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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Partzilla always delivers OEM parts quickly to my front door step and at a fair price. Website is super easy to navigate, make selections & check out. I've never had one part not fit perfectly.
Prices were better than any others, good website to navigate, easy purchase and lightning shipping. I would definitely use them again. Thank you, James Kerr
As always, service is amazing and delivery is fast. Thank you
Quality OEM parts & fast shipping. I have used Partzilla many times & will continue, but u wish they had a wholesale dealer option
Can find most of the parts I'm looking for most of the time. Prices are a little high on some items but if you need it you need it. Shipping is fairly quick.
Parts arrived in just a few days. Everything was correct. Highly recommend.
Indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience
Ordered Speed Control from Partzilla because I was able to verify the application using their website and chat line. Aside from a competitive price, I was confident I ordered the right part. I liked the free shipping and received it quickly! Great experience with Partzilla!
You sent me wrong parts. You got your parts and I'm still waiting...
I ordered the part 04/29. Today, 05/08, the part still doesn't have and ETA.
Thank you so much for reaching out to us. I see this shipped out standard on the 29th which can take up to 5-7 business days to be delivered, we apologize this has happened. Please reach out to our customer service team so we can get you a replacement sent out. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Easy to find parts and verify works with specific vehicle.
I ordered a 20$ seal on 4/30/24 and it has not even been shipped yet, first and last time I order from you folks
We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.
Very fast shipping received parts quick website easy to use
I think I'm done. Cost me 20$ shipping but sending back cost me and three day 5$. Huh. Talk about $#*!ing people nice
We apologize for any inconvenience. Please know that with the type of return for this order, the return shipping costs are at the expense of the customer. We have a detailed return policy that you can review from this link: https://www.partzilla.com/info/returns If you have any additional questions or concerns, please reach out to our customer service team and we will be happy to assist you.
I am very pleased with the quality and the fast shipping. They are # 1 in my book
Ordered 4 parts for a can am. Bill total was $280. Before the parts arrived. I called to cancel the order due to my machine got totaled. They started the refund process. As soon as I got the parts that day I went to ups to send the items back. The shipping cost to return the items came out to $150 to send them back. (Which is not partzillas fault) just amazed that the shipping was $150 to ship back the parts costed $150 when the order was $280…. I was thinking they would atleast create the label to have the parts shipped back. Kinda like Amazon. So I am stuck with the parts to sell myself. Just Frustrating.
Good afternoon Drew,
Thank you so much for reaching out to us. I see we waived the oversized shipping when sending out the parts so we do not offer a return label. We apologize for any inconvenience. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
My local Yamaha parts dealer said sorry can't get that, they don't make that any more you will just have to keep your broken part and ride it. Lol 3 days later I had a brand new OEM shock absorber in my hands, thanks Partzilla one very happy customer!
Needed new rubber grommets for my fuel tank. They were as advertised and fit well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The replacement order has been issued, however, the parts had to be ordered. We are expected to receive them today, and will have your order shipped ASAP. We sincerely apologize for the inconvenience. If we can be of further assistance please reach out to our customer service team.