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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Needed new rubber grommets for my fuel tank. They were as advertised and fit well.
Ordered parts paid extra for faster delivery and was 5 days later. Wrong parts so waited another 4 days. So this has not been a good experience for me.
Will definitely use again. They have everything at great prices and fast shipping.
Todo muy bien las piesas llegaron bien y de la mejor calidad todo el servicio
I'm glad these parts are available, and easy to find. Makes me more willing to work on my motorcycle.
Easy order process. I even received 20% off at checkout. Shipped quickly. Part was exactly as advertised.
I would definitely buy from Partzilla again.
The purchases I've made through PartZilla have all been handled professionally and in a well timed manner. The parts are always in great shape and are exactly what I ordered and needed. Looking forward to future purchases with them!
I run a repair facility, and paid for expedited shipping. This did not happen, and I missed the target date I had for the customer. I have another employee, and he had an issue with shipping last week as well.
Thank you for your feedback. We sincerely apologize for the carrier delay. We show a partial refund was issued for the delay on delivery. Please allow 3-5 business days for this to credit back to the original payment method. If we can be of future assistance please reach out to our customer service team.
I have ordered so many parts for my Yamaha v 1100 classic cruiser 2007.every part I ordered was dead on thank you guys
I got the correct part fast in good condition. You can't ask for more than that.
Ordered a taillight bulb for a Honda it came quick and what was expected, 2nd order was for an in stock item a license plate bracket for a Yamaha again it was listed in stock so I purchased it... The next day got an email saying eta changed an would be sent Sept. That was 5 months away from the order date then another email saying it would be here next month and they keep switching around days in the same week on when it's expected to arrive! I woulda appreciated honesty if it was out of stock I wouldn't have ordered the item
Thank you for your feedback. Our availability of in stock items are shown on the website as ships within 24 hours. Any other status, i.e. “One Business Day” or ships in "2 to 3 days" is an estimate of the lead time from the manufacturer, whose location is usually one day shipping from us. Unfortunately, the manufacturers do not provide us with live availability, in an electronic format, that would allow us to better communicate lead time to customers. Product that we do not stock, we order from the manufacturer within one business day of the customer’s order. Our first notification of any delay from the manufacturer is after we have ordered the product from them due to us pre-purchasing the item from the manufacturer to preserve the customer's place in line to receive the item. Once notified of any back order, we adjust the customer’s ETA, and promptly send an email. During this time, the customer has the option to cancel.
I just ordered a drive belt for a Can Am Maverick Trail. Great price and fast shipping. For quickest shipping oder in stock items.
I had a gift code and I needed some items for my motorcycle, so this order was perfectly timed. Thanks for coming through for me!
I had ordered several parts and a drive chain for a motorcycle and when they showed up there was no master link for chain. I replied in a survey that i was disappointed there was no link. I thought that would be the end of it but i received a phone call from a customer service rep who saw my comment and he offered to send me a master link. I was surprised and grateful. I didnt think anyone ever followed up on those reviews. Way to go Partzilla!
I Removed the Old Key Switch and then put the New Key Switch On, And Now my Rhino 🦏 Starts Every Time
Great product, great service. We will definitely make this our new go to place for parts.
Ive bought parts from partzilla for several years and they have allways had what i needed to keep my side by side and atvs going.and their customer service is great!
Had the parts needed, at a reasonable price. Parts shipped and received in timely manner. Thank you.
Yamaha parts in stock and shipped out same day. Yamaha Parts Nation did not have what I needed in stock. Odd?
Ended up with an incorrect part, and Partzilla owned the mistake and went good on everything. Had the replacement part in 2 days and they paid return shipping on the incorrect part. Excellent customer service! Will continue to do business with these folks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We hope to do more business with you in the future. If you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer service team.