3, 2021

My 6 year old boy goes through glasses like crazy but these frames and lenses have been very impressive. They have held up really well and I will continue to purchase his glasses through Payne Glasses.

Date of experience: January 3, 2021
Arkansas
1 review
0 helpful votes
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FUN, FUN, FUN
January 3, 2021

Ordered large, square-framed glasses just for fun. Super easy to order, arrived quickly, and LOVE them!

Date of experience: January 3, 2021
Oregon
1 review
0 helpful votes
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Nice Glasses and good Price
January 3, 2021

I got them fast and could buy 4 pair for what the price was at the eye doctor

Date of experience: January 3, 2021
New York
1 review
0 helpful votes
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Good quality with affordable price
January 3, 2021

I am pleased with my pare of glasses. Despite being so affordable the quality of both frame and glasses are pretty good. It's unbelievable I was able to get UV protection, antireflection and scratch resistance with such a low price. I hope it will last long.

Date of experience: January 2, 2021
Kansas
1 review
0 helpful votes
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BEST GLASSES ANYWHERE!
January 30, 2021

Your web page is sometimes frustrating. But everything else is WONDEFUL!
YOU KEEP MY PRESCRIPTION ON FILE... I JUST PICK OUT THE GLASSES FROM YOUR MANY CHOICES...!
I RECENTLY ORDERED 2 PAIR AND I LOVE THEM BOTH!
THE GLASSES COME IN A SAFE CONTAINER. WITH A CASE AND CLEANER!
IT IS ALITTLE LIKE CHRISTMAS WHEN I GET MY GLASSES...
I NEVER QUITE KNOW WHAT THEY WILL BE LIKE... ESPECIALLY ON ME!
I AM SO THRILLED TO HAVE FOUND PAYNE GLASSES... IT IS FOR SURE I WILL BE ORDERING MORE FROM YOU!

Payne Glasses attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2020
Virginia
1 review
0 helpful votes
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Can't go wrong!
December 31, 2020

I love my payne purchases. Great prices & cute frames. I have purchased 8 pairs of glasses this year & love them all! I can see clear & be fashionable!

Date of experience: December 31, 2020
Georgia
1 review
0 helpful votes
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GREAT EXPERIENCE
December 31, 2020

I love the purchase of glasses from Payne. I order for my 4 year old, reorder and reorder with no hassle because she can't keep up with them. Very prompt with order, and affordable. Glad I chose this company.

Date of experience: December 31, 2020
California
1 review
0 helpful votes
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Had a very old credit that I had not used- rep re issued it! Thank you!

Date of experience: December 30, 2020
California
1 review
0 helpful votes
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New pair of glasses
December 30, 2020

I change my mind on pair glasses, contact customer service and make the change with no problem. All my experience with Payne have been outstanding. Love everything about them. Thank you,

Date of experience: December 30, 2020
Tennessee
1 review
0 helpful votes
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New glasses
December 30, 2020

Very easy and very good prices. The experience was excellent and I have since ordered two additional pairs.

Date of experience: December 30, 2020
Indiana
1 review
0 helpful votes
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Fast expedited shipping
December 30, 2020

Glasses were made well, looked great. Shipping was quite fast (fastest shipping option)

Date of experience: December 30, 2020
Florida
1 review
2 helpful votes
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Great buy!
December 30, 2020

I have ordered 3 pairs of glasses from Payne. All have been very satisfactory. The only problem I have with all three is that they want to fall off when I bend over. No matter though, considering the price for these from Payne or having them made through an optometrist office, they are worth every penny! As far as vision, they seem to be just right. I will continue to order from Payne.

Date of experience: December 30, 2020
Maryland
1 review
0 helpful votes
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Great price
December 29, 2020

Great fit and prescription was perfect. Eye Dr office wanted me to pay over $700 and at Payne it was less than $100 which is my insurance cap, so it cost me nothing for my no line bifocals.

Date of experience: December 29, 2020
Arizona
1 review
0 helpful votes
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Another great experience with Payne
December 29, 2020

Absolutely flawless service combined with an excellent product defines Payne Glasses. They stand out as a company that prides itself on service and VALUE. Truly a throwback to the good old days of customer service. Thanks again

Date of experience: December 29, 2020
Washington
1 review
0 helpful votes
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Good product and a very good price
December 29, 2020

This is my second pair, i have gotten my wifes's and my mother inlaw glasses from Paynes. We have had no promblems with any. I will continue to get my glasses from Payne

Date of experience: December 29, 2020
California
1 review
0 helpful votes
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Very happy with my new glasses
December 29, 2020

Your website was easy to use. The frames are fashionable and on trend and the lens prices are so very affordable. I have purchased 2 pairs now and I am very happy with the quality of both.

Date of experience: December 29, 2020
Idaho
1 review
0 helpful votes
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Second Order - Another Great Choice
December 28, 2020

Just received my second order from Payne Glasses. Love my frames! They fit perfectly and make my vision perfect, which is always a concern with progressives. I will never go anywhere else for my glasses from now on. Value, selection, and quality!

Date of experience: December 28, 2020

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349
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