Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Payne Glasses

Payne Glasses

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Payne Glasses?
grey stargrey stargrey stargrey stargrey star

Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976

Instant Feedback

61,644 reviews

We monitor reviews for authenticity

West Virginia
2 reviews
0 helpful votes
Follow Judith A.
Unfollow Judith A.
Share Review
Report Review

10 on a scale of 1 to 10!
December 27, 2020

I wear them every day for the computer, reading, out in the sun and all of them for "fashion". I collect them for fun and because they are an accessory just like jewelry. I will be ordering more in the future I am sure. Thank you so much for terrific glasses at a terrific price, and for providing flair and fashion and fun!

Date of experience: December 27, 2020
New York
1 review
0 helpful votes
Follow Maryann Z.
Unfollow Maryann Z.
Share Review
Report Review

Only place I will buy from
December 27, 2020

Quick and the glasses are great. Allows me to have different pairs and affordable prices!

Date of experience: December 27, 2020
Oklahoma
1 review
0 helpful votes
Follow Liz H.
Unfollow Liz H.
Share Review
Report Review

Love it
December 27, 2020

Faster than expected shipping. Great prices. The quality is hit or miss but for the price you couldn't ask for anything better. I bought 3 pairs, one pair has a lens that will pop out if dropped. But I can pop it back in and go on. I love them either way.

Date of experience: December 26, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow melody Q.
Unfollow melody Q.
Share Review
Report Review

Love them
December 26, 2020

This is my 4th pair from payne glasses and every one is amazing! Great frames and wonderful quality lenses for a great prices!

Date of experience: December 26, 2020
North Carolina
1 review
0 helpful votes
Follow Shepherd Q.
Unfollow Shepherd Q.
Share Review
Report Review

Satifsied Customer
December 24, 2020

I ordered a pair of glasses, and the size appeared different than advertised. I called Payne and they immediately gave me a full credit to use toward a replacement pair..

Date of experience: December 24, 2020
Ohio
1 review
0 helpful votes
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

Great value
December 24, 2020

I wear progressives... Great quality and inexpensive.

Date of experience: December 24, 2020
Iowa
1 review
0 helpful votes
Follow Renee B.
Unfollow Renee B.
Share Review
Report Review

Great glasses
December 24, 2020

I was skeptical buying glasses on line especially progressives. Payne glasses did a amazing job! I was very satisfied with the product and will never pay 600.00 for glasses again

Date of experience: December 24, 2020
Oregon
1 review
0 helpful votes
Follow Eve P.
Unfollow Eve P.
Share Review
Report Review

Glasses
December 24, 2020

The glasses fit remarkable well. The quality of the glasses was surprisingly really great, and the price unbelievable and unbeatable!

Date of experience: December 23, 2020
California
1 review
0 helpful votes
Follow Lilibeth J.
Unfollow Lilibeth J.
Share Review
Report Review

Great fitting glasses
December 24, 2020

This came with good quality lenses, perfect fit, frame is so light. I am very happy with my purchase.

Date of experience: December 23, 2020
Tennessee
1 review
0 helpful votes
Follow Rebecca F.
Unfollow Rebecca F.
Share Review
Report Review

Great Look Great Value
December 24, 2020

I'm so in love with my buys! Two complete pairs of prescription glasses delivered quickly for $15. You can't find a better deal anywhere!

Date of experience: December 23, 2020
Michigan
2 reviews
0 helpful votes
Follow Shawn Z.
Unfollow Shawn Z.
Share Review
Report Review

Great service and glasses
December 24, 2020

My experience was simple and easy. I received my glasses on time and they look great on me!

Date of experience: December 23, 2020
Georgia
2 reviews
0 helpful votes
Follow Julia Y.
Unfollow Julia Y.
Share Review
Report Review

Great Glasses
December 23, 2020

I have ordered form Payne several times. Always on time and fit perfectly.

Date of experience: December 23, 2020
Delaware
1 review
0 helpful votes
Follow Yvonne P.
Unfollow Yvonne P.
Share Review
Report Review

Satisfied customer
December 23, 2020

Excellent customer service. Beautiful well made glasses. Have recommended to family and friends. Will order again

Date of experience: December 23, 2020
New Jersey
1 review
0 helpful votes
Follow Sandra J.
Unfollow Sandra J.
Share Review
Report Review

Great
December 23, 2020

My son is 6 years old and loses and/or breaks glasses often. I get him several pair per year and they are of great quality at a great price.

Date of experience: December 23, 2020
Florida
1 review
0 helpful votes
Follow Sue E.
Unfollow Sue E.
Share Review
Report Review

Quick replacement of faulty frame
December 23, 2020

Lens popped from the frame of new glasses while outside at night. Payne promptly replaced the purchase with a frame that was sturdier and better match for the lens. Customer service was easy and responsive.

Date of experience: December 23, 2020
Pennsylvania
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Payne glasses
December 23, 2020

This is my 4th or 5th glasses from Payne and I could not have been happier, for the prices and quality

Date of experience: December 22, 2020
Arizona
1 review
0 helpful votes
Follow Wayne G.
Unfollow Wayne G.
Share Review
Report Review

Excellent Products and Service
December 23, 2020

Very pleased with the two pairs of glasses that I purchased. I would highly recommend Payne for all your glasses.

Date of experience: December 22, 2020
California
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Easy transaction
December 22, 2020

So easy to browse the site to find just the frames I want and place my order. My new sunglasses are perfect.

Date of experience: December 22, 2020
New York
2 reviews
0 helpful votes
Follow Vivian H.
Unfollow Vivian H.
Share Review
Report Review

Great job
December 22, 2020

Site is easy to navigate, the glasses came faster than we expected.

Date of experience: December 22, 2020
Iowa
2 reviews
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Quick service? Really?
January 21, 2021

Yes, the selection is impressive. Yes, the prices are reasonable. And yes, the ordering process is easy and straightforward. But 14-21 days to get glasses to me using the postal service? Give me a break. I just paid $3.99 shipping from QVC and received my order in 3 days, during the holiday rush! Where's that offer from Payne? I was notified 12 days ago that my glasses were shipped and there is no sign of them yet. I'm not sure I will go through this process again.

Payne Glasses attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2020

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349
See all photos