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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Perfect! The part is correct and came very quickly.
Partzilla is always excellent to work with when I need to make changes to existing orders! Highly recommended to get your OEM parts!
Part was poorly boxed as a result it came broken, it took 3 days to get a return label and 3 more after that to ship the replacement part. Good prices but customer service has gone down hill!
I did order a part 4/26/24 dont know how it arrive the 4/27/24
I can't say enough about the two people I spoke to that helped me with my order. They were great. Your prices are a bit high, but if that's what it takes to keep great employees than it's worth it.
Paid for expedited shipping. Called and asked lady that answered to please make sure the part got shipped asap. She checked said it was being pulled coming from Atlanta no issues. First update I got showed Part in Utah. Ordered on a Wed did not receive until the following Tues. 1-3 day shipping? Took 6 days
Fast, high-quality and reliable! I advise, recommend, excellent prices
Terrible service at Partzilla. Items listed as in-stock were backordered, poor communication, and broken promises. Avoid!
It was so easy to talk and to the help we can get, very happy with service
Excellent Service Great parts thank you very much all right shopping was great and shipping was fast thank you
Easy fast and reasonably priced. Exactly what was needed.
3rd time I've paid for expedited shipping and they still take almost two days to ship it so it won't show up until day 5 or 6 when it was listed as 1-3 days. Why are you going to offer something you can't deliver unless it's to just pocket the extra shipping costs
Good morning Cortland,
Thank you so much for reaching out to us. I see this order was shipped the same day it was order on 02/01/24 and was set for delivery on 02/03/24, however it was returned to us due to an insufficient address. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
I am happy that I was able to locate air intake parts for my 1981 Yamaha dirt bike.
Real ez to find what you're looking for on the website. Quick shipping.
Best price for the part I was looking for and fast shipping - arrived when expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. It is our goal to offer the absolute best customer service to our customers. If there is anything we can assist you with in the future, please do not hesitate to reach out to us again. We hope to hear from you in the future.