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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Very helpful staff. Thank you for great experience.
They keep pestering me to review my experience so here goes. I still haven't got my parts. It took a few days to be marked as "shipped", almost a week to actually leave the facility. Not impressed
I have always had a great experience with partzilla. Partzilla is the good guy Godzilla is the bad guy.
Mostly great I asked for a few decals but didn't get any go ahead try again please
We do apologize for any carrier delays at this time. However, we do show the package is currently transit with USPS and is expected to be delivered by Tuesday, 01/16/24. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
We've had zero issues with Partzilla over the years and they are our "go to source" for all OEM metric parts here at Wicked Bastard Cycles.
If you need a part from here you're gonna wait a while to get it. Slow to get it in the mail and slow getting here. When they charge as much for the shipping as the part cost you would think it'd be a little quicker.
We do apologize for any carrier delays at this time. However, we do show the package is out for delivery today, by the end of the day via USPS. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
Glad they had the past but the shipping cost more than the part.
I ordered a total of four parts. The first two were attached to the actual tracking number. After those parts were delivered my tracking was no longer active. I received one more of the 4 parts I ordered while writing this, that leaves one part unaccounted for and I have no idea where it's at in it's shipping process. Other then that the prices are very fair and they have very good selection of parts. I would order again in the future.
We do apologize for any inconvenience this may have caused. However, I have checked the tracking information on your order and show one package was delivered 01/06 via USPS and the 2nd package was delivered on 01/11/24 via FedEx. If you are missing any items, please reach out to our customer service agents via phone or chat. We hope to hear from you soon.
We do apologize for any carrier delays at this time. However, we do show the package is out for delivery with USPS today, 01/13/24. Expected delivery by the end of the day. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
Very good experience for me, Very good staff members
Had all the items I needed with no out of stock issues. Prices were fair as compared to other vendors. I'll be back again.
I believe. That u need to provide a better tracking experience in order to get a better rating
We do apologize for any carrier delays at this time. However, we do show the package was delivered by USPS on 01/12/24. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
Two of the past 3 times I have issues with my order not having all the parts and paying extra for expedited. Then having to wait almost two weeks because they have to re-ship the parts.
We do apologize for any inconvenience this may have caused you. I have processed a partial shipping fee to be refunded back to your account within 3-5 business days. We hope to do business with you in the future.
Very fast delivery with correct items. Recommend to any ATV owner or mechanic.
And still the parts have not been shipped out. Pretty lame.
We do apologize for any carrier delays at this time. However, the package is currently tracking with USPS. The latest update shows the package is estimated to be delivered by Tuesday, 1/13/24. If the package is not delivered no later than 01/14/24, please reach out to our customer service team. We hope to hear from you soon.
OEM parts, great prices, and fast shipping! Will be back!
After waiting eight months on two simple parts for a Honda 420 we found out they charged our shop for the wrong parts. Had them in stock the whole time, then try to charge us an additional fee after us arguing the facts. They said they would waive the fee and get our parts shipped out immediately after waiting another week we called back they never shipped out the parts and forced us to pay additional fee. They are very unprofessional. They lie and keep charging you more and more money.
We do apologize for any inconvenience this may have caused. However, part number 83555-HP7-A00ZA was originally ordered and then on 12/28 this item was removed from the order to add part 83550-HP5-600ZA. Due to the price difference you were charged an additional $6.41.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We apologize your package is taking longer than expected to deliver. Your package was shipped and picked up by UPS on 1/4. It seems they are having some sortation delays with their Mail Innovations facilities. I have reached out to the carrier for an update. If they are unable to update/deliver your package within 48 hours, please contact customer support for help with a refund or replacement.